We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“1st class all the way”
Review of Hotel Croydon

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Croydon
Ranked #47 of 208 Hotels in Miami Beach
Certificate of Excellence
montreal
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“1st class all the way”
Reviewed 14 August 2014

We stayed at the Croydon for a few nights returning from a cruise. The place is fantastic, gave us a room way before the official check-in time even if hte hotel was full the night before we got there. Rooms are beautifully decorated, service is first class. The roof top terrasse is great, the free drinks on happy hour. The beach across the street which includes the long chairs and an umbrella for 10$. I don't know where to stop every little details is taken care of, and the price is great. I cannot fault the Croydon on anything. Great job

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank bikiniman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 20 August 2014
Lovely review bikiniman!!! Thank you for sharing your experience with us, and our future guests! When we have clean ready rooms available, we are always willing up check in guests early. We are stoked that your time spent with us was such a memorable one! Please come back again soon!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,916 reviews from our community

Traveller rating
    1,068
    577
    150
    58
    63
See reviews for
437
701
122
133
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (276)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Durban, KwaZulu-Natal, South Africa
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014

hotel still new. Didn't expect the quality. Service could do with some improvement. One downside was the unavailability of parking facilities. Had to drive around looking for off street parking but that I guess one can expect this with South Beach accommodation.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank KTraveller2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 20 August 2014
Good Evening KTraveleler2014,

We appreciate the time you took to share your feedback with us! We are a fairly new hotel with great perks. Parking has always been an issue here on the beach. We offer valet parking here at Croydon for a fee. We hope that you would stay with us again in the future!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2014

Hi folks network !! If anything walk looking for somewhere to stay in Miami and want a nice, cozy, clean and close to the beach do not hesitate to choose the Croydon. Really, there was no day that I did not feel with friends.

Room Tip: The twin rooms are very spacious lot more than a single bed; but it matters little because outside i...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Luz Violeta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 12 August 2014
There is nothing that we love to read more then 5 star feedback Luz Violeta M!!! We are stoked to read that you had such a great time here at Hotel Croydon! We would love to roll the red carpet out again when you come back! :)

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allenhurst, NJ
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2014

Just returned from a brief trip to Miami, I chose this hotel based on a hunch, which really paid off. It's only been open for a month or two, so everything is NEW. Not just new- but high-end new! Comfortable and yet luxurious. You may think that might mean that they still need to "work out the kinks", with service, but you would be wrong. The staff were not only efficient, but friendly and genuinely helpful. The pool area is clean and quiet, even the few children who were there were well behaved. It has a beautiful rooftop area for sunning, which would probably benefit from a bar and snack service. My only criticism was that the(complimentary) breakfast should start earlier than the current 8am. Kudos to the front desk staff. Alex upgraded our room, and recommended a neighborhood spot for a quick lunch. We will definitely be back. Thanks for a lovely relaxing stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank njtraveler57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 12 August 2014
What a lovely review, njtraveler57! Thank you so much for the wonderful sentiments. I am beyond thrilled to hear that you and yours had an enjoyable time with us and that our staff, food, pool and overall service were all positives of your visit! Thank you as well for your feedback of the rooftop needs. Thank you again and we hope to see you soon!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
Reviewed 5 August 2014 via mobile

Good why not 4 star cuz the drivers in general they no have a good service the bellman not even sayd welcome to the croydon but the place is new, I will give a 3 star.........................................................................................................the supervisor of the driver need training ........ Costumer service............................

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 12 August 2014
Good Evening Juan M! Thank you for sharing your honest feedback with us, and all of our future guests! We are terribly sorry to read that the shuttle drivers did not provide you with outstanding service! I wish that you would have provided us with more detailed information about the driver (name, date and time you were on shuttle). We would have liked to address this issue appropriately! We hope that this would not steer you away from staying with us again in the future.

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2014

Great place to stay in Miami. I spend three nights there and I love it. Its very clean. Great staff and location. Beach area was perfect.. I most say I had the best time ever.!! I absolutely recommend this place!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Yodalis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 5 August 2014
HAPPY BELATED BIRTHDAY Yodalis S! Thank you for choosing to stay with us, on such a special occasion! Our staff works hard to make sure that everyone is having a splendid time. We are glad to know that we were able to make your birthday weekend so memorable!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2014

Having been raised in Miami and a career in hospitality, I must say I was pleasantly surprised by this hidden gem!
I was "stay-cationing" with friends during Miami's, "Swim Week" and booked this adorable boutique property online.
Upon my arrival I was taken aback by this quaint hotel, and in walking distance from Soho House.
The staff was lovely and accommodating when we requested a late check out.
We were thrilled with the complimentary happy hour every evening as well as the complimentary breakfast every morning.
We were able to walk to Broken Shaker for cocktails and Indomania for dinner and practically roll over to the beach.
Loved, LOVED, LOVED!!!

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Hotel Croydon, responded to this review, 5 August 2014
Good Evening Stephanie L, and thank you for your wonderful review! Swim Week is such a fun time here in South Beach! So many fashion shows to attend to, and so many beautiful people to see. We are always willing to provide our guests with a late check out, if we are able too. We would love to welcome you back, for another lovely stay!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
City Center
Riviera Hotel & Suites South Beach
The Confidante
#33 of 208 in Miami Beach
3,127 reviews
Circa 39 Hotel
#40 of 208 in Miami Beach
931 reviews
Show Prices
Show Prices
Show Prices
Hilton Cabana Miami Beach
#88 of 208 in Miami Beach
2,240 reviews
Chesterfield Hotel
#76 of 208 in Miami Beach
3,275 reviews
Shore Club South Beach Hotel
#55 of 208 in Miami Beach
3,436 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Croydon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Croydon

Property: Hotel Croydon
Address: 3720 Collins Ave, Miami Beach, FL 33140-4080
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#22 Spa Hotel in Miami Beach
#34 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Croydon 4*
Number of rooms: 103
Official Description (provided by the hotel):
A fully-renovated boutique hotel located steps away from the ocean. The 7-story luxury Hotel Croydon dazzles with 103 guest rooms including a sprawling Penthouse with ocean views, meeting room and banquet space, a gym, an outdoor pool, a spa, an on-site restaurant and bar, and a rooftop sun deck with 360 degree views of the ocean and Miami. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, LoveHolidays, Hotels.com, 5viajes2012 S.L., Evoline ltd, Ebookers, HotelQuickly, getaroom.com and Cancelon so you can book your Hotel Croydon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Croydon Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing