There is one 5 star location in Miami and it is the Setai - no question. But since the management/ownership changed some things changes also for the guest - and some of these changes might not be for the best. Let´s pick valet parking; during our 8 day stay we where presented with more than 5 different cars due to mix ups and waited an average of 25 minutes to get your car. We suggest to change or challenge the 3rd party valet car company to get them up to the same service speed this 5 star landmark demands. Lets move to food. Why the new ownership skipped the best peking duck restaurant in town is a miracle, but the new restaurants is mostly empty and a new/international interpretation of italian food is not innovative at all. If there is any chance to switch back to the peking duck, please do so to please your longtime and returning guest. And let the beach personal get a supervisor to put themselves into a 5 star service attire all the way - we had some lazy days where the beach was a service desert.
- Official Description (provided by the hotel):
- The Setai is an intimate, serene oceanfront resort in the heart of South Beach. Its design vision artfully combines the rich architectural history of the neighborhood and its cultural diversity with the International Art Deco movement, particularly its influence in Asia. Our new restaurant, Jaya, invites you to discover a menu that dedicated to the traditional flavors and dishes of Asia from China, India, Thailand and Japan. ... more less
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- Also Known As:
- The Setai Hotel Miami Beach
- Setai Hotel Miami Beach
- Setai Miami Beach
- The Setai Miami Beach, Florida