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“Happy with the Congress hotel”

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Congress Hotel South Beach
Ranked #136 of 208 Hotels in Miami Beach
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Happy with the Congress hotel”
Reviewed 4 March 2014

Had a wonderful stay at the congress hotel. From the moment I checked in with kelvin to getting free drinks during the happy hr every day in the roof top bar, the staff was always attentive with a smile. The room I booked was a junior suite in the Retro building. The room was nice but a little noisy from all the craziness out side but hey it's south beach so I was expecting the noise. The bellman was helpful getting my bags and getting a taxi at check out. The overall experience was great and I was very happy with the hotel.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Kelly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,363 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (183)
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English first
Seattle, Washington
1 review
Reviewed 4 March 2014 via mobile

I stayed at the Congress Hotel for work recently and had a great experience. From the moment you walk in you are welcomed with a glass of yummy Sangria (that they happily refilled) and a friendly smile. The front desk staff was quick and helpful and the rooms are SPACIOUS!! Congress hotel is my new place to stay when I come to Miami!!

Stayed February 2014, travelled on business
Helpful?
Thank Janelikesthecold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 March 2014

We spent two nights at the hotel in 401R.
Huge balcony facing the ocean. Others have written about the street nice until all hours, this is true, however one should know when you are selecting this hotel next to the action, that this what you get. Two nights was enough to experience all the culture and enjoy the ocean.
Loved it.
The staff was also very accomodating, thank you for a great stay.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Wannabegardening
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 4 March 2014

Stayed at the Congress hotel for the first week of March. Kelvin was nice enough to make my reservation over the phone and he told me he was going to take care of me and my friends when we arrive to the hotel, and he did!!! We arrived to the hotel after the happy hour and he told us not to worry about it. He told us to go to our room unpack and come back to the front desk. When we came back to the front desk he walked us to the rooftop bar and asked the bartender to hook us up with some drinks because we missed the happy hour. WOW!!!! Love that type of service. Kelvin and the entire staff were great during our stay. thank you for making our visit to miami a good experience. We will defenetly will come back!!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
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Helpful?
Thank LovelyNY11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 March 2014 via mobile

The front desk and bellman were rude. They said they would call us when room was available but got no call. TV didn't work and mirror was cracked. The area is great but I wouldn't stay at this place again they seem unorganized. I would pay a bit more next time.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank toronak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Nottingham, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 March 2014

Hotel rooms very pleasant and quite well appointed – the only exception is the ‘bed settee’ – it was absolutely shockingly uncomfortable – there is a big ridge in the middle of it so you end up precariously sleeping on one side or another.

Staff & service positively awful – can only think the staff are paid 3 cents an hour – didn’t see one of them smile or even remotely look happy or interested.

The only exception was ‘Brian’ – he was great. Helpful, friendly and all round great guy – he was a rose amongst the thorns!

Beware if booking an ‘ocean view’ room – the website pictures of these rooms gives the impression that you get a balcony (as the picture in the one bedroom suite clearly shows a balcony). You don’t. Yes, some of the rooms do (if you’re in the new building) but the hotel is spread out over four buildings and the others don’t have balconies (though you can look at the ocean from the window!) I specifically booked the ocean suite because of the balcony. I didn’t realise that I wouldn’t have a balcony (why would I? the website clearly shows them in the ocean view suites booking screen). I didn’t get one and as the hotel was fully booked we couldn’t move rooms either. Very disappointed. The duty manager quite frankly couldn’t care less.

The roof top pool was fabulous.

Noise! – If you don’t like the sound of music banging out 18-21 hours a day don’t stay here. The music didn’t bother us but may be bothersome to some people. That said, if you want peace and quiet, South Beach probably isn’t the place for you.

I would definitely go back to South Beach, though I won’t be staying at The Congress Hotel – the staff and service is just too bad.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank BigOwl2820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level Contributor
247 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 26 February 2014

Stayed here for 5 nights and it was fine. We had a room on the 4th floor facing Ocean Drive- it had a nice view of Ocean Drive and somewhat obstructed (by trees) views of the ocean. We definitely felt the energy of South Beach from our room- the music from the restaurants and clubs/bars downstairs and from watching the people as they walk about on Ocean Drive. The noise and music end earlier during weekdays and much later (2-3AM) on the weekends, can still faintly hear and feel the music even with the doors closed. We expected this and were fine with it, but can imagine others being bothered by the music/noise.

The room was fine. It's starting to show its age from scratches on walls and furniture. We had a mini kitchen but no table and chairs to eat whatever we cooked from it. There was a desk, but once again, no chair to sit on to use the desk. There were no drawers to put folded clothes on, there were two closets. No beach chairs in the unit neither. We did enjoy the balcony in the unit.

Service and friendliness from the front desk was minimal. The best people we encountered from the hotel were the porters. The bartender (Sindy?) from the rooftop pool was nice and friendly as well. The rooftop pool had an awesome view btw. The maids, even though nice, did not care if you have a "do not disturb" sign on your door, they will knock on your door anyway, they did this everyday.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank WashingtonJonDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Congress Hotel South Beach

Property: Congress Hotel South Beach
Address: 1052 Ocean Drive, Miami Beach, FL 33139 (Formerly The Strand)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#92 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Congress Hotel South Beach 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Live the South Beach lifestyle at our hotel in Miami Beach, Florida. Located in the heart of Miami's Art Deco Historic District on Ocean Drive, we offer spacious, stylish suites with all the amenities of home. With stellar views of the ocean and the bustling action of Ocean Drive, our beachfront hotel is exactly what you need for your stay in Miami. Because we are located right on the beach, fun in the sun is literally at your doorstep. Stake out your spot in the sand and enjoy the signature Florida sunshine. With the average temperatures in the 70s and 80s, you can enjoy the beach and the sun almost all year-round. ... more   less 
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Also Known As:
Strand Ocean Drive Hotel
Strand Ocean Drive Miami Beach
Congress Hotel South Beach Miami Beach, Florida

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