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Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach
Ranked #79 of 206 Hotels in Miami Beach
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“service par excellence”
5 of 5 bubbles Reviewed 14 November 2013

we normally stay in the aqualina and the ritz carlton or the breakers, i must say that the service in this amazing double tree is on a higher level then those hotels, the personal attention from every staff member, starting from the valet, to the bellboy, and continuing to the front desk, especially the manager megehan, leaves something for those hotels to learn from. everyone is friendly helpful and available. we had an amazing weekend. keep up the great work. The only negative experience we had was the the fact that the temprature in the showers could not be regulated and it went from freezing cold to boiling hot. if i know this is repaired we would definitly go back and recommend to others to go back.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Islandremarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German V, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 29 November 2013
Dear Guest,

Thank you for taking the time to write a review of our property, your comments are very much valued and we share them with our entire staff.

We hope to see you soon.

Sincerely,
The management team at Ocean Point Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,631 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Slippery Rock, Pennsylvania
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 14 November 2013

I'd give this a 2 1/2 if I could, but I'm being generous and giving it a 3.

My girlfriends and I celebrated a milestone birthday at the resort, and for the most part, it was very lovely. A quiet, safe area north of the South Beach craze, there are a lot of great restaurants within walking distance, and the bus or cab will take you to a great nearby mall or to the South Beach and other key regional destinations. The hotel itself has a pool and walk out to beach. A great vacation spot for older couples or families, too.

While we were staying there, however, they needed to replace the window blinds. We had the do-not-disturb sign in the key slot for our room, and no one notified us that anyone would be in the room. When we returned from our afternoon activities, we found our suitcases had been riled through and a total of $60 cash was missing. After an un-empathetic manager took down our details in the lobby, we did eventually (it took a few weeks) get a refund for some of our 4-night stay, which was greater than the value of money taken. I do feel like they eventually made up for the wrongdoing, but I hope they did fully investigate the staff who were in the room without our permission in order to hold them accountable. I also hope they had re-training for all staff to go over what is ethical - and what's not.

It's unfortunate that this had to happen during our stay. I will say that the guys who were helping call cabs for us were always pleasant and helpful.

I'd definitely stay in the area - but probably not this hotel again.

Room Tip: Beach side has a great view!
See more room tips
  • Stayed April 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Emily F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German V, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 29 November 2013
Dear guest,
Thank you for taking the time to write a review of our property. We value your comments and we take inmediate action to solve any issues. We are very sorry about the inconveniences you experienced at our resort. We would love the opportunity for you to stay with us once again so we can prove to you our commitment to service. Please contact the hotel directly and ask for the director of sales and marketing to make your room reservation.

Best regards,
The Ocean Point Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 7 November 2013

This hotel is outdated, and less than accommodating. For the cost, you would be better suited to find another location - there are plenty of better hotels at comparable rates in the area. Plus, as of November 2013 there is brand new construction going on right next door - very loud, and does not stop on the weekends.

  • Stayed November 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jessica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry H, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 18 November 2013
Dear value guest, we are very sorry about the inconveniences you experienced at our resort. We would love the opportunity for you to stay with us once again so we can prove to you our commitment to service. Please contact the hotel directly and ask for the director of sales and marketing to make your room reservation.
Best regards,
The Ocean Point Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 November 2013

My wife and I were married at this hotel 3 years ago and I decided to book a stay here again to celebrate our anniversary. It was the best part of our day, and the day was amazing. Coming back to the views, the hotel, and the comfort reminded us why we got married here in the first place. If you want a spectacular water view wedding or ocean front stay, this is the place for you.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German V, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 29 November 2013
Dear Guest,

Thank you for taking the time to write a review of our property, your comments are very much valued and we share them with our entire staff.

We hope to see you back soon.

Sincerely,
The management team at Ocean Point Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Biltris, Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 November 2013

I would love to give the hotel 5 - but there are one big problem with the ventilation/cooling system. The AC itself doesnt make more sound that it should, but the ventilation/cooling unit gives out so much vibration and noise. We stayed there twice in 14 dayse. 2 days before our cruise and 1 day after. The first days we were on 15th floor and the last day on the top floor (27). On the topfloor there were so much virbration you could feel it on the walls and ceiling. The noise were really loud. It was way better on 15th floor - but there were still alot of noise.

The rest of the hotel and the staff is really worth 5. Yes the hotel is not new - but it is still really nice, and the staff was really nice and helpful. If you decide to go there, dont mind the construction side on the north side of the building. You dont really notice it.

Room Tip: Until they fix the ventilation/cooling unit - stay as low as possible.
See more room tips
  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KimOemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German V, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 29 November 2013
Dear Guest,

Thank you for taking the time to write a review of our property, your comments are very much valued. We will definitely look into the A/C unit noise inmediately.

We hope to see you soon.

Sincerely,
The management team at Ocean Point Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Villages, Florida
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 1 November 2013

We checked into this hotel expecting a regular hotel room but were pleasantly surprised when we were told that we were upgraded to a suite. The suite included a kitchenette, which was an especially nice surprise that allowed us to cook some meals instead of always eating at restaurants.

The stay included the daily breakfast buffet, which was average. The service in the dining room was attentive everyday.

The staff at check in and check out were very efficient.

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thetravelczarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German V, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 29 November 2013
Dear Guest,

Thank you for taking the time to write a review of our property, your comments are very much appreciated. We are glad you enjoyed our resort and look forward to having you back.

Sincerely,
The management team at Ocean Point Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
miami shores, United States
1 review
4 of 5 bubbles Reviewed 24 October 2013

The hotel itself is very nice. The pool is on the small side but the hotel sits directly on the beach and has a very nice view. The restaurant food was mediocre. Service at the restaurant was EXCELLENT. Be aware that there is construction going on now so be prepared for 7 am drilling as well as cranes and construction interrupting your view. And valet parking at the hotel is the only option and it is pricey!

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Meiling M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German V, Director of Sales at Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach, responded to this review, 29 November 2013
Dear Guest,

Thank you for taking the time to write a review of our property, your comments are very much valued. We are very glad you enjoyed your stay with and we hope to see you soon.

Sincerely,
The management team at Ocean Point Resort & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach

Property: Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach
Address: 17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160-3410
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Miami Beach
#32 Spa Hotel in Miami Beach
#37 Family Hotel in Miami Beach
#41 Business Hotel in Miami Beach
#61 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree by Hilton Ocean Point Resort & Spa - North Miami Beach 3.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Doubletree Ocean Point Resort And Spa - Miami Beach North
Doubletree Ocean Point Resort & Spa - Miami Beach North Hotel Miami Beach
Doubletree Miami Beach
Doubletree By Hilton Ocean Point Resort & Spa - North Miami Beach Florida

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