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“Decent hotel at good location but.....”

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The Raleigh Miami Beach
Ranked #36 of 207 Hotels in Miami Beach
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Decent hotel at good location but.....”
Reviewed 19 May 2014

Pros: Good location right at the beach, good staff and good service, clean. Cons: noisy, crowded, small room and small pool. Nothing out of the ordinary at the hotel restaurant. You can get better foods at many restaurants close by.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank b2bwild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 20 May 2014
Dear Guest,

Thank you for sharing your experience at The Raleigh. We are sorry you felt the pool was small. Our pool has been voted top and most historic on Miami Beach, and I apologize that you felt otherwise during your visit. We hope to have the opportunity to welcome you back on your next trip to South Beach. Thanks again for your feedback.

Best,

Raleigh GM
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (309)
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Wells, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 May 2014

We have been home a week and wish we were still in Florida! Our last stopover at The Raleigh, a 3 night stay was planned to enable us to see the Art Deco district of South Beach. Having read some reviews I was feeling a little apprehensive but I needn't have worried at all. From start to finish we were welcomed by friendly staff who were able to sort out any queries when asked.
The room was pleasant and light and I loved the decor; the small shower room was perfectly adequate and supplied with lovely soft towels and generous good quality toiletries. The bathrobes were a nice touch too. We never use a minibar but appreciate that some guests do but I have to say I didn't appreciate the large box of snacks, slippers, bag, condoms etc taking up so much room on the drawer top. There was a considerable amount of audible talk from a couple of ladies next door and we were kept awake on a couple of nights. Earplugs are recommended.
The pool area is amazing! Loads of loungers, mattress type loungers, even tented oasis-style units which were a godsend for us while we waited for our departure for late flights, long after checkout. The pool staff were very attentive, looking after our every need. The beach staff too were good. We were a bit disappointed to have to leave the beach at 5pm but we simply went back to the pool!
I was surprised by the lack of information about the hotel actually in the room. We had to explore to discover where to go for the pool, how to get back into the hotel from the beach or boardwalk, even where and when breakfast was served. We had an in room menu but nothing else. We had to ask about checkout and stored luggage and printing out documents, which is fine but a bit of In-room info would have helped.
We felt that we would have eaten at the hotel restaurant had it not been just a bit too highly priced for our budget. That was a disappointment as we had felt quite special staying at the hotel and would have liked to have continued to celebrate-my husband's 70th birthday was in February and the trip to Florida was part of the year's plans. However, the proximity of Lincoln Road made up for it and we enjoyed some wonderful Cuban food there, as well as enjoying the fabulous atmosphere of the mall.
Ocean Drive and the Art Deco district...... Wow! Walk it all the way to South Pointe, take a hop on hop off bus and see it all! It is amazing.
And stay at the Raleigh. It is a haven of cool and calm after the excitement and heat of South Beach.

Room Tip: A room near the lifts, as we had, gets a bit noisy, particularly from people waiting to use them. T...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 20 May 2014
Dear Guest,

Thank you kindly for sharing such a detailed review. We appreciate the constrictive criticism as well as sharing some positive aspects of your stay with the trip advisor community. We apologize for the inconveniences you endured and I look forward to welcoming you and your husband back for celebrations in the future!

Best,

Raleigh GM
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London, United Kingdom
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 13 May 2014

Great staff and nice hotel although it's looking can little tatty by the pool area. Rooms small and noisy neighbours unwelcome on a biz trip
However holidays and weekend breaks great!perfect for beach and ocean drive.


  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JGN1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 14 May 2014
Dear Guest,

We are happy to hear you enjoyed our hotel. I apologize that the noise from the room next door kept you awake during the evenings. We would love the opportunity to welcome you back, please be sure to reach out to me in advance prior to your next visit and I will be happy oto make sure it's a perfect stay overall.

Best,

Raleigh GM
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Mount Pleasant, South Carolina
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 May 2014

The Raleigh was amazing! The Pool is something out of a dream and the staff was extremely nice and helpful! Lincoln Road is just up the street and full of shops and restaurants! ENJOY!!! I will certainly stay here again!

Room Tip: We stayed in one of the penthouse suites it was AMAZING!!!
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hrhjwb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 14 May 2014
Dear Guest,

So happy you had a phenomenal visit! what a lovely review, thank you for sharing your experience, we hope to see you again soon!

