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“Pleasant and Pampering”

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COMO Metropolitan Miami Beach
Ranked #4 of 208 Hotels in Miami Beach
Certificate of Excellence
GreenLeadersGold level
Oxford, Ohio
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Pleasant and Pampering”
Reviewed 9 July 2014

We spent two days here in June and were pampered totally beyond our expectations. The young staffers are professional, friendly and helpful. From the minute you walk into the spacious, inviting lobby you feel well cared for. Our room was small but tasteful. My only negative comment would be that some items were so extremely well designed (like the energy saving lightbulbs in modern fixtures) that we couldn’t figure out how they worked! The location is great for exploring all that South Beach has to offer easily within walking distance. Be sure to visit the Bass Museum.

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank OxfordMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear OxfordMom,

Caring for you on your visit is of utmost importance to us! Glad you were able to enjoy and thank you for taking the time to provide us with your feedback following your stay. Our design and environment both being critical to our concept probably caused your only issue during your stay. If there is ever anything in the experience that you are unable to figure out, you know we are standing ready to explain!

The Bass Museum is absolutely a must see in Miami, happy to hear you had the time to experience.

All the best and looking forward to your return!

Warm Regards,

Sam Eisenman
Operations Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (269)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014 via mobile

I haven't been to Miami in a very long time, but the location of the metropolitan was great! It was definitely close to the shopping on Lincoln too. It's got a wonderful pool and a very helpful staff. The Traymore was an excellent restaurant as well with great food and service! We will definitely come here next time!

Stayed July 2014
Helpful?
1 Thank Natalie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear Natalie C,

I am glad we found reason #1 to come back more often!! Glad to hear you enjoyed your experience in Miami and particularly your stay on property.

Our restaurant boasts a tremendous menu that I am glad you were able to enjoy during your visit. Our service and location will never change! We will look forward to seeing you again soon!

Best,

Sam Eisenman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

Stayed at the Metropolitan over the 4th of July, and thought it was fantastic. South Beach can be a little crazy, and this place is an oasis of serenity and sophistication. The hotel has beautiful clean lines and a modern twist on the art deco underpinnings of the building. Rooms are lovely and comfortable, spa (had a massage and facial) and rooftoop hydro pool are great, the pool is so beautiful, and the beach is quiet and relaxing. Service throughout was at a very high standard. Polite, attentive, but unobstrusive. The food is remarkable. Everything we ate was delicious, fresh and creative. Dinner at the Traymore retaurant is not to be missed. Great cocktails, too. I don't want people to discover this place, but it was such a great stay, I could not pass the opportunity to comment.

Room Tip: Pick a room with a balcony and view of the ocean.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank AMPainter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear AMPainter,

Design, service, wellness, cuisine, and mixology, what could be better?! I am glad you were able to enjoy each aspect of our operation. We provide a unique approach to service and thrive off of the aspects that differentiate us from our competitors.

I have passed your comments off to Chef Jonathan and his team and also our spa team, thanking both particularly for making your experience so memorable.

We look forward to your return. Please do not hesitate to contact us if anything we can do to assist in planning your next vacation.

See you again soon.

Sam Eisenman
Operations Manager
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New York
Level 5 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 July 2014 via mobile

So people say you get what you pay for. And we did. Beautiful hotel. The service was implacable.  The hotel is beach front. The swimming pool is beautiful. The staff here are very nice people. This was such a great place. You shall come too. Simply the place to stay if you want to relax after a night out or just to disconnect from you everyday life. A great vacation spot.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Jael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear Jael E,

Thank you for your kind review of your recent stay with us! The value of the overall experience is crucial to us, and I am glad you found that to be true in your visit. Our staff truly appreciates the mention of our service, and you can be sure that will be the same for your return.

Look forward to serving as your place of relaxation again soon!

