Don’t ever use this hotel or any hotel in the Ascend Hotel Collection chain. We were visiting the hotel 2 times during our Christmas holidays 2013. The first time we checked in using my husband’s credit card and the second time we used my credit card. We had paid for both stays before arrival, so we only had to pay for local tax and valet parking. When we left the hotel the first time we paid in cash and the second time I signed a bill for 178 USD and accepted that they could draw it on my account. When we were back in Denmark we could see, that they have also withdrawn USD 203,99 on my credit card and the same amount at my husband’s. We contacted the Clifton hotel directly and they mailed back that it was a mistake and they would transfer the money back to us. As we didn’t receive any money we contacted them several times but without result. Then we contacted our Danish travel agency Top Tours and they contacted their hotel agent in US “Tourico Holidays”. Still Clifton hotel refuses to refund the money and they still claim, that they have not withdrawn the money from any of our accounts. We have mailed all receipts from our bank showing the hotel name or address, and still they refuse. Whether it is an employee at the hotel who has misused our credit cards or it is the hotel itself, we do not know. Clifton hotel was the only place during our holiday that got a copy of both my husband and my credit card, so no doubt that the misuse took place at the hotel – and the receipts also show the hotel name/address. Our Danish bank has now lawyers on the case and we hope to get our money back – but we do not believe in it.
- Official Description (provided by the hotel):
- We are located in the absolute heart of South Beach! One block from the beach in one direction, and one block from the city's nightlife in the other direction! All rooms have two double beds, perfect for sharing with a friend or loved one. We offer amazing value in the country's hippest location. Parking is readily available in the city lot adjacent to the hotel. Our team is bilingual - Spanish and English. Rental cars and sightseeing tours are available from the concierge and tour desk located in the lobby. We look forward to welcoming you to South Beach. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Superbreak UK, Priceline, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Found Places Clifton Hotel South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Clifton Hotel Miami Beach
- Found Places Clifton Hotel South Beach Miami Beach, Florida