Saw bugs crawling on my bed within an hour of checking into my room! The maid walked in while I was changing to check out of there as quickly as possible. I told the clerk about the bugs, and he assured me my credit card wouldn't be charged. I checked into a fabulous hotel on James Street called the Albion hotel (recommend it!).
Upon returning home, I found a charge from the Chesterfield Hotel on my credit card for a one night's stay. I have been calling and emailing these people since October 4 to have the charge removed and nobody will speak to me or return my phone calls or emails.
Please stay far away from this hotel - it is a dump with low lighting, few windows, lots of noise, with bed bugs. The management doesn't seem to car that the critters are walking around the beds and only want your money.
Please stay far away from the Chesterfield Hotel! There are lots of hotels to stay at in South beach for the same price with no bed bugs and quality service.
- Official Description (provided by the hotel):
- The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 ... more less
- Reservation Options:
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- Also Known As:
- Chesterfield Hotel Miami Beach, Florida
- Chesterfield Miami Beach