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“Can't beat the Balcony”

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Suites at Congress Ocean Drive
Ranked #140 of 208 Hotels in Miami Beach
Beavercreek, Ohio
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Can't beat the Balcony”
Reviewed 17 March 2014

In January I reserved my room by calling hotel reservations.
When I arrived on Friday I was given a room without a balcony.
However, Kelvin and staff immediately attended to my request and thankfully was able to get me into the room that I wanted on a busy Spring Break Weekend. #403
Nacho & Charlie at the pool bar were awesome.
I have stayed at this hotel before and I have never had a bad experience.

  • Stayed March 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank gcolle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (183)
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Boston, MA
Level 6 Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 March 2014

The staff was unbelievable! They let us check in early and check out late without a charge or hassle. The held out luggage and gave us great dining suggestions.They were great. The room was clean and comfortable & it is located across the street from the beach. The rooftop pool had an amazing view, tasty drinks and fun music. The Bloody Mary's were well worth the price (drinks were very expensive).

The only downfall is that this hotel in next door from The Clevlander so there is music thumping until the early morning hours. You feel like your next to the speaker-its that loud...all night long..

That ruined it for us.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephielee1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 4 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 March 2014

I actually feel like i shouldnt let everyone know how fantastic this hotel is as i might not get a room next time im in Miami. Eleanor, the manager, and entire staff made my birthday weekend one of the best ever. Fantastic room , lots of space.. (1 bedroom suite) 2 balconies. The staff made available anything i needed and even surprised me with bottle of champagne. i hosted small group of picky friends over for drinks one day and everyone was amazed at the size of the room and how nice it was for the price. This hotel you can tell use to be condos i would assume as you dont hear noise from other rooms, well insulated. Your also greeted with Sangria(very strong ones at that) everyday at front desk. The rooftop pool and bar is awesome with great views. The bathroom is nice size and very modern. The kitchen is well equipped. The only negatives- sofa futon was very worn with several scratches, the blinds in the bedroom didnt work , and you can hear the music from downstairs but its Ocean Drive and the staff tells you about it, so thats really not even a negative. All in all a great hotel !

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATL-LSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida
1 review
Reviewed 9 March 2014 via mobile

Louis and Stephanie were the BEST. So nice and accommodating. I would stay back at the hotel just because of the excellent customer service they provided. From the moment we pulled up to the moment we left they were helpful and knowledgeable. Went above and beyond to make our stay great!

Stayed March 2014, travelled with friends
Helpful?
Thank Just_jannaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 7 March 2014 via mobile

Great service. Rooms were nice. Staff was very accommodating and checkin was nice and fast. Manager Eleanor showed great gratitude. Great view. Front desk was very polite and professional. Overall it was a great experience and I highly recommend this hotel.


-KW

Stayed March 2014, travelled on business
Helpful?
Thank Jerson C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
1 review
Reviewed 6 March 2014

The Congress is in the best location on South Beach. Our suite was right over Ocean Ave with lots of action on the street below. The balcony was in a great location and offered views of the beach, the sunrise, and all the action of the sidewalk cafe's below. The amenities were modern, sleek, and very appealing. The staff was friendly and very responsive. Our stay would have received a 5 star rating if:
1. The bathtub and shower configuration were more spacious and included a bathtub mat.
2. Vanity lighting over the bathroom mirror existed. The dim lighting made it difficult to apply makeup, shave, etc.

Room Tip: FYI -- we wished the balcony was a bit deeper but with the historic facades of south beach may not b...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

Had a wonderful stay at the congress hotel. From the moment I checked in with kelvin to getting free drinks during the happy hr every day in the roof top bar, the staff was always attentive with a smile. The room I booked was a junior suite in the Retro building. The room was nice but a little noisy from all the craziness out side but hey it's south beach so I was expecting the noise. The bellman was helpful getting my bags and getting a taxi at check out. The overall experience was great and I was very happy with the hotel.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Suites at Congress Ocean Drive

Property: Suites at Congress Ocean Drive
Address: 1052 Ocean Drive, Miami Beach, FL 33139 (Formerly Congress Hotel South Beach/The Strand)
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#95 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Suites at Congress Ocean Drive 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Live the South Beach lifestyle at our hotel in Miami Beach, Florida. Located in the heart of Miami's Art Deco Historic District on Ocean Drive, we offer spacious, stylish suites with all the amenities of home. With stellar views of the ocean and the bustling action of Ocean Drive, our beachfront hotel is exactly what you need for your stay in Miami. Because we are located right on the beach, fun in the sun is literally at your doorstep. Stake out your spot in the sand and enjoy the signature Florida sunshine. With the average temperatures in the 70s and 80s, you can enjoy the beach and the sun almost all year-round. ... more   less 
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Also Known As:
Strand Ocean Drive Hotel
Strand Ocean Drive Miami Beach
Suites At Congress Ocean Drive Miami Beach, Florida

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