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“Great Experience”
5 of 5 bubbles Review of Hotel Astor

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Hotel Astor
Ranked #54 of 207 Hotels in Miami Beach
San Jose
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Experience”
5 of 5 bubbles Reviewed 6 October 2013

The customer service was outstanding. The front counter staff Lesly, remembered our name for our stay. We stayed in the Astor Suite which is the only room with a balcony. The hotel is currently under remodel but the lobby is nice, it is 2 blocks from the beach and the complimentary shuttle to/from the airport made it a great value. Next time we come to Miami this is where we will stay

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebekah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 1 October 2013

Stayed at the Astor Hotel for two days .Was greeting by warm friendly staff who parked the car and made the check in process smooth and swift. The rooms are huge and full of wonderful features and extras such as robes,etc. The beds were enormous and very luxurious.
Reception staff were very welcoming . The breakfast was fantastic. A lovely lady served me both days, addressing me by name and chatting, which was lovely, especially as I was on my own.

Room Tip: All the rooms are very spacious
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Moon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri City, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 September 2013

I went to south beach for 2 days and stayed at this sassy boutique hotel. It was very homey like and very cute. The service was great and I have to thank Chris Saba for giving me a go to map. to help me plan out my vaca. I didn't get a chance to eat at the hotel but Chris said that their food was really good and that the restaurants chefs were all excellent. I went to Daves cafe, Puerto Sagua, chalan, and two other restaurants. Chris was a good person and very professional. I think he was cute. He was very detailed about all of these places and the type of service offered. I was impressed. I will definitely stay at Sense again. The rooms were cute and beautiful. I especially liked the showers. and been able to walk from the beach right up to my room. It was all fabulous Thanks

Sharon

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sharonHarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 4 September 2013

Or maybe a little less.

The lobby is beautiful and the rooms are nicely decorated. The building has a lot of original Art Deco elements, as do many hotels in south beach.

My main issues was with the service. Upon check in, I noticed the shower was leaking water. Told the front desk immediately and they took down our room number. When we returned later that night, it had not been fixed. The next day, after a long day of sightseeing, we came back to find that no one had come to make the bed, much less fix our shower. We did not have the do not disturb sign up and left well before anyone would have come by. In total, we stayed 3 nights, with no housekeeping! When we told the front desk, all we were offered were additional towels, not even an apology!

Room Tip: Do not stay in a room by the elevator - you will hear it all night!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank la_bunny89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 26 August 2013

I've stayed at the Hotel Astor for a bachlorette weekend before. Last time I stayed we had two rooms (for 6 girls) both were really large and beautiful and the experience was great. This time we booked the hotel once more for another bachlorette weekend (for 7 girls, to be split into two rooms of 4 and 3). One of the rooms was really nice, however the other room was tiny - definitely not designed for 3 people. A very helpful and sweet girl (Leslie) working in the front who did her best to accommodate us and was only able to move us the next day. So we had one night in a tiny cramped room and one in a beautiful large room. (Room 117, 217, etc - nice room but small, definitely not good for more then two people). The hotel used to have a bar - which it no longer has, and no more happy hour. But the service was good, the rooms were clean, and the bathrooms very nice. We were very happy with the stay and if it weren't for the initial cramped room, and the somewhat - less then friendly manager - it would be a perfect stay, in a perfect hotel for a group of girls celebrating for the weekend.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YelizavetaYR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 22 August 2013

My friends and I stayed at Hotel Astor for 5 days while visiting South Beach, Miami. The hotel staff were very pleasant and welcoming. They even upgraded our room at no cost! It's a very clean but quiet hotel, which is a nice getaway since Ocean Drive never seems to go to sleep. I think what I loved best was its close proximity to everything - the beach, great restaurants, nightlife, and shopping. It's located on Washington and 10th which is 2 blocks from Ocean Dr, walking distance! I'd also like to add that our last day we had a late evening flight but had to check out at 11 like everyone else, we decided to spend our last day at the beach and left our luggage at the hotel. When we came back the hotel manager was kind enough to give us a room at no cost to shower and freshen up - now that's what I call great customer service! Thank you Hotel Astor!

Room Tip: Look for deals online. Because if I had booked this hotel directly, it would've been much more e...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Camchang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 August 2013 via mobile

I stay at this hotel every year for my annual vacation/birthday!!! I always get the Astor Suite which I also love. If you want to be at a place with an at home feel this is your spot. The location is the best to put you within two blocks of any club,beach,eatery,that you want to be at. The staff always remember you by name and is extremely helpful. I will never stay anywhere else when in Miami.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bay0420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Astor

Property: Hotel Astor
Address: 956 Washington Ave, Miami Beach, FL 33139-5016
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #54 of 207 Hotels in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Astor 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
A Classic Art deco True Boutique Hotel located in the heart of Miami beach. Original 1936 Vitrolite panels light the entrance to this Art Deco jewel in the heart of South Beach. Famous and well known by the locals the Hotel Astor has been part of the community from the beginning and is also home to the Astor Social Club. The 42-room hotel has been completely redecorated in March 2016 bringing back the glamorous Miami Beach days of the 40's and 50's. Classic deco features mixed in with modern features colors and design. More simple but with a true soul unlike its flashier competitors. The expansive lobby has a terrazzo floor and dramatic lighting reminiscent of Hollywood glamour. The average size rooms 325SQFT and all the amenities and services of what is expected from a deluxe hotel. Ensuite bathrooms, laptop size room safes , minibar, top of the range linen and towels. The Terrace bar is another meeting point for the hotel. The location of the hotel is second to none , 2 blocks from the beach surrounded by shops , restaurants and miami beach famous nightclubs. ... more   less 
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Also Known As:
Astor Hotel Miami Beach
Astor Miami Beach
Hotel Astor Miami Beach, Florida

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