We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent staff and service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Catalina Hotel & Beach Club
Ranked #83 of 207 Hotels in Miami Beach
Emerson, New Jersey
1 review
“Excellent staff and service”
5 of 5 bubbles Reviewed 12 December 2013

My husband and I both thought the hotel was great. It was particularly fun during happy hour. It would have been as Awesome as it was if it was for Jade and Eva! They are great together and Jade took really great care of us. She is amazing! When we do return to Miami I would love to stay at Catalina again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lana2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 16 December 2013
Hello Lana2121,

We would like to thank you for your amazing feedback! We are delighted to read that you had such a great time while staying with us! The complimentary cocktail hour is a great perk and a great way to start the night off! :) I will definitely make sure to inform Jade and Eva of your kind praise! They are both great and all of our guests love them!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,482 reviews from our community

Traveller rating
    1,668
    1,295
    653
    350
    516
See reviews for
488
1,389
357
316
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (690)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 December 2013

This place is amazing, my boyfriend and i like to go on small vacations since we live in Miami. we like to just go to south beach and see new things. this place is the best, the service is amazing, the people are super friendly, the bar is so good. and the food at the bar is to die for. not to mention free drinks this place is better than any big hotels out there. the temperpidic beds are so comfortable the room is so nice and big and it even had 2 pools!!! i am going to stay here again soon after a very horrible experience at circa 39. I love the Catalina i came for my boyfriends birthday, it couldn't have been ANY better!

Room Tip: Both buildings are nice. i like the building to the left better.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Director of Sales at Catalina Hotel & Beach Club, responded to this review, 16 December 2013
Good Afternoon Ray257,

Thank you for sharing your feedback with us! There us nothing that we love to see more then an amazing 5 star review! We are glad to know that your time spent with us was amazing! Our team works hard to provide you with the best service! I am glad that you were able to experience that first hand! :) HAPPY BELATED BIRTHDAY TO YOUR BOYFRIEND!!!!!!!!!!!! We hope to have you stay with us again soon!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 12 December 2013

stayed at the hotel 2 nights, we got a room on the ground floor near the pool. All you can hear is a party going almost all day long, walls are paper thin, rooms and hallways could be refreshed.

A lot of dust in our room, water pressure in the shower was inadequate as well.

Don't let the pictures fool you. The geographic location however, is great.

Don't stay here unless you really really can't find something else.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mart D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 16 December 2013
Good Afternoon Mart D,

We value all of our guests feedback and thank you for sharing yours with us, and all of our future guests! Some of our rooms do emit noise more then others. We would have definitely placed you in a different room if we were aware that you were inconvenienced! Our team is always refreshing the hallways and the rooms and I am sorry that you found that it could use some more work. I apologize that you stay with us was not amazing!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Miami Beach hotels

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 12 December 2013

Excellent location providing a great South Beach base for a weekend. Rooms were quiet, spacious & clean. The bellman was exceptionally helpful providing advice on what to do and booked us on a Miami boat & coach tour which was fun and informative. The negative points were that our room was very dark, as we were completely overlooked by another building, and the room lighting was not that effective. Also, the reception staff did not provide the warmest of welcomes and were extremely unhelpful when the valet staff charged us extra for not moving our car immediately upon check out. When challenged where this term was stated (as we had paid the extortionate daily rate!) they hesitated but still refused to give us our car keys back and were very rude so watch out for this!

Room Tip: Avoid the ground floor rooms as they are very dark!
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 16 December 2013
Hello there J P,

Thank you so much for taking your time to provide us with your honest feedback! I am glad that you were content with the location of our property, as well as with the cleanliness of your room. Our team works hard to make sure that each and every guest is enjoying their time spent with us, and having a great time! We do like to keep the rooms a bit dark and relaxed. We do offer extra lamps for those guests who would like more lighting. I will definitely make sure to inform the front desk manager about the service you received from the front desk. Customer service is very important to us!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
5 of 5 bubbles Reviewed 10 December 2013

Upon arrival I was greeted by one of the bellman Miguel who was very nice and helpful with our luggage. We checked into our room at the front desk with no problem. When arriving to our room, we had difficulties opening the door with our room key. Luckily, Jenny the manager was in the vicinity to help us get into our room. She was able to get our keys working. She was very sweet. The room was very nice. Enjoyed both pools & the free cocktails between 7 & 8pm. Had a great time overall.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xsissixvelaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 11 December 2013
Good Afternoon Xsissixvelaz,

Your 5 STAR FEEDBACK is greatly appreciated!!!! Miguel the bellmen is great and is right there when you need his assistance! I apologize that you had issues with opening the door to your room. I am glad that Jenny was able to assist you with that matter! I see that you enjoyed the hotel and what we have to offer, including the complimentary cocktail hour! Please come back for another memorable time!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bronx, NY
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

The Catalina Hotel & Beach Club is a very nice, sleek, and modern hotel. It's close to the beach, the beds have memory foam and the location is not too far to the "strip". I enjoyed to stay and would go back!

