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“NOISE NOISE NOISE AND MESS”

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Courtyard Cadillac Miami Beach/Oceanfront
Ranked #86 of 208 Hotels in Miami Beach
GreenLeadersBronze level
kent
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“NOISE NOISE NOISE AND MESS”
Reviewed 21 October 2013

This hotel was building an extension and although we were told many times before we went the work would be competed before our arrival it was still in progress. On one particular day the noise was so loud we could not hear our selves speak so were forced onto the beach which if you wanted two beds and an umbrella would cost you $45 (£30) per day outrageous.

Although they were building next door the original hotel needed some TLC as carpets were stained and rooms need decorating.

HOTEL Not up to the Marriot standard
ROOMS needed attention
LOCATION very good on the beach although a little bit away from the restaurants approx. 40 mins walk or $10 by taxi
STAFF Very courteous , pleasant and helpful we changed rooms to get a balcony and a view of the sea (no extra charge)
SUMMARY If it was not the fact of building taking place it was a fairly good hotel but again not up to the usual Marriot standard we have stayed in before in other parts of the world.
Miami itself is great as it delivers what it says sun, sea and beach great to relax and an added bonus of the Everglades being just over a half and hour away.

Room Tip: Try and get a balcony room as a view on the front is boring
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
1 Thank buttons&bows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 22 October 2013
Dear buttoms and bows,

Thank You for staying at our property on Miami Beach. We truly apologize that the experience did not meet or exceed expectations. On behalf of the team we apologize for any inconvenience and hope you allow us another opportunity. We are also very excited about the property beautification efforts which are set to conclude in a few short weeks and will truly enhance this historic hotel.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 October 2013 via mobile

We nearly checked in here but when we arrived we were informed that the hotel was under renovations. Not only that but the property next door is a full construction zone. The noise level was unbearable.
We immediately cancelled our reservation and booked another hotel.
I would not recommend staying here until all the construction is complete.

Stayed October 2013, travelled as a couple
Helpful?
6 Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 10 November 2013
Dear A L

Our property is completing its beautification project. The message has been on our website since March 2012. Also, the building work adjacent to our property does not affect the guest ability to enjoy the facilities. We hope you provide us with an opportunity to host you and your guests in the future. If you would like to hear more about our newwly enhanced hotel, please call me at 305-538-3373.

Thank You

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gloucestershire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 October 2013

Myself and my husband flew out to miami on 7th October for 10 days as my husbands 50th birthday, from when we arrived at the hotel the door staff were very pleasant greeting us with a smile and a welcome you could not fault. We have had a great time the bar staff at the Tiki bar Sal,Chris,Chris and Ashleigh have been superb company and extremely helpful with regards to the local hotspots. Would also like to say a huge thank you to Marcus on the beach who has been extremely friendly and also very helpful. Although there has been a great deal of work going on in the hotel it has not affected our stay at all in fact we are looking to return next year.

Room Tip: You must ask for a sea view this is superb
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  • Stayed October 2013, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 17 October 2013
Dear JennetteR,

Thank You so much for choosing our property for your visit to Miami Beach. I will be sure to pass along your feedback to the Tiki Bar and Beach staff, as they are all assets to the property. We hope that you consider us again for your return from the UK.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 October 2013

I must say I'm in love with the marriott franchise... Check in was easy, the location was beautiful. You are literally steps from the beach. Even though they were renovating the pool area they were very considerate of the noise. The breakfast was excellent. The room was big and the service was great. We made sure we ate everyday. Thanks again to marriott for providing us with a wonderful vacation.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsjarette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 17 October 2013
Dear MrsJarrette,

Wec truly appreciate your visit to Miami Beach and your feedback. We hope that you consider us again for your next stay in Miami Beach. I will be sure to pass along your comments to the service team.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 October 2013

Stayed here with friends from London between 3rd-10th October 2013
Excellent service throughout
Will return again very soon
The pool was 1st class
The restaurant was 1st class
The staff were very helpful
Thanks to Patrick /Seamus and all the receptionist staff

Room Tip: Ask for sea view room
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uvl100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 15 October 2013
Dear uvl100,

Thank You for staying with us during your visit to Miami Beach. I will be sure to pass along your comments to Patrick and Seamus as they are great associates. We look forward to your visit from the United Kingdom in the near future.

Be Well

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livermore, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 October 2013

I attend the ABS East Securities Conference at the Fontainebleau ever year for the last 8 yrs in October, however I stay at the Cadillac Hotel first because I am a loyal Marriott Member and because of the hospitality provided by the staff from Marcus who provides you your cabana at the beach to Majala the front office supervisor, Nina's kindness in checking you in to Jorge who greets when you arrive as the valet. I feel at home and with family and always remembered as a yearly guest. The Tiki Bar, has wonderful Ambiance and Chris makes the best drinks. You never feel as if you got a watered down cocktail. And the food they provided from Carrabbas is the best.

South Beach is just a short cab ride away, where you can go to Lincoln Ave for all the great restaurants or the clubs on Ocean Ave. However when you want to feel as if you are part of families from Europe, Central and South America, or people from USA the people I have met here have been warm and engaging.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Latineyes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 11 October 2013
Dear Latineyes,

Thank You for choosing our property during your recent conference. I will be sure to pass along your comments to Marcus, Nina, Majela and Chris. We truly appreciate your loyalty to Marriott and our hotel. I hope we see you back in the near future.

Best Regards

Joseph LaFleur
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northport, New York
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 October 2013

This is the old Cadillac Hotel but has been renovated. Very nice & clean.
Starbucks is located in the Lobby, along with a nice pool in the back & a Tiki Bar/Restaurant in back by the pool.
All in all a very nice Courtyard & I would stay here again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph L, General Manager at Courtyard Cadillac Miami Beach/Oceanfront, responded to this review, 11 October 2013
Dear MW,

Thank You for staying with us during your visit to Miami Beach. We truly appreciate your feedback and hope that our property will have the opportunity to host you in the near future.
Thank You Again

Best Regards

Joseph LaFleur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Cadillac Miami Beach/Oceanfront

Property: Courtyard Cadillac Miami Beach/Oceanfront
Address: 3925 Collins Avenue, Miami Beach, FL 33140-3711 (Formerly Courtyard Miami Beach Oceanfront)
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Miami Beach
#54 Business Hotel in Miami Beach
#56 Romantic Hotel in Miami Beach
#68 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Cadillac Miami Beach/Oceanfront 3.5*
Number of rooms: 356
Official Description (provided by the hotel):
Experience stylish art deco designs and accommodations at the Courtyard Cadillac Miami Beach/Oceanfront. Our hotel's location near the boardwalk, is a refreshing destination for your Florida getaway. Nestle into one of our oceanfront hotel's cozy guest rooms or spacious suites and enjoy free Wi-Fi. The recently built Ocean Tower features upgraded rooms with balconies for exceptional views of Miami Beach. The Cadillac Tower is a Miami Beach landmark and offers a variety of rooms with City or Ocean views. Boasting a Collins Avenue address near the heart of South Beach, our hotel puts guests near world-famous shopping, entertainment and attractions, with the Miami Beach Convention Center just a short distance away. There's plenty of local attractions to explore - from the Art Deco Museum to the Miami Zoo. Break away from business as usual for your next meeting or social event, in our flexible indoor and outdoor function spaces and onsite restaurants. Come stay at the Courtyard Cadillac Miami Beach/Oceanfront. ... more   less 
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Also Known As:
Courtyard Miami Beach Oceanfront Hotel Miami Beach
Miami Beach Marriott
Miami Beach Courtyard
Courtyard Cadillac Miami Beach/Oceanfront Florida

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