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Cadillac Hotel & Beach Club, Autograph Collection
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Reviews (2,350)
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All reviewsocean towernew towercourtyard marriottcarrabas restaurantsouth beachadult pooloceanfront roompool areavalet parkingpre cruiseboard walknice poolcity viewan umbrellapool attendanthappy hourchairs and umbrellas
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1,161 - 1,166 of 2,350 reviews
Reviewed 4 October 2013

The rooms are fine but the constructionin the lobby and pool areas makes it impossible to fully enjoy the facility. Also - be aware, the elevators function horribly - a real problem at peak times in the morning...and according ot one staffer it is a common problem.

The restaurant in the hotel was most unimpressive for breakfast.

Pool area is not bad - they offer cold water but servedin a paper cone cup not a plastic glass...really?!

I am a very frequent Marriott customer and I would say that the construction detracts from the typical Marriott Courtyard experience.

I should have been warned about the construction and will be asking for some form of rebate.

  • Stayed: October 2013, travelled with family
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Thank RoadWarrior60_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Cadillac Hotel & Beach Club, Autograph Collection, responded to this reviewResponded 7 October 2013

Dear Road Warrior 60_13

Thank You for choosing our hotel for recent your visit to Miami Beach. I truly apologize about your experience while at the property. We strive to ensure all guests are made aware of the construction notice which has been posted since March 2012. I can be reached at 305-538-3373 if you would like to speak further. I hope we may have some dialogue as I would like to ensure we have the opportunity to host you again during your next visit.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

Spent a great long weekend at the Courtyard. True to previous reviews the staff was great at checkin and was able to move our room to an ocean view with balcony. Also enjoyed great monitors and fish tacos at the tiki bar.

The location was a bit away from all the great restaurants and shopping but an easy taxi for under $10. As we wanted an oceanfront property I thought the $13 per chair plus $19 for umbrella was excessive. I understand there is not a resort fee but on average those run $20-25 per day not $45. Thus although a nice hotel it brought the rate over other nice oceanfront properties closer to the main drag so consider the whole package prior to making your reservations in Miami Beach.

Stayed: September 2013, travelled as a couple
1  Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Cadillac Hotel & Beach Club, Autograph Collection, responded to this reviewResponded 7 October 2013

Dear Traveler5VA,

Thank You for staying with us during your recent visit to Miami Beach. I am excited that we were able to place you into an oceanfront room. We truly appreciate your feedback and hope that you visit our property upon your next visit to Miami Beach.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

Bought a 3 night stay on Groupon.check-in was smooth although at check-in they only had me booked for one night but I showed them my Groupon receipt and they accomodated me for 3 nights with no problem and gave us an upgraded room with a beach view. Staff was nice. We didn't have any problems while there. Hotel is at the end of the renovation construction so a little noisey in the daytime but we didn't mind because we spent most of the day out. The beds are super super comfortable. Walk to the beach is steps away from the hotel throw the pool area. Carrabba's Italian restuarant is onsite and had the BEST drinks at happy hour...Carrabba-Rita!

  • Stayed: September 2013, travelled as a couple
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1  Thank Hope M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Cadillac Hotel & Beach Club, Autograph Collection, responded to this reviewResponded 1 October 2013

Dear Hope M

Thank You for staying with us during your visit to Miami Beach in September. We appreciate the feedback and hope you return as our property expansion is nearing completion. We are excited that you were able to enjoy the outdoor activities in Miami Beach and enjoyed a great room experience.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

My girlfriend and I stayed here sept.20-23 of this year for the long weekend. They are doing alot of construction around the hotel. They are building a new tower and expanding the pool and carabas tiki bar area which once all done, will be amazing. With this new tower up it turned our ocean front room into a partial ocean view. Also they are completely renovating the hotel next door. The noise isn't that much of a problem.

Hotel is very nice. Rooms are very clean. its about 5-7 minutes by cab to the main strip (ocean ave, collins ave and washington ave), around $8-10 each way.

The pool is nice, with a bar next to it. (has the green construction privacy screens around it for the construction which once all done will be amazing). There is a walkway to the carabas tiki bar and deck area which is really nice to grab drinks and food.

Beach is literally steps past that. Nice boardwalk to walk down past all the hotels. (cool to walk on after its not so hot out). The beach is really clean although they charge $45 for an umbrella and 2 chairs even to hotel guests. That was annoying but you get it until 6 pm.

were both in our 20's so we relied on yelp to get us clubs, lounges and bars. we went to mansion and got really cheap tickets on stubhub.com at the last minute. if you like edm, deep house, trance, than check out mansion, story or set. Bamboo looked amazing also. The bars are hit and miss with alot of dives so bar hopping is kind of hard. they have rooftop bar/ lounges but those close at 2am where as the clubs and bars close at 5am. Drinks are pricey so pre gaming is probably wise.

defiantly check out lincoln avenue mall. its a must. all shopping and endless food. italian, cuban, argentinian, brazilian food. street runs for like 8-10 blocks, all closed off with the restaurants and hookah lounges all having there tables and umbrellas everywhere.

also check out ocean ave off the strip for side walk restauants and great lunch specials. we had amazing paella.
BE AWARE that they put gratuity with every bill for food and drinks even for only 2 people and even for 1 drink. so double check ur bill so you dont wind up leaving massive tips.

another word of advise is to not fly into fort lauderdale. priceline sent us there because it was cheaper but the car service ride was $65 each way. (about 35 minutes) they said the taxi's would run the meters and it could be anywhere from $75-90.

definitely would stay here again. location is great and its very quiet and its close enough to the strip.

  • Stayed: September 2013, travelled as a couple
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1  Thank NyGiants2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Cadillac Hotel & Beach Club, Autograph Collection, responded to this reviewResponded 30 September 2013

Dear NYGiants 2010,

Thank You very much for choosing our property. I appreciate all of your feedback and hope we see you back in the near future. I do apologize for the early closure of the beach chairs, however the city does mandate the operating times as all Florida beaches are public. Thank You again for your stay, we will be sure to pass this along to the staff.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

This hotel was at the end of their renovations to improve the hotel. While it still has it's amazing view of the ocean, nice comfortable rooms, good fitness room, good food, and mostly great customer service. The hotel staff seems either overwhelmed or out of place. Smiling faces from the past no longer existed even though the same workers were there. No one seemed up to helping anyone out. For a hotel going through a large renovation the customer service should have been at an all time high. We have been staying here for years and will give them one more chance to see if the renovations not only improve the facilities but also the attitudes. The saving grace was the general manager who personally spoke with us as we were waiting for our car to head back to the airport. Hopefully all will be well next year, but we still love Miami Beach.

Room Tip: Rooms higher will have a nicer view but an extremely long wait for the slow elevators.
  • Stayed: July 2013, travelled with family
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1  Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Cadillac Hotel & Beach Club, Autograph Collection, responded to this reviewResponded 30 September 2013

Dear Eric H

Thank You very much for your feedback and decision nto stay in our hotel. I am very excited about the future of this hotel as our property beautification efforts are almost complete. I am surprised by the staff attitude and will be sure to address the lack of welcoming service. I hope you give us another opportunity.

Best Regards

Joseph LaFleur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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