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lalocaliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 11 December 2013
Hello there lalocaliz,

We value all of our guests feedback, and thank you for the time you took to provide us with yours! We are extremely glad to know that you had a good time while staying with us! The location of our property is close enough to all the action, yet far enough when you want to escape it. We hope to have you stay with us again soon!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
1 review
5 of 5 bubbles Reviewed 10 December 2013

I just finished a week of working with the Catalina Hotel during the Select Art Fair - and hands down THE BEST hotel staff I've ever encountered. If you want to stay someplace where you're well taken care of, this is the place. They made my life better in so many ways.

We'll start at the bar, where Adriana helped us handle last minute changes to an event that meant she was swamped with over 100 people pouring into our art fair to meet each other and, with a smile, she very professionally handled the sudden crowd. 

Then there was our concierge Tyrell who never ceased to be of great service to us. He was just so completely calm and reliable at all times, I knew I could count on him, even when it meant finding a chair of ours that had disappeared into the fair, he came through.

Along with Adriana, head chef Ryan so pleasantly handled platters of foods for our guests without a prior reservation - even when we put him in the worst last minute situation possible. When it came time to have the food delivered, another amazing person named Reese brought the food and helped my staff set it up. She was so quick and courteous, I don't know what I would have done without her.

And then at the front desk, Richard and Jonathan were unbelievable. The were always there to make sure no question went unanswered, helping us print materials even during the most stressful times, they never wavered from the highest standards of customers service, I am now more of a professional for having known them.

This may be the longest review in history, but it's so small compared to the number of things the Catalina staff helped me with. I will be back to stay whether it's work or play.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeremydmackie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBG_GuestRelations, Guest Relations Manager at Catalina Hotel & Beach Club, responded to this review, 11 December 2013
Good Afternoon jeremydmackie,

Thank you for sharing your wonderful feedback with us and all of our future guests! We are glad that you chose to stay with us during Art Basel! It seems that all of the staff that you encountered provided you with excellent service! We strive on providing such service and we love to hear that we have provided you with that! :) I will make sure to inform all of the mentioned staff about your kind praise! We would love to have you stay with us again in the near future!

Katrine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Miami Beach hotels
Chesterfield Hotel
#77 of 207 in Miami Beach
4.0 of 5 bubbles 3,090 reviews
Hilton Cabana Miami Beach
#89 of 207 in Miami Beach
4.0 of 5 bubbles 2,002 reviews
City Center
Riviera Hotel & Suites South Beach
Show Prices
Show Prices
Show Prices
Shore Club South Beach Hotel
#56 of 207 in Miami Beach
4.0 of 5 bubbles 3,272 reviews
Hotel Croydon
#46 of 207 in Miami Beach
4.5 of 5 bubbles 1,774 reviews
Show Prices
Show Prices
Show Prices

Been to Catalina Hotel & Beach Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Catalina Hotel & Beach Club

Property: Catalina Hotel & Beach Club
Address: 1732 Collins Avenue, Miami Beach, FL 33139-2007
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Miami Beach
#58 Romantic Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Catalina Hotel & Beach Club 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
The Catalina Hotel + Beach Club is all of this and more. With a decidedly European jet-set vibe and a splashy beach club where you can get poolside manicures and pedicures, the Catalina Hotel + Beach Club also offers two restaurants, two pools, four bars, a media library, a rooftop terrace, a Japanese Koi fish pond and a Zen garden. In addition, the hotel boasts a dedicated library, which can serve as a meeting space for small groups. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $20.00 plus tax ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Hotels.com, Odigeo, Southall Travel, Traveltool, S.L.U., TripOnline SA, Evoline ltd and HotelQuickly so you can book your Catalina Hotel & Beach Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Catalina Hotel And Beach Club
Catalina Hotel Miami
Catalina Hotel & Beach Club Miami Beach, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing