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“No Reason to Stay Here”

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Holiday Inn Miami Beach
Ranked #104 of 208 Hotels in Miami Beach
new york
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“No Reason to Stay Here”
Reviewed 19 April 2012

I cannot think of a single reason to stay at this hotel. The rooms are small and outdated. The air conditioning is mediocre. There is nothing nearby and its a long walk or drive to the fun of South Beach. One morning there was no water in room so we could not even flush toilets. Valet parking is expensive. Overall, I did not enjoy my stay.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SupermomNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this review, 31 May 2012
Dear SupermomNewYork,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 April 2012

Dumpy and Old. Poor customer service. The only advantage is that is extemely close to the beach. The typical answer if you ask the staff for something is "I'm sorry I can't do that"!
Not that much to do around the hotel other than the beach. It's a cab ride to Lincoln Road mall area.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDB214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this review, 29 May 2012
Dear JDB214,

Thank you for your feedback. We are glad you enjoyed the location of our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Miami Beach hotels

Riyadh, Saudi Arabia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2012

hotel is clean, nice, save, good location near south beach 5 minuts by car, exceptional pool area and beach, good size room but no refrigirator, clean bathroom and comfortable bed, helpful front disk, delecious breakfast buffet, good price, recommend it and welll stay there again.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lamorah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
81 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 15 April 2012

This is an average hotel in the Miami Beach. It is located beachfront on the North side of the city of Miami Beach.  It is a little away from the hustle and bustle of South Beach which is not a bad thing.

It is an older building but it is to Holiday Inn standards.

The rooms are clean and exactly what you would expect from a Holiday Inn including free wireless Internet.  The hotel has a outisde pool with a good number of long chairs as well as a "Tiki Bar".

One thing I really appreciated from this hotel is that they are one of the only in Miami Beach not to charge those outrageous "resort fees". It was my second time at this location and I will be back!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crew347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2012

I stayed here last month on a points stay but even if I paid the advertised price, I couldn't complain that much when comparing to the prices charged at surrounding hotels. My room was decent and cleaned well each night. The lack of a balcony was a bit disappointing, but again, reflected in the price I think. Though the hotel shows its age a bit, staff was friendly. The valet staff was particularly helpful (be sure to add $30 per night for parking to your expected cost, but there's unlimited in and out). A great beach was literally right out the back door and though I did not use it, the pool seemed decent. Despite the lack of heat, I saw people enjoying the water. The walk to South Beach for dinner was also pleasant along the boardwalk and gave me some exercise. This property is certainly a good candidate for a renovation (and rename to the "Indigo Miami Beach"), but then we would lose an affordable, decent place to stay in a great location.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MATennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moncton, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2012

This is a tired hotel. The door in our room had a 1/2" gap when it was closed and locked. The windows (ocean view) were 18' high. Everything in the room was tired and worn out.
I asked 2 local, advise questions at the front desk. Both answers turned out to be completely wrong.
Suffice it to say we won't be returning. Spend a few dollars more and get something more updated and service driven.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this review, 21 May 2012
Dear Greg M,

I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Regards,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 5 Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 April 2012

The hotel itself is ok and have all of what you expect of a holiday inn and beach front access. the room we ok as well nothing special. the bed was felt old and was sinking in the middle. One thing that stood out was the service from one of the out side bell boy, an older gentlemen with New York accent. I got charge twice on my credit card for a drink I purchase at the pool bar by the front desk at checkout, that is a pain cause you have to deal with that after then trip back home and it could take a while to get it straighten out.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeroFlash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this review, 22 May 2012
Dear NeroFlash,

Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Miami Beach

Property: Holiday Inn Miami Beach
Address: 4333 Collins Avenue, Miami Beach, FL 33140-3212
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#76 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Miami Beach 3*
Number of rooms: 253
Official Description (provided by the hotel):
Miami Beach hotel has a premium oceanfront location! Welcome to the tropically inspired Holiday Inn Miami Beach - Oceanfront, where our 1950's Miami Modern exterior blends seamlessly with vibrant contemporary South Beach style to wrap you in modern comfort. Eleven miles east of Miami International Airport, our Miami Beach hotel is located where I-195 meets A1A at the Atlantic Ocean.Our hotel in Miami Beach offers you an unparalleled location, with the Atlantic Ocean's sandy beaches as our backyard. Follow the South Beach Boardwalk into the Art Deco world of South Beach for shopping, dining or the vibrant nightclubs. Take a moonlit stroll on the beach by night and play in the surf by day, or simply relax by our large pool overlooking the beach and our lush, tropical garden with its hammock oasis; it's a great way to spend a sunny afternoon. Families will find it easy to get to Miami's museums and attractions, as many are within 15 miles of our hotel.Business guests appreciate the close proximity of our hotel to the Miami Beach Convention Center, two miles away. Our Miami Beach accommodations are within 10 miles of Sony, Mt. Sinai Hospital and the University of Miami. The free wireless Internet access will help you stay in touch while you travel.Our non-smoking hotel is perfect for a Miami Beach trip. You can enjoy a delicious meal at our Paradise Cafe, dine in your room, or have a yummy Mojito at our Blue Parrot Bar. We have it all. ... more   less 
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Also Known As:
Holiday Inn Miami Beach Hotel Miami Beach
Miami Beach Holiday Inn
Holiday Inn Miami Beach Florida

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