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“Excelent staff, convenient price”
Review of Hotel Astor

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Hotel Astor
Ranked #53 of 208 Hotels in Miami Beach
Certificate of Excellence
Bogota, Colombia
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excelent staff, convenient price”
Reviewed 10 March 2014

I went on holidays with my family (parents) to this hotel expecting a balance between cost and benefit. I was greatly surprised!

First, the staff were always helpful to give us a hand with everything we needed, from touristic information, to touristic plans, to finding the best prices on car rentals. They speak -- besides English -- Spanish and Turkish, in case you're wondering if they speak your language or as my parents, are afraid of people not speaking in Spanish. Maybe they need someone able to speak Portuguese - I had to help a lady to change her room as she and one of the staff guys were sort of lost in translation.

Regarding the room, it was in tidy and nice conditions, water ran perfectly (hot and cold), the TV worked fine and the free internet connection was awesome... 40 mbps of downloading speed!!

Another thing worth to be mentioned is that you can buy online and use the hotel's address after you're registered. Just make sure you are already checked-in and the staff keeps your things aside for when you're back from the beach. I bought from Amazon and didn't have any problem with things missing. This is just in case your trust is very hard to be gained.

From my cold home back in Colombia I and my parents would like to express my gratitude in special to Adrián (very nice and helpful Colombian guy), Christopher (I guess he's from Puerto Rico, very helpful guy), Burak (the most serious guy in the staff but works and helps as fine as a Swiss watch, he's Turkish, in case you're traveling from that part of the world and need some help), Johsmar (another super helfpul latin guy). You guys make yourselves be missed!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Javier P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 12 March 2014
Thank you for visiting the Hotel Astor. It's great to hear that you and your family had a comfortable stay, and enjoyed the help of our staff. We highly appreciate this glowing review. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Ghent, New York
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 March 2014

We chose this hotel because of the recommendation in Frommers. We wanted something Deco in South Beach. We love the hotel itself, and thought it was a good value. Unfortunately, we got back from dinner to find that the lobby had music playing quite loud. It was almost as loud in our room (ground floor in the back), and so loud that we couldn't even watch TV. I guess they are looking to appeal to a later crowd. We tried to go to bed at 10pm (for an early flight), and couldn't get to sleep until the music was turned off at around midnight.

Room Tip: Ask about the music at night before booking. I don't think any room would be safe!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KatherineK54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 12 March 2014
Thank you for visiting the Hotel Astor. We're sorry to hear that you weren't completely satisfied with your stay, but we always appreciate your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
Reviewed 1 March 2014

Needed a last minute room...the gentlemen at the front desk, Chris and Diondre were excellent! Our room was wonderful...a spacious suite overlooking the terrace. Enjoyed the music and ambiance. Loved that it was walking distance to the beach, shopping and great restaurants.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hope305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 4 March 2014
Thank you for visiting the Hotel Astor! We're happy that you enjoyed your stay, and we appreciate your feedback. Come again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carey, Ohio
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2014

The staff and the hotel were both wonderful! We arrived late morning without a hotel after a flight cancellation, and after what was a very stressful trip to Miami, was greeted by Chris , who was very polite and helpful. He gave us a great suite, and superb service. We would recommend this hotel to anyone, and would stay again if ever back in the area!!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krista C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 4 March 2014
Thanks for visiting the Hotel Astor. We're glad that we were able to help, and highly appreciate your feedback. Please visit again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 February 2014 via mobile

Reasonable pricing, comfortable, clean, great and attentive service. Excellent mojito bar and food. The staff went above and beyond especially Louis. Not to mention the perfect location, walking diatance to all the action. Absolutely the place ill be staying when I visit Miami.

Stayed February 2014, travelled with friends
Helpful?
Thank Dominique C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 4 March 2014
Thank you for staying with us at the Hotel Astor! It's great to hear that you enjoyed your visit. We appreciate your feedback, and hope you'll return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2014

This is the place to stay for incredible service, Chris and George took care of every detail in our stay, the hotel is extremely clean, very stylish and the beds are way too confortable for a miami stay where you wish you slept less and dont miss out on anything.
I HIGHLY recommend this hotel great value and the service is just outstanding. Thanks again Chris and all your collegues for our amazing stay

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rita E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 4 March 2014
Thank you for visiting the Hotel Astor! We very much appreciate your wonderful review, and we hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brookfield, Wisconsin
Level 5 Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 February 2014

We spent one night February at the Hotel Astor, Miami Beach, just before our cruise. We arrived in the late afternoon and check in was quick and efficient. The hotel has the feel of an era gone by. Beautiful small lobby with an art deco look to it and a very quaint courtyard with couches, tables and chairs. Our room was very clean, with comfortable beds, hard wood floors and it overlooked the courtyard. Unfortunately this view turned into a deficit, when the dj music started later on. It played throughout the night, I mean till like after 4 in the morning. At the most, there were maybe 11 people at one time in the courtyard but even after everyone had left the beat played on. A friend of ours who also had a room overlooking it, call and complained twice. The first time which was earlier in the night (11pm) they did turn it down a little. But later they cranked it back up. The only thing we could think of was that they were trying to attract people in from the street to drink and listen to the music. But it wasn't working.
Other than that, we have no complaints about this hotel. The staff was very accommadating, rooms were clean and it was in a great location to stay for one night and be able to do some exploring of South Beach.

Room Tip: No pool and no fitness center. Rooms overlooking the courtyard are noisy all night from the dj playe...
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LVPGM, General Manager at Hotel Astor, responded to this review, 4 March 2014
Thank you for visiting us at the Hotel Astor! It's good to hear that you enjoyed your room and the service, but we're sorry that you weren't completely satisfied with your stay. The rooms will soon be undergoing improvements, so we hope that you will choose to stay with us again. We always appreciate your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Astor

Property: Hotel Astor
Address: 956 Washington Ave, Miami Beach, FL 33139-5016
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #53 of 208 Hotels in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Astor 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
A Classic Art deco True Boutique Hotel located in the heart of Miami beach. Original 1936 Vitrolite panels light the entrance to this Art Deco jewel in the heart of South Beach. Famous and well known by the locals the Hotel Astor has been part of the community from the beginning and is also home to the Astor Social Club. The 42-room hotel has been completely redecorated in March 2016 bringing back the glamorous Miami Beach days of the 40's and 50's. Classic deco features mixed in with modern features colors and design. More simple but with a true soul unlike its flashier competitors. The expansive lobby has a terrazzo floor and dramatic lighting reminiscent of Hollywood glamour. The average size rooms 325SQFT and all the amenities and services of what is expected from a deluxe hotel. Ensuite bathrooms, laptop size room safes , minibar, top of the range linen and towels. The Terrace bar is another meeting point for the hotel. The location of the hotel is second to none , 2 blocks from the beach surrounded by shops , restaurants and miami beach famous nightclubs. ... more   less 
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Also Known As:
Astor Hotel Miami Beach
Astor Miami Beach
Hotel Astor Miami Beach, Florida

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