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“Relaxing refuge on Miami Beach - COMO is in Miami now!”

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COMO Metropolitan Miami Beach
Ranked #4 of 210 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Reviewed 8 April 2014

Expect excellent and personal service, in a gracious and relaxing environment. Having never been loyal in Miami, we kept trying the next place and some repeat (and some nicer than others over many years and many fine hotels), I am so thrilled that COMO has opened the Metropolitan. It was everything I wanted it to be, and there were some nice surprises. I will definitely make this my pied a terre in Miami. The scale is refreshingly intimate for Miaimi's finer hotels, and the COMO thread is carried through, which is a real plus. Excellent masssage and treatment consistent with Shambhala standards which I love, and the healthful and beautiful cuisine/breakfast we wanted and looked forward to since we have been to many COMO properties. We really looked forward to the opening, and this could finally be our resting spot, and our home away from home when we visit Miami. The pool is gorgeous, style impeccables and there are some lovely details throughout the property. I understand it was a painstaking renovation of a treasured deco building...well I just want to say...thank you to the management team and staff for the extra-personalized service and special touches, so rare in Miami. Well done! We are really looking forward to our next visit soon!

Room Tip: try to get ocean view if you can depending on your plans
  • Stayed: March 2014, travelled with friends
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Thank colette s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 April 2014

Dear colette s,

It is wonderful to read that you have finally found a place that deserves your loyalty in Miami Beach. Thank you for your positive comments regarding the treatments at our COMO Shambhala Urban Scape, I will make certain that we recognize the outstanding work of our therapists.

We will certainly look after you during future stays.

Kind regards,

Andres Gomez
Operations Manager

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Reviews (1,411)
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1,116 - 1,122 of 1,411 reviews

Reviewed 8 April 2014

The Metropolitan by COMO in Miami Beach is a beautiful boutique hotel. The staff is outstanding and could
not be nicer. The elevator was not working when we first arrived but then it was operational, the basic room is very small with no view and then we got an upgrade with larger room and view.
it took more than one hour to get our food pool side restaurant but when it finally got there, it was delicious. We asked for turn down service each night but that did not happen.
There were many small things like door to balcony not working correctly, clocks not working correctly, no big chair to sit on in the room, again, these items were taken care of for us.
When they work out all of the problems then they will deserve a much higher rating.

  • Stayed: April 2014, travelled with family
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6  Thank Preskl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, General Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 24 April 2014

Dear Preskl,

Thank you for taking the time to leave your comments following your recent visit. I know that our team greatly enjoyed having you stay with us, and I regret that you came across a variety of issues during your stay. The city was conducting a final elevator inspection at the time of your arrival and certainly did not make for a proper welcoming on our end.

I have spoken with our culinary and housekeeping teams to further examine some of the issues you experienced. They are inexcusable and not to the expectations we hold ourselves to.

Please do not hesitate to contact me directly should you wish to arrange a future visit. I will personally look after your stay and ensure your vacation is as enjoyable as you deserve.

All the best,

Javier Beneyto
General Manager

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Reviewed 5 April 2014

Booked a room at The Metropolitan by COMO while in flight to Miami and could not have been more pleased. Very friendly front desk and staff, greeted by the General Manager and shown to our room. Completely renovated, rooms were clean, cool and comfortable. The in room snacks are crazy good and uniquely different. You can eat in the ground floor restaurant- or on the patio as we did for breakfast. Lunch at the poolside was fantastic. Great fish tacos and wonderful cocktails and service! The pool was gorgeous and the landscaping perfect. Great little hideaway amongst all of the surrounding buildings. Short walk out the back of the pool area leads to the boardwalk and the beach, with beach service available. Loved it.

  • Stayed: March 2014, travelled as a couple
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1  Thank Swoosh1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 April 2014

Dear Swoosh1210,

It is exciting to read that you were so pleased with your last minute booking at our hotel.
Moreover, thank you very much for your compliments on our fish tacos, cocktails and overall food and beverage offer. We will make sure to keep up the positive experience during future visits.

Hope to see you back very soon.

