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Reviews (367)
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All reviewsfront desksouth beachfull kitchentwo blocksliving roomlate at nighthousekeeping staffsister propertyhome away from homequiet areacollins aveshort walk to the beachbeach towelsnice roomocean drivehardingmiami
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Reviewed 4 June 2018

Room itself was great deal for price! Front desk people suck though,.at answering phone, at not knowing how to communicate with each other- being as I decided to stay another night, and I went online and booked it again using the app I used previously- and I called the front desk - when they finally answered (as this is a constant problem), they had trouble finding my reservation but finally did... then I laid down as I didn’t have to check out and had a headache - next thing I hear people walking in... maids... they kisses the memo apparently- or so I thought - I lay back down and wake up to knocking.... it’s front desk guy and manager... saying I didn’t reserve the room again, then they said they can’t find it... finally they did find it.... it didn’t matter that I was showing him on my phone the reservation I and the reservation number— he wouldn’t even look at my phone... finally front desk wallow talkies I do have reservations and they are all paid for....they finally leave me alone.... I get up later and went to take a shower but the water does not get hot... Luke warm at best.... other than that, the place (beachside) was amazing - quite large - the door to room hits the bed but I can deal - but u have a full one bed apartment- fully furnished with kitchen which also has utensils.... oh but no coffee maker... that was sad... their WiFi sucks too... but the room I self was nice

Room Tip: Bring coffee Maker, find another place to take a hot shower, don’t depend on WiFi, and good luck Contacting front desk
  • Stayed: May 2018, travelled as a couple
    • Value
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Thank -LauraJeanneSeubert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2018 via mobile

I arrived on time to a motel building to check-in (which should have raised my eye on how the room would look but after being in an accident within a 13 hour drive) and still had to wait to be checked in. There’s 3 extra clerks, one seeming to be an assistant manager (only one wearing black button down) standing around and on computers waiting on one girl to finish checking one group in. The clerk checking the group in was told to clock out and leave and the additional clerks are still just standing around. Another clerk comes in and immediately gets me checked in (not sure why the other three stood around doing nothing). I get checked in and walk the 3 blocks to get to my room and I walk up and hear extremely loud music in the room beside me as well as there’s construction being done on the steps you have to up (they are drilling holes in the ground, extremely loud as well). I walk into my room hoping the sound would cancel out, it did not. The room it’s self looks exactly like the photos EXCEPT thousand percent ran down. It’s no where near as bright as it looks in the photos and you can not see out of the windows. I unfortunately had a family emergency and had to leave literally 10 minutes after checking in and the room is non-refundable so unfortunately I’m being charged for 3 days $526.68 for 10 minutes but they “have a very strict policy”. Thankfully I know now that it’s technically a motel apartment and to never book with them again. You win some, you lose some.

Stayed: May 2018, travelled with friends
1  Thank Breana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018

It was kinda hard to find but room was clean and great service and not dirty at all i would stay again next time i come i wish we can have breakfast and use discounts.l but overall great experience and good size of room i slept very comfortable

  • Stayed: May 2018, travelled with friends
    • Value
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Thank Candance H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2018

It was clean, no bugs, installation is great so you can’t hear other people! Also very confident from the south beach only 10 min away. It’s secured too with a gate. The people even give you a ride to your hotel

  • Stayed: May 2018, travelled with friends
    • Value
    • Location
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Thank Mmflowers621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2018 via mobile

I would give it no stars if I could. We stayed at Beachside Apartment Hotel. We checked in at night and right away I noticed a pile of dirt on the floor. Not safe if you have children.The bathroom faucets were reversed, hot was cold and cold was hot, on was off, off was on. Walls were dirty. The next morning we noticed the water did not go down in shower. Large mirror just leaning against wall that can fall on child. Only two burners working on stove. Code to get in building did not work at all, we had to reach over to grab handle on other side. And the floors were so dirty my kids feet and legs were literally black. We decided to leave after they sent someone over to clean the floors that never came the first time and the floors were still extremely dirty. We spoke with the manager who tried to avoid us as much as possible and felt a need to flex his muscles to us. They refused to give us a refund for the two nights we did not stay and now corporate is avoiding us also.

Stayed: April 2018, travelled with family
1  Thank tatimullaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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