Best,

Raleigh GM
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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2014

We loved our stay at the Raleigh. It is an original art deco hotel with the best pool area in Miami, There are lots of mentions about the bathrooms and yes they are small but the showers are good and kind of make up for it!

We booked a room with a balcony which cost extra - my advice, don't bother. The balcony rooms are positioned high up - the views are amazing but they over look the neighbours air con units below which are SO loud that it pretty much renders the balcony useless. We asked to be moved and were - indeed we were upgraded despite the hotel being full. Regardless of this you will be outside most of the time and the balconies are too small to really sit on so save your money.

Two other small gripes... the reception staff are pretty miserable. This is odd as everyone else at the hotel is very friendly. They did little to help with the above issue until really pushed and then the manager (Tiffany) couldn't have been more lovely and helpful. Secondly the beach 'closing' at 5pm is too early - it gets the sun for a lot longer than the pool and seems silly to get chucked off it.

Overall though we loved this place and can't wait to go back. The food was great as well. Beds comfortable. Rooms very clean and the housekeeping really good - always properly done and you never saw them doing it!

Room Tip: Avoid balcony rooms. All rooms seem to have small bathrooms, very few have tubs - specify if you wa...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank newjojo78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 14 May 2014
Dear Guest,

Thank you for sharing your feedback with the Trip Advisor Community! We are delighted you enjoyed your visit. I do want to apologize for the challenges you endured with the front desk staff, and I am happy that Tiffany stepped in to save the day! We, too, look forward to welcoming you back, please let me know in advance when you plan to return so I can ensure a flawless visit.

Thanks again,

Raleigh GM
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New York
Level Contributor
75 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 10 May 2014

Absolutely in love with this property all over again. My partner and I used to stay here, and switched to the Kimpton just down the street a few years ago. On our most recent visit and stay at the Kimpton, we found it had really gone down. So we decided to return to the Raleigh for a meal. Wow...we fell in love with this property all over again. In fact, we ended up coming here for breakfast for the next two mornings. The pool area is absolutely the best in Miami. The location of hte property cannot beat and the food and service was excellent.

Needless to stay, we will be returning to Miami again during winter in New York, and the Raleigh wll be our base again!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank barca212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 13 May 2014
Thank you so much for your review. We are so happy that although you did not stay here on this past visit that you decided to join us for breakfast at Restaurant Michael Schwartz and that we may have swayed you to return to us once more. You are absolutely right about our iconic pool, it is a little slice of paradise. We would love to have you as our guest again on your next visit.

Warm regards,

Brian Vujnovic
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Toronto
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 May 2014

Absolutely love this hotel. The rooms are a bit small but the ambionce makes up for it. Stuff is really fantastic, the pool area amazing. Close to shopping and ocean drive. Definitely a hidden gem. In not so many words I LOVE IT!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PrincesaToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brian v, General Manager at The Raleigh Miami Beach, responded to this review, 7 May 2014
Thank you for your sharing your recent experience with us. I'm glad to hear that you found the Raleigh to be a hidden gem and that our staff, amenities and service were all to your liking. We hope to welcome you back again soon.

Best regards,
Brian Vujnovic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Raleigh Miami Beach

Property: The Raleigh Miami Beach
Address: 1775 Collins Avenue, Miami Beach, FL 33139-2006
Phone Number:
Region: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Miami Beach
#17 Spa Hotel in Miami Beach
#25 Luxury Hotel in Miami Beach
#30 On the Beach Hotel in Miami Beach
#31 Romantic Hotel in Miami Beach
#34 Business Hotel in Miami Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Raleigh Miami Beach 4*
Number of rooms: 105
Official Description (provided by the hotel):
Hailed as a "grand dame" of South Beach Art Deco by Conde Nast Traveler, The Raleigh Miami Beach is a perfect blend of style and comfort. It's chic yet unpretentious, and historic while tastefully modern. The Raleigh offers guests world-class luxury hotel service at a prime oceanfront location on Collins Avenue with exclusive access to the award-winning sbe Miami Collection. ... more   less 
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Also Known As:
Raleigh Hotel Miami Beach
The Raleigh Miami Beach Florida

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