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“Not bad but portuguese and brazilians...”

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Pestana Miami South Beach
Ranked #26 of 208 Hotels in Miami Beach
Certificate of Excellence
milan, italy
Level 6 Contributor
145 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Not bad but portuguese and brazilians...”
Reviewed 2 October 2013

Well located, close to the beach and to many rest/bars, the hotel has a discreet art deco architecture renovated and well preserved. Rooms and service are average/good, medium size pool with a pleasant bar/rest for a snach or a drink. The only problem is that this hotel is part of a portuguese chain and full of portuguese and brazilian people: in principle no problem with the, of course (I love both countries for example) but they tend to consider this place their private home, shouting out and screaming all the time, in pool, corridors etc without any control by the staff. If u meet a family w/ children in the pool could be very noisy.

  • Stayed August 2013, travelled solo
    • Value
    • Location
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Helpful?
Thank Dario S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 5 October 2013
Dear Guest,
Thank you for taking the time to give us your opinion after your recent stay at Pestana South Brach Art Deco Hotel.
We were glad to hear you enjoyed our location, rooms and hotel facilities.
As a proud Portuguese that I am, I truly believe that shouting and screaming is not what better defines the Portuguese and Brazilian people or any other nationality so I rather prefer to believe that in your personal point of view you felt “unlucky” with some of the other guests sharing the hotel facilities with you.
We hope to have the chance to welcome you again at our property.
Regards,
João Paulo Araújo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 September 2013

I stayed at Pestanas for a week while attending an event at Miami Beach Convention Center (2 blocks away from the hotel). The rooms are incredibly big as is the pool, wich stays open 24 hours q day. The staff is frindely and polite. Since it is a Portuguese hotel chain at Miami English, Spanish and Portuguese are easily spoken by everyone at the hotel.

  • Stayed September 2013
    • Value
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Helpful?
1 Thank Aufcruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 28 September 2013
Dear Guest,
Thank you for taking the time to post your recent experience at Pestana South Beach Art Deco Hotel.
We are very glad to hear you have enjoyed our rooms and hotel facilities.
Thank you for your very kind words concerning our team.
We look forward for your next visit!
Regards,
João Paulo Araújo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

I love the Miami Beach Art Deco District and travel there at least once a year. Each time I visit I try to stay in a different Hotel and stumbled across the Miljean Hotel ( Pestana South Beach Art Deco Hotel ). I was very familiar with this Hotel having read that an Arson had torched it a while ago but was pleasantly surprised to see how beautiful it now looked at least by the pictures. I booked a 3 night stay here and was not disappointed as it was just as beautiful in person. This Hotel was restored very nicely and what made it even nicer was the staff were very friendly. I liked the area as it is not as noisy as Collins or the Ocean Drive area can be and it's very close to Lincoln Road where they have many fine resturants and shops to enjoy. I also like to bike ride & there were several places nearby you could rent bikes as long as you needed to. Great way to see the city and take in all the sights. Having stayed in at least a dozen other hotels in South Beach I gave this stay two thumbs up and would gladly return at a later date. Ricky Flanagan - Orlando, Florida

  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank RICKY-DALE F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 28 September 2013
Dear Mr. Flanagan,
Thank you for your fantastic review!
As I had the chance to tell you we feel very proud for the opportunity we had to restore completely these three fantastic Art Deco buildings!
The new Pestana South Beach is now a completely new hotel with all the modern facilities including nicely decorated rooms with free Wi-Fi internet, LED TV’s, I-pod dock stations, coffee facilities and digital safes. We have also added a heated swimming pool and the Mermaid Café & Bistro, serving breakfast every morning and all day drinks, snacks and light meals.
We have also appreciated your kind words concerning out team attitude and great location!
We hope to have the chance to welcome you again in the near future.
Regards,
João Paulo Araújo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 September 2013

I stayed here with my sister in July for my sisters 23rd birthday and we had an absolutely amazing 5 days. We wanted a hotel close to the beach and ocean drive, a pool, nice rooms and affordable and this hotel ticked all of those boxes.

The hotel is in a great location in a quiet street just off of the Main Street which follows down to the beach and ocean drive where all the bars, restaurants and amazing nightlife is. The beach is a 5-10 minute walk away and we got in a cab to ocean drive from the man street which was a 5 minute taxi ride for $5 so for us perfect location! Shopping is also really close by (approx 5-10 minute walk). Overall, close to restaurants and bars but not right in the business of all the clubs/bars.

The hotel itself was nicely decorated and rooms were very clean, modern and comfortable, perfect for our 4 night stay. Our towels were changed daily and all toiletries topped up.

The pool was not massive but perfect just to lay around and sunbath and to cool off in. Pool was clean and sun beds were some of the most comfortable sun beds I've experienced. The restaurant (well I would call it more of a pool side bar) was very nice too. They had a tap with iced water with lemon and lime in which we could help ourselves to all day which was lovely as it was so hot! We ate lunch here most days and the food was nice. We had pizzas and toasted sandwiches and salads mainly and they were very nice. We wouldn't have eaten dinner here though as there are lots of great restaurants in south beach.

