I wish I could say that the experience was a good one. This is a nicely furnished boutique hotel located off the main south beach area. We were expecting a nice stay in a jacuzzi room for a week.
Unfortunately a the booking error which downgraded us from a King Tower jacuzzi room to a small room on the second floor and the noise from the guests entering and leaving the elevator , cleaners closet next to the room and paper thin walls and guests that kept us awake the first night only to be woken by continuous (fifteen minutes until my wife called reception) of hammering in the next room or above us the next morning, followed by a busy second night that had people chatting outside the lift and as they went down the hall every twenty or thirty minutes until around 5am, and somone in the room overhead stomping around all night we did not sleep much again.
My first attempt at getting the reservation mistake corrected the first morning was met with a “prove it” attitude. They of course claimed it was not their fault. I finally did establish finally it was the hotels error. I was able to speak wit the reservations agent and look at his rate sheet for the hotel which identified the correct room without question. However instead of offering to move us up to something better immediately we got the run around and the answer that the room we had booked would not be available until Monday. Out of a weeks stay we ended up checking out after two nights appaled with the hotel and the service. There was an offer of free breakfast and fee valet parking for the inconvenience. However I declined breakfast and we still got charged for parking on checkout. What a circus, but by then I just wanted to leave and so did not argue the point yet again.
One bright point was the valet who was professional and very helpful. Frankly the stay should have been comped for all the inconvenience we encountered and the time we wasted attempting to sort out the booking issue. This is a hotel I’d avoid as there are much better options close by.
- Official Description (provided by the hotel):
- Nestled deep just off Washington Avenue one would not expect to find a unique collection of accommodations and lushly landscaped atmosphere that promises to instill a sense of relaxation the moment you enter. Privacy by design, on rooftop terraces, private gardens and private Jacuzzis. The pool is a perfect retreat to bask in by sun or moon. Unlike most hotels, at Kimpton Angler's you will instantly feel as though you are in a friends home, with furnishings, fixtures and services that meet even the most discriminating traveler. Stay a night, a week or longer. This is your new home away from home. Four legged friends are welcome too. Choose your suite for the perfect retreat for family, friends, honeymoon, girlfriend's getaway, business trip, long holiday, special occasion or just a break from the ordinary. This is a charming and lovely taste of the tropics, as never before seen in South Beach. With a subtle mix of international flavor and style clientele from all parts of the globe, all will convene and feel welcome. At once the hotel is discreet while managing to be the center of the attention all at the same time. Energies flow amongst tower suites, garden lounge, and intimate communal pool where relaxing or growing your circle of friends is the order of the day. With a unique approach melding fine island living with historic charm and elegance, we invite you to come be a part of Kimpton Angler's. Step into an era of simple yet stylish beauty and sophistication. Spacious Studios and Duplex Suites offer a new level of hospitality that you are sure to enjoy. Set in the heart of the historic art deco district, travelers are invited to take their place in public or in private. ... more less
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- Also Known As:
- The Angler`s Boutique Hotel Miami Beach
- The Anglers Boutique Hotel
- Kimpton Angler's Hotel Miami Beach, Florida