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“Great restaurant, despite of poor room”

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Holiday Inn Miami Beach
Ranked #103 of 212 Hotels in Miami Beach
Reviewed 2 February 2013

Hotel dependencies such as lobby, common areas, pool and restaurant are nice.
When it comes to room, then it´s another story: old ceiling (styrofoam, like old offices), old bathroom with the pipes exposed under the sink. The most stupid way of turning on the shower: need to pull the tap hard towards you; and it doesn´t keep the temperature, going from hot to cold and hot again... no way to relax.
Despite of that, what I really liked a lot was the restaurant. Great dishes, very well prepared either in lunch or dinner. This saved the stay, together with the fact which has an easy access to the beach.

Room Tip: I saw some reviews either saying the room was good and new and other saying it was old. I guess it m...
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  • Stayed: January 2013, travelled as a couple
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Thank brazfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this reviewResponded 16 February 2013

Dear brazfm,

Thank you for taking the time to post a review of our property. I am so glad you liked our hotel restaurant. Please allow me to apologize for the issues you had with your room accommodations and any inconvenience you may have experienced. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. Rest assured that your comments will be reviewed by our team and take actions accordingly.

Sincerely,

Anthony M
Case Manager
IHGCare

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717 - 723 of 2,043 reviews

Reviewed 1 February 2013

Good location, although this isn't on South Beach where all the action is. We liked it, because the hotel is right next to the ocean - you have to exit hotel premises and walk through he boardwalk to actually get on the beach - but also because it's location was more peaceful since we were traveling with a baby. It's easy to access by either bus or taxi anyway, or one could even walk the entire boardwalk to south beach.
The hotel itself was really nice, loved the backyard and pool area.
For some reason, all hotels in Miami have tried to overprice us, and this was no exception. Once again, we had to argue over the bill for hours and eventually left without completely settling it since our flight was leaving. Everything was sorted out afterwards and they - once again - blamed a computer error. So, when in Miami, keep all your reservation info available and always check the bill if it matches the original price! And all these reservations were made via priority club and we've never had any problems in any other city than here.

  • Stayed: December 2012, travelled with family
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Thank NM2181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Miami Beach, responded to this reviewResponded 20 February 2013

Dear NM2181,

Thank you for staying with us and providing us with your valuable feedback. It is nice to know that you liked our location. I am sorry for any confusion during check-out, though this had inconvenienced you, I am glad it was sorted out in a timely manner. Please be assured that your comments are being reviewed by the hotel's management and appropriate action will be taken. Your feedback is very important to us as this assists us in continually improving the services and facilities we offer to our guests.

Sincerely,

Karen G.
Case Manager
IHGCare

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Reviewed 23 January 2013

Hotel is right on Miami Beach with quick access to that and Collins Ave. The staff is also super friendly. Our room had a view of the city which was really nice. I also really enjoyed breakfast in the morning.

  • Stayed: January 2013, travelled as a couple
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3  Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

I had room 903 with a sea view. good location and excellent staff all very welcoming. Good bar and also good pool area. Go to Ritz Carlton for lunch and Pelikan Hotel for breakfast plus Mangos at night time. This hotel delivers and the brand is predictably good. Thanks to Lilliana, Sean, Stevie and Evan - Well done, we will be back

Stayed: January 2013, travelled on business
4  Thank Bambino145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2013

Comfortable room. Great extras included in room. Decent coffee machine. Convenient location to beach but a cab ride to the shopping precinct. Customer service excellent. The kids enjoyed the pool as there was a heated one and a cooler one. The spa was big!

Stayed: January 2013, travelled with family
3  Thank Deb J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2013

Stayed this past weekend intown for the BCS National Championship. Great location which allows you to walk right onto the beach. Clean Rooms and great staff. Will definitely return again. I am a Priority Club member with Platinum status was was given recognition upon check in.

  • Stayed: January 2013, travelled with friends
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3  Thank DocAP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

We only stayed one night and were quite impressed as previous reviews had worried us a little. My husband is a Priority Club member with Platinum status and this was recognised by a room upgrade which was great. We were also left a little basket of goodies in our room, also great!

Our main gripe, and what stopped me awarding 5 stars, is the car parking costs. We knew in advance that it was expensive but as we were only staying one night we only expected to pay for one day's parking, so were quite taken aback to be charged for two days as our visit spanned two separate days. We also found the restaurant expensive for what it was - the food was okay but nothing more, and the waiting staff not too great.

All in all though we enjoyed our stay and will almost certainly return.

  • Stayed: November 2012, travelled as a couple
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3  Thank bmh51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Miami Beach

Address: 4333 Collins Avenue, Miami Beach, FL 33140-3212
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#77 On the Beach Hotel in Miami Beach
Price Range: £114 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Miami Beach 3*
Number of rooms: 253
Official Description (provided by the hotel):
Miami Beach hotel has a premium oceanfront location! Welcome to the tropically inspired Holiday Inn Miami Beach - Oceanfront, where our 1950's Miami Modern exterior blends seamlessly with vibrant contemporary South Beach style to wrap you in modern comfort. Eleven miles east of Miami International Airport, our Miami Beach hotel is located where I-195 meets A1A at the Atlantic Ocean.Our hotel in Miami Beach offers you an unparalleled location, with the Atlantic Ocean's sandy beaches as our backyard. Follow the South Beach Boardwalk into the Art Deco world of South Beach for shopping, dining or the vibrant nightclubs. Take a moonlit stroll on the beach by night and play in the surf by day, or simply relax by our large pool overlooking the beach and our lush, tropical garden with its hammock oasis; it's a great way to spend a sunny afternoon. Families will find it easy to get to Miami's museums and attractions, as many are within 15 miles of our hotel.Business guests appreciate the close proximity of our hotel to the Miami Beach Convention Center, two miles away. Our Miami Beach accommodations are within 10 miles of Sony, Mt. Sinai Hospital and the University of Miami. The free wireless Internet access will help you stay in touch while you travel.Our non-smoking hotel is perfect for a Miami Beach trip. You can enjoy a delicious meal at our Paradise Cafe, dine in your room, or have a yummy Mojito at our Blue Parrot Bar. We have it all. ... more   less 
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Also Known As:
Holiday Inn Miami Beach Hotel Miami Beach
Miami Beach Holiday Inn
Holiday Inn Miami Beach Florida

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