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“Nice hotel, but too big”

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Fontainebleau Miami Beach
Ranked #43 of 207 Hotels in Miami Beach
Monterrey, Mexico
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice hotel, but too big”
4 of 5 bubbles Reviewed 20 June 2014

This is nice, comfortable and perfectly located hotel in Miami beach. Amenities are great and the hotel has all useful services, either for pleasure or business. The only negative is that the hotel is too big, so the front besk, concierge, and other services could be too crowded at certain times of the day, while also distances from one place to another could be too long, depending on your room location. This is the kind of a Las Vegas huge hotel, but without a casino.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank algarcia78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 23 June 2014
Thank you for reviewing Fontainebleau Miami Beach. I am so happy to hear you enjoyed all the amenities we have to offer. We remain at your service and welcome you back.
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12,714 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Shrewsbury, Massachusetts
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 20 June 2014 via mobile

This was our 2nd visit to this beautiful property but our 1st with kids. After reading a few reviews about certain buildings were too noisy, I called ahead of time and spoke with manager Eric McCombs. He chose the Sorento tower for our stay. Fabulous, the room, the view, the balcony. Everything was fabulous. Yes, there certainly were certain aspects of this hotel that are not kid friendly but if you pay attention, you can steer the kids away from in appropriateness. (Like the girls staying below us playing with dildos every afternoon on their patio in the presidential suite below us, very classless for a property of this level). The service we received was simply flawless with only one exception. I spoke with a front desk manager (Teavy) who approved a late checkout but asked me to confirm availability in the am. When I spoke with Jose at the desk he refused our request unless we paid for an additional half day. He was the only sour note of our stay. Stephanie at the front desk, umberto on the beach were among the many that took good care of us. We will be back, but when the kids are a little older. I will mention to bring your platinum card as breakfast buffet for 2 adults & 2 children was $118. Each morning. A little ridiculous don't you think??? Thank you Eric!

Stayed June 2014, travelled with family
Helpful?
Thank sah1790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 20 June 2014
Thank you for being loyal guest of Fontainebleau Miami Beach. I am delighted to hear of your wonderful experience. Eric, Stephanie and Umberto will all be recognized for their wonderful service. We remain at your service and welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
1 review
5 of 5 bubbles Reviewed 19 June 2014

Great service! Everyone is so attentive, they really treat you like family. We stayed for three nights and we felt like we were good friends with all the familiar faces that were always so polite. Especially the bellmen and the valet. One of the valet in particular was great, Reyko made sure our car was parked close by when we let him know that we were going to be right down soon and we were going to need it again. All in all everyone was just very helpful and it truly felt like a vacation.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 20 June 2014
Thank you for taking the time to review Fontainebleau Miami Beach. It is a pleasure to learn our team members made your stay more enjoyable. Reyko will certainly be recognized for his amazing service. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 June 2014

Had a great stay at the beautiful Fontainebleau hotel. Matt Williams, front desk manager, was extremely helpful and professional in working through the details of my reservation. We had a beautiful room thanks to him. He was always available to answer any questions and to help. He made my stay wonderful.

Stayed June 2014, travelled with family
Helpful?
1 Thank Rebecca W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 20 June 2014
Thank you for taking a moment to review Fontainebleau Miami Beach. I am so pleased to hear our team members made your stay more enjoyable. Matt will certainly be recognized for his amazing service. We appreciate your kind comments and welcome you back.
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Shelby Township, Michigan
1 review
5 of 5 bubbles Reviewed 19 June 2014

I was currently in South Beach and stayed at FB for a couple of days. The hotel is super clean and the staff is very friendly and helpful. One of the gentleman at the concierge desk recommended a great cafe on 9th and ocean for my friends and I to grab a quick drink. Also, the pool scene is definitely a must see. We met a very sweet girl by the pool who worked at FB named Sheyla. She was extremly helpful and got the staff to take care of us. I will deff be returning to stay at FB Miami again :)

Stayed June 2014, travelled with friends
Helpful?
Thank rebeccarobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 20 June 2014
Thank you for taking the time to review Fontainebleau Miami Beach. I am happy to hear our team members exceeded your expectations. Sheyla will certainly be recognized for her excellent service. We look forward to serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
121 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 19 June 2014

I stayed here whilst attending a conference and I feel the conference facilities are fine. The hotel however caters for a 20's crowd and is very much in the 'party' segment around the pools, bars and famous night club. I would not recommend for couples or families. The room was large and quite adequate. I do however have gripes as there are no coffee making facilities included. There was no evening 'turn-down', slippers or chocolates on the pillow. Overall good for a conference but I wouldn't stay here on a regular holiday.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clive888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 20 June 2014
Thank you for reviewing Fontainebleau Miami Beach. I am sorry to hear you were not completely satisfied with your recent stay. We hope to have another opportunity to exceed your expectations in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
5 of 5 bubbles Reviewed 19 June 2014

Gabriela works at the Lapis spa. This past weekend my husband and I stayed at the FBleau and enjoyed the spa for the day.

The spa closed at 6:30pm on Sunday but I was still blow drying my hair. She was very sweet and didn't rush me, allowing me extra time (until 7pm) to get ready and gather my belongings. This really made a difference in my stay bc I was headed to the airport immeduately after.

Gabriela was extremely pleasant and gracious to stay late. I greatly appeciate her for making my final few moments enjoyable :)

Thank you! We WILL be back

Anastasia xo

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stacy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FBHotelManager, Manager at Fontainebleau Miami Beach, responded to this review, 20 June 2014
Thank you for taking a moment to review Fontainebleau Miami Beach. It is a pleasure to hear our team members made your stay more enjoyable. Gabriela will certainly be recognized for her amazing service. We appreciate your kind words and look forward to having you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fontainebleau Miami Beach

Property: Fontainebleau Miami Beach
Address: 4441 Collins Avenue, Miami Beach, FL 33140-3227
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Miami Beach
#10 Business Hotel in Miami Beach
#18 Romantic Hotel in Miami Beach
#21 Spa Hotel in Miami Beach
#21 Family Hotel in Miami Beach
#32 Luxury Hotel in Miami Beach
#36 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Fontainebleau Miami Beach 4.5*
Number of rooms: 1504
Official Description (provided by the hotel):
A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus – a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. We invite you to enter a world where you are free to play, shop, dine, spa, meet or simply relax – however you define your perfect day. Express yourself in an environment that surrounds you with every kind of pleasure and invites every sort of adventure. Following a $1 billion renovation, the 22-acre oceanfront hotel features signature restaurants by award-winning chefs; two chic nightlife venues; a two-story, 40,000-square-foot spa, expansive poolscape, a pristine Atlantic Ocean beach and state-of-the-art conference and event facilities. A landmark since its debut in 1954, Fontainebleau has been restored and transformed by a team of renowned architects and designers to create the most dynamic destination resort on the eastern seaboard. ... more   less 
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Also Known As:
Fontainebleau Miami Beach Hotel Miami Beach
Fontainebleau Hotel Miami Beach
Fontainebleau Resort Miami Beach
Fontainebleau Miami Beach Florida

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