Warm Regards,

Sam Eisenman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2014 via mobile

Metropolitan by COMO has been by far the best hotel experience we've ever had. My husband and I travel a lot, staying in about 20-30 different hotels every year. Firstly the Metropolitan is newly renovated -- the architecture and styling is classic and stunning. Try to score a room with an ocean view (ask for an upgrade and you shall receive)! Hydrotherapy pool on the rooftop is seriously mind-blowing and relaxing at the same time. We actually watched fireworks up there on July 4th during which the hotel provided the guests with lots of champagne. The staff (from the front desk, valet, spa, pool, housecleaning, restaurant, and even the executive chef) is so kind and accommodating. The food is delicious and healthy, albeit small in portion size (we didn't mind, but our friends did). We absolutely loved grabbing the wellness juices and special ginger tea every morning. The spa had crazy great specials going on for Miami Spa Month -- $99 for a 60-min massage + wellness juice! As expected my massage and manicure were absolutely outstanding. We really look forward to returning and exploring other COMO properties. 100% impressed!

Stayed July 2014
Helpful?
1 Thank mikomay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear May C,

As a frequent traveler, your review of our property is truly appreciated! We're glad you chose to stay with us and even more pleased to hear of your experience. The champagne was our touch of wishing you a Happy 4th of July -- and glad to hear that it was such!

We are incredibly proud of the team that we have put together on property, and on behalf of them all, we look forward to your return.

All the best,

Sam Eisenman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coral Springs, Florida
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 6 July 2014

We wanted to celebrate our anniversary weekend away but not too far and chose Miami Beach. After reading reviews, we decided on Metropolitan by COMO. We could not have been happier. Perfectly located walking distance from Lincoln Road, South Beach's Ocean Drive and the Fountainebleu Hotel but so serene -- it was like a little slice of heaven.
The hotel has a very European feel.
The staff is incredible attentive. Everyone greeted us by name, even if they hadn't met us before -- I don't know how they do that! Every valet knew which car was ours. We barely had to think of something we wanted and there was someone to provide it for us.
Our room was lovely, not luxurious by American standards, but very comfortable with a terrific bed and great shower. The whole hotel smells wonderful, with soft music playing everywhere.
Breakfast is served in a spacious, bright, beautiful room off the lobby and the food is delicious.
I loved the hydrotherapy pool on the roof, too.
Highly recommended!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eyechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear eyechick,

Thank you for your numerous kind comments following your stay with us. We view ourselves as the 'perfect' Miami Beach location for an anniversary weekend. As you mention, we pride ourselves on providing a unique, personalized service to our guests -- glad you were able to see what makes us so different in this market.

Knowing you by name is critical to us, and glad this was able to make you feel at home. As a Florida resident, and not too far from Miami Beach, we look forward to becoming that home not too far from home!!

Looking forward to your return.

Best,

Sam Eisenman
Operations Manager
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Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 June 2014 via mobile

I recently stayed at the Metropolitan Miami for a bachelorette party and it was phenomenal! The hotel was beautiful, the staff was extremely attentive and helpful, and the location is amazing! The pool area is paradise! Tons of lounge chairs and beds with a fantastic bar. There is also direct beach access! You can't beat everything this hotel has to offer! Fantastic!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AAC1113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Javier B, Manager at COMO Metropolitan Miami Beach, responded to this review, 14 July 2014
Dear AAC1113,

Pleasure having you on property as part of your bachelorette weekend festivities. Glad you were able to make the most of your visit, in all of the facets you mention. Our location is one of our best features, being a bit quieter than your typical South Beach scene, but keeping all of the action within walking distance.

We look forward to your return sometime soon!

Best,

Sam Eisenman
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about COMO Metropolitan Miami Beach

Property: COMO Metropolitan Miami Beach
Address: 2445 Collins Avenue, Miami Beach, FL 33140-4702
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Miami Beach
#3 Luxury Hotel in Miami Beach
#4 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:5 star — COMO Metropolitan Miami Beach 5*
Number of rooms: 74
Official Description (provided by the hotel):
COMO Metropolitan Miami Beach is a 74-room Miami hotel in the heart of the city's Historic District, overlooking America's most iconic beach. It delivers the perfect blend of rest and revelry, urban modernity and period charm by way of light-filled rooms, a COMO Shambhala spa, and leading-edge interiors by Italian designer Paola Navone. ... more   less 
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Also Known As:
COMO Metropolitan Miami Beach Florida

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