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“Perfect stay!”
Review of Hotel Croydon

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Hotel Croydon
Ranked #47 of 212 Hotels in Miami Beach
Certificate of Excellence
Reviewed 27 July 2014

Outstanding service, clean, nice rooms and just stunning views at the roof terrace. My kids would have liked a bigger pool but luckily the walk to the beach was so short & towels and sunbeds were provided. Everything functioned, we even managed to park our car (dollar per hour burs) but vallet parking was also provided. I warmly recommend the hotel!

Room Tip: Room 502 was roomy and had windows to two different sides.
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Arja V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 29 July 2014

Great review Arja V!! We strive to provide our guests with a fantastic experience! The walk to the beach is very convenient as it's right across the street. We provide our guests with beach chairs and towels. Thank you for choosing to stay with us! We hope to have you stay with us again soon!

Katrine

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1,540 - 1,546 of 2,039 reviews

Reviewed 25 July 2014

I stayed here a few weekends ago for four days and everything about our stay was exceptional. What stood out for me was the incredible service provided by the staff at the front desk and also the styling/quality of the room. The roof top outdoor lounge has a great view and is perfect for relaxing. The location is also incredible and is very close to everything! Another great mention is the smaller size of this Hotel makes your stay feel more relaxed and intimate as if you and only a few others are visiting. I highly recommend this hotel and I plan on staying here again when I return to Miami Beach. I don't think you can beat the price either!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Christof111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 29 July 2014

Hello there Christof111,

There is nothing that we love to read more the lovely 5 star feedback! Thank you for sharing yours with us and our future guests! Outstanding customer service means the world to us, so we are glad you were able to experience that!! The rooftop has a killer view to watch the sunrise or the sunset! Please come back and stay with us again soon!

Katrine

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Reviewed 25 July 2014

Staff is so helpfull, just aks and it's done. Breakfast is good, just missed the eggs. Lincolroad a couple of miles away, restaurant abuela's overthere is really great food for reasonable prices. Avoid Maya tapas & grill especially happy hour! Nice movie theater great place to be in the evening and night!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Orlamn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 29 July 2014

Good Afternoon Orlamn,

Thank you for sharing your positive feedback with us! Our staff work hard to make sure that everyone is having a splendid time while staying with us! We are located a bit north of all the South Beach madness. Yet close enough when you want to be part of it. Please come back again soon!

Katrine

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Reviewed 22 July 2014

We were at the Croydon for a full week and that was actually a fantastic time for the whole family. Recently remodeled with a very nice and modern design,also with great location for the beach and other amenities, I recommend this place for everybody that wants to be in South Beach out of the "craziness" of South Beach.We enjoyed a lot the sun roof,with great views all around beach/channels/downtown...The staff was super friendly and helpful: from Daniel, who helped us with booking originally,Frank (recently promoted to help desk),to the very professional bellmen Joel and Jesus... Only suggestion here to improve: the Valet Parking. Sometimes get jammed this service and one opportunity we had a non acceptable 1 hour wait for hour car. We'll definitively planning to come back next year.

Room Tip: Room 606,one of the few with partial view of the beach.
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 23 July 2014

Good Afternoon Carlos C, and thank you so much for the lovely review! Thank you for choosing to stay with us here at Hotel Croydon! We are glad to read that you enjoyed everything that we have to offer! We are definitely far away from the craziness, yet close enough when you want to be apart of it. We appreciate the comment you making regarding the valet parking. I will make sure to share this with the manager of the company that we use! We hope to host your following visit to Miami!

Katrine

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Reviewed 22 July 2014

I recently stayed at Hotel Croydon for a girls weekend getaway. This newly renovated hotel was very stylish, comfortable, and a convenient location. The Staff was super helpful, especially Lazaro. We plan on going to South beach again soon and will stay there again. The hotel is walking distance from the beach, and a short cab or bike ride to the more popular areas of the beach.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Tonae J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 23 July 2014

Great review Toneae J! There is nothing that we love more then 5 star feedback! We are a newly renovated and opened hotel, in mid Miami Beach. We work hard to provide you with the memorable time that you deserve! Please come back for another great time!

Katrine

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Reviewed 21 July 2014

This was clearly a new property so my review reflects its slightly unfinished state. Really stylish, cool building, with an amazing rooftop area we grew addicted to. Every member of the staff, from the cleaners to the desk staff, were so friendly and helpful. But there were some issues like the choice to go for style over substance so there was no storage space at all in the bathroom, not even a counter top, only 2 lifts so you waited endlessly, and no bar on the roof. Did any of that detract from our week there? Not at all. We literally had to peel ourselves away from the roof deck or we wouldn't have seen any of Miami. A truly great place to stay.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank UniPr0f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 23 July 2014

Hello there UniPr0f,

Thank you for the time you took to share your lovely feedback with us! We are delighted to read that you had such a killer time here at Hotel Croydon! :) It seems like you enjoyed everything that we have to offer! From the style of our hotel, to our rooftop and the service our staff provide. We would love to have you stay with us again soon!

Katrine

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Reviewed 19 July 2014

Myself and wife Shelley had a fantastic few days in Miami Beach. The employees at the Hotel were
really great.. Special thanks to Thania who was extremely helpful.
Enjoyed the happy hour.The hotel is only a block away to the beach. That boardwalk was an enjoyable piece of walking!.
Would highly recommend this hotel and would definitely stay at the Croydon again.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Rick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this reviewResponded 23 July 2014

Thank you for your recent visit to Hotel Croydon, and for sharing your experience with us. We are delighted you enjoyed your stay, thanks in part to the excellent service you received from Thania. Thania is indeed a rock star and but one of many who are dedicated to providing an original guest experience in a friendly, attentive and gracious manner. We look forward to your next visit soon.

Katrine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Croydon

Address: 3720 Collins Ave, Miami Beach, FL 33140-4080
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Miami Beach
#33 Luxury Hotel in Miami Beach
Price Range: £146 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Croydon 4*
Number of rooms: 103
Official Description (provided by the hotel):
A fully-renovated boutique hotel located steps away from the ocean. The 7-story luxury Hotel Croydon dazzles with 103 guest rooms including a sprawling Penthouse with ocean views, meeting room and banquet space, a gym, an outdoor pool, a spa, an on-site restaurant and bar, and a rooftop sun deck with 360 degree views of the ocean and Miami. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 
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Also Known As:
Hotel Croydon Miami Beach, Florida

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