Stayed here as part oflorida dolphin tours. Have to put $100 on hold on credit card for incidental charges upon checkout was told no charges. Over one month later still waiting for the $100 to be refunded as no reason to pay it. Have telephoned numerous times but no answer when I did get through once was promised a callback but no one ever did. Calling USA from UK and interest from balance on credit card have resulted in us loosing a lot of money. Avoid this hotel was dirty in room and as it has alleyways either side at 2am in morning there were people screaming shouting and fighting outside our window. If a manager from the hotel does read this maybe they can actually sort out our problem and refund what should not have been taken
- Official Description (provided by the hotel):
- The Chesterfield Hotel & Suites is located on Collins Avenue at the center of South Beach's Art Deco District. By merging the former Lily, Leon and the Chesterfield Hotel, the combined 90-room hotel now offers a wide range of room types and services. Want to lounge outdoors and enjoy a drink? Grab a cocktail at either of the hotel's two bars. Want to chill in an intimate alcove? Relax at the discreet and cozy outdoor lounge - a great vantage point to spy on hipsters walking by. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 ... more less
- Reservation Options:
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- Also Known As:
- Chesterfield Hotel Miami Beach, Florida
- Chesterfield Miami Beach