The staff were very friendly. the two women at the front desk were really nice and advised us with places to go to eat and also on what bars to go to. The concierge (can't remember his name now!) was so nice and he also advised us on where to go. Towels were given by the pool which was handy too.

Miami was amazing and we will definitely be returning and will definitely stay at this hotel again!! Thank you for a great stay!!

Room Tip: We stayed in a pool view standard double room on the third floor I think it was. Was nice room. Noth...
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  • Stayed July 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Hwilkins6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 28 September 2013
Dear Guest,
Thank you for taking the time to post such a fantastic and detailed description regarding your recent stay at Pestana South Beach Art Deco Hotel!
We were thrilled to understand you had a great time with us and had the chance to enjoy all our facilities.
We look forward to welcome you again!
Regards,
João Paulo Araújo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2013

We stayed at the Pestana South Beach hotel over the Labor Day Weekend. I was looking for a hotel near south beach and came acroos the Pestana. They gave us a great rate and once we arrived we knew we had hit a home run. The staff was great and very accomodating. The hote location puts you within walking distance to the beach and all the restruantes on Ocean drive. They have a great pool area and I can't say enough good things about the pool bar staff. They are friendly and welcoming. They went out of their way to make us feel at home and have a great time. This is a great hotel!

  • Stayed August 2013, travelled with friends
    • Value
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Helpful?
2 Thank timothy n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 28 September 2013
Dear Guest,
Thank you for posting your recent stay on Tripadvisor.
We were very glad to hear you ”had hit a home run” at Pestana South Beach Hotel!
Thank you for your great comments regarding our team namely the pool bar staff, we will surely share your comments with them.
We hope to welcome you again very soon.
Regards,
João Paulo Araújo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Esposende
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 September 2013

Nice experience, good breakfast, good, pool, awesome bed, excelent location,

for the first time in Miami, I was not disapointed. They have some sort of agreement with the chairs service on the beach, that gave us huge discounts.

And they speak portuguese!!

Room Tip: If you have a family, ask for a suite. Its huge!!!, 2 rooms,and a living room!!!!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 28 September 2013
Dear Guest,
Thank you for taking the time to share with other travelers your recent experience at Pestana South Beach Hotel.
We were delighted to understand you had the chance to spend some Memorable Moments with us!
Pestana South Beach Art Deco Hotel is owned and managed by Pestana Hotels & Resorts, a leading Portuguese Hotel chain and that is the reason why most of our team speaks Portuguese: “Esperamos ter a oportunidade de o voltar a receber na sua próxima viagem a Miami!”
Regards,
João Paulo Araújo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 September 2013

I left my iPhone in the trunk of my car, while I was getting out some bags. Suddenly the bellboy came to help and in two seconds my pone was gone!
Fortunately I could call immediately from another phone I had in the car, and when it started ringing, the bellboy came back with the phone in his hand!
It wasn´t a mistake, he stole it. So sad, that we can’t trust people!.

  • Stayed June 2013, travelled with friends
    • Location
    • Service
Helpful?
3 Thank supertravelover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joao A, General Manager at Pestana Miami South Beach, responded to this review, 6 September 2013
Dear Guest,
Thank you for posting your comments on Trip Advisor.
We regret to read this unfortunate review. This is a very concerning situation for us and I regret that you did not speak with management at the time this occurred, as it is difficult now to evaluate what happened since this occurred during your stay in June.
Nevertheless, even with the time span that has passed we would like to make an internal investigation and kindly ask that you contact me directly at joao.araujo@pestana.com.
I look forward to your response about this situation.
Regards,
João Paulo Araújo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Miami South Beach

Property: Pestana Miami South Beach
Address: 1817 James Avenue, Miami Beach, FL 33139 (Formerly Pestana Miami South Beach Art Deco Boutique Hotel)
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#22 On the Beach Hotel in Miami Beach
#26 Family Hotel in Miami Beach
#42 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Pestana Miami South Beach 3.5*
Number of rooms: 98
Official Description (provided by the hotel):
Visit the Pestana South Beach, an Art Deco Boutique Hotel in Miami, made up of 4 buildings with white and blue façades in the middle of Miami Beach. It is just 5 minutes from the waters of South Beach and only 9 minutes on foot from Lincoln Road, a truly open-air shopping centre. Here, you can immerse yourself in the most sophisticated side of architecture, culture and urban events, along with typical American beach culture. Close by, you can visit the Miami Beach Convention Center and the Miami Beach Golf Club. The Pestana Miami South Beach offers a courtyard where you will find a heated indoor swimming pool, a Bistro and a Bar. It offers a car park for a fee, a business centre, beach service, concierge and bike rental services so that you can get to know the city. Rooms include free internet and cable TV. ... more   less 
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Also Known As:
Pestana Miami South Beach Miami Beach, Florida

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