Sincerely,

Andres Gomez
Operations Manager

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Reviewed 3 April 2014

I was recently in Miami for WMC and i was put onto this hotel by a friend who explained its not far from most of the events but far enough that you can relax. This is without doubt some of the best service i have ever received in a hotel for an extremely long time! Javier and his team work tirelessly to ensure that everything during your stay is perfect and nothing is too much to ask. The food by the pool and in the restaurant in first class and I would recommend this hotel to anyone!

Miami, i've found my new regular spot!

  • Stayed: March 2014, travelled on business
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1  Thank edwardznyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 April 2014

Dear edwardznyc,

Thank you for dedicating your valuable time to review your recent experience at the Metropolitan by COMO, Miami Beach.

It is great to acknowledge the fantastic experience you had during the latest WMC, while enjoying a relaxing time and a convient location for your travel purposes.

We look forward to welcome you back very frequently.

Sincerely,

Andres Gomez
Operations Manager

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Reviewed 2 April 2014

A fabulous new addition to SoBe! Will definitely recommend to all my friends and family. And not just as a place to stay, but a fabulous restaurant!!! The service is great (we had Nancy Lauck serve us and she couldn't do enough to make our experience an excellent one with her knowledge, recommendations, efficiency and good service) and the food is fantastic! Cudos to the chef!!! Award deserving!! A must try experience for all!

  • Stayed: March 2014, travelled with friends
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1  Thank Sandy_T010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 April 2014

Dear Sandy_T010,

We are honored to receive such an outstanding review regarding your most recent experience at the Traymore Restaurant and Bar. It is fantastic to read that you had such an outstanding experience and I will personally pass on your complimens to Nancy.

Looking forward to welcoming you soon.

Kind regards,

Andres Gomez
Operations Manager

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Reviewed 2 April 2014

The Metropolitan by COMO , Miami Beach is a very elegant boutique hotel located along the beautiful Atlantic Ocean. My stay of 4 nights was filled with comfort and relaxation. The restaurant and poolside service was par with that of high-end resorts. Although, the hotel is still in its early stages, it has a warm delightful feeling of the new Miami Beach. The Metropolitan by COMO definitely lives up to the COMO reputation.

Room Tip: Rooms with a view are amazing.
  • Stayed: March 2014, travelled with friends
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Thank CAvisitor2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 April 2014

Dear CAvisitor2014,

We are certainly pleased to read that you have enjoyed your recent stay with us and had a great relaxing time at our pool. It is also pleasing to know that although we are one of the newest hotels by COMO, you have encountered that our product and services match the ones of our highly regarded sister properties.

Hoping to have you visit us again.

Sincerely,

Andres Gomez
Operations Manager

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Reviewed 1 April 2014

Definately my new favourite hotel in Miami Beach. The hotel is beautiful, restaurant and food exceptional and the general manager Javier went above and beyond ensuring we were taken care of, in fact all staff and management could not have been more attentive.

  • Stayed: March 2014, travelled as a couple
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Thank mgd3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 April 2014

Dear mgd3,

Thank you for dedicating your time to write a review on your recent stay with us.
We are very pleased to read that you rate us so highly and highlight the atentiveness of our staff.

We look forward to welcome you back shortly.

Best regards,

Andres Gomez
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about COMO Metropolitan Miami Beach

Address: 2445 Collins Avenue, Miami Beach, FL 33140-4702
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Miami Beach
#3 Luxury Hotel in Miami Beach
#4 On the Beach Hotel in Miami Beach
Price Range: £183 - £593 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — COMO Metropolitan Miami Beach 5*
Number of rooms: 74
Official Description (provided by the hotel):
COMO Metropolitan Miami Beach is a 74-room Miami hotel in the heart of the city's Historic District, overlooking America's most iconic beach. It delivers the perfect blend of rest and revelry, urban modernity and period charm by way of light-filled rooms, a COMO Shambhala spa, and leading-edge interiors by Italian designer Paola Navone. ... more   less 
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Also Known As:
COMO Metropolitan Miami Beach Florida

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