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“great hospitality, rare to find these days”
4 of 5 bubbles Review of Richmond Hotel

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Richmond Hotel
Ranked #127 of 207 Hotels in Miami Beach
New York City, New York
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“great hospitality, rare to find these days”
4 of 5 bubbles Reviewed 3 November 2013

We stayed only one night and two days in Richmond, and our experience was extremely pleasant. Before the Richmond we stayed a week in the more upscale and more expensive hotel across the street, and although the service was friendly everywhere- we felt more comfortable and better served in Richmond. Hospitable is the best word to describe them, from the super nice gentlemen at the front desk to the guy who brings towels at the pool ,and the valet who tells you where you can eat good Cuban or buy the postcards. We felt warmed and welcomed by the staff.
It seems that in Richmond hotel, they have tons experiences as hoteliers. You can just sense how they manage every little thing on the go. They are not " trying too hard"- everything that should be in the manners is juts there.
The hotel is classic art deco,extremely charming - right on the beach and the (busy) Colins ave. The garden with the pool and (non-heated) jacuzzi is the most pleasant place to be at. I haven't felt that relaxed in the long time like my two afternoons by the Richmond's pool.
Charming execs to the beach right from the hotel's backyard- where you can purchase chairs and umbrellas from outside vendors ( Hotel will make sure you don't get charged more than certain, reasonable amount) Richmond provides beach towels.
The rooms are very basic and clean.
The only thing that didn't work for us- was the size of the room. We were there as the family of 3 ,with the 3 year old and the room was quite small for us. The hotel is just build that way- not much could be done about it.
Nevertheless if you are traveling as a couple or alone- I would recommend staying in Richmond.
They know their business, yet they are non-pretentious, you would feel good there.

Room Tip: higher floor rooms overlooking the pool/beach area are queter
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank danolear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichmondManager, Manager at Richmond Hotel, responded to this review, 9 November 2013
Dear guest,
Thank you very much for most excellent reviews. Please consider yourself part of the Richmond family, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
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English first
Clermont, Florida
Level Contributor
479 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed 31 October 2013

Staff and location were great....First night taken a shower the drain was clogged, light bulb burnt out (one of them) in the bathroom so a not so great start and too late to call maintenance. I did mention it to the front desk clerk the next morning and when I returned in the evening everything was in working order..... Rooms are small and no sitting chair in mine - just an old wooden desk chair.....Limited outlets in the room if you need to do business...

Overall, great location to the Beach, private pool area with a comfortable small bar and within walking distance of the Lincoln Mall area. Not a great place for the business traveler but perfect for the tourists.....

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank spbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichmondManager, Manager at Richmond Hotel, responded to this review, 9 November 2013
Dear guest,
Thank you for taking the time to post a review. Your comments are appreciated. I apologize for the inconveniences you experienced during your stay. I'm glad our engineering department was able to resolve the issues quickly, and efficiently. We hope to see you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

Was a great hotel in the right part of town at the right price. People were great. We stayed there before our honeymoon flight. Pasqualine at the front deck was fun and nice. Great Colada recommendation.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlottebobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichmondManager, Manager at Richmond Hotel, responded to this review, 18 October 2013
Dear guest,
Thank you for your great review. You always have a home away from home at the Richmond Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 October 2013

Me and my boyfriend stayed here mid June 2013 for 3 nights from London UK! Its on the busy Collins Avenue which is a perfect location for everything Miami South Beach has to offer!!! The front of the hotel leads onto Collins Av, 5 min walk to Lincoln Mall for all the shops and restaurants! And the back on the hotel leads onto there beautiful swimming pool and then a gate which is on the beach! white sands and a lovely path way going from one end of south beach to another.... me and my boyfriend woke up early one morning and ran a 6k along the beach on the walk way, it was lovely!!! the staff at this hotel was so so so lovely and helpful! Dennis at reception was such a gent and helped us with everything... including where to eat (he suggested NEXXT which was lovely) We drove from Orlando and the valet drivers parked out car for us for a reasonable fee, and brang the car back whenever we wanted it (which was never as everything was so close) our room was very modern but comfy.... very clean and the bed was comfy... Overall an amazing stay, would definately stay here again... so worth the money! infact would of paid more!!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank Jade M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichmondManager, Manager at Richmond Hotel, responded to this review, 12 October 2013
Dear guest,
Thank you for you very detailed review. We are happy you had such great experience at the Richmond. I realize your a little far away, but we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 October 2013

A very well located hotel on Collins Avenue with a very good pool area. The rooms are a good size and there are plenty of Art Deco touches.
Pasqueline on the front desk in particular was exemplarary.
One suggestion would be to advertise the game day shuttle service to Sun Life Stadium a little better

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Omb_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichmondManager, Manager at Richmond Hotel, responded to this review, 12 October 2013
Dear Guest,
Thank you for review. We are happy you had good experience during your stay. We hope to see you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 October 2013 via mobile

A friend and I decided on this hotel because of the good price and fantastic customer service on the phone. If you stay here call and talk to Dennis. He got us a room on the 5th floor and we had our own personal huge terrace. It was awesome to have a relaxing place to sit or on after a day on the beach or out shopping.

There a few things I need to inform people of. First, there is no wifi. Secondly, the rooms are not updated to a Ritz Carlton standard. They are a little outdated but, for the price it was better than expected. Lastly, it is not a party hotel. If you are looking for that this is not the hotel for you.

I loved this hotel and definitely would stay again. It's steps from the beach, great service, wonderful terrace and atmosphere, near tons of restaurants and shops and so relaxing which is what we needed.

Helpful?
3 Thank Bobbie G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RichmondManager, Manager at Richmond Hotel, responded to this review, 12 October 2013
Dear guest,
Thank you for great reviews. We definitely consider ourselves an oasis of tranquility, in the craziness that is South Beach. The Richmond family hopes to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 October 2013

Just got back from a weekend getaway and thanks to the Richmond it was a perfect stay! This hotel is in a great location and again its not like any other hotel in Miami Beach. Very unique! The staff is always warm and makes you feel welcome. Thank you Mr. Ismael at the front desk and the chef at the restaurant for always making us feel like we are home. We really enjoyed the pool, very relaxing, and a couple steps from the pool is the magnificent ocean ahhhh!, it couldn't be more perfect. You cant go wrong with this Hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RichmondManager, Manager at Richmond Hotel, responded to this review, 12 October 2013
Dear guest,
Thank you very much for great review. Please consider yourself part of the Richmond Family. We look forward to seeing you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Hotel

Property: Richmond Hotel
Address: 1757 Collins Ave, Miami Beach, FL 33139-2003
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#86 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Richmond Hotel 3.5*
Number of rooms: 92
Official Description (provided by the hotel):
Oceanfront in the heart of Miami Beach’s Art Deco District and South Beach’s finest location. Authentic deco restoration, directed by our owners and embraced by our hand-selected staff providing cordial hospitality. Features 100 Guestrooms: offering all-white bedding, down comforters, Art Deco decor and unique 1930’s-inspired alarm clock with safes, bathrobe and iron/ironing board. Services include: heated swimming pool, Verandah Dining Terrace, WiFi, satellite television and Valet parking, rooftop Terrace and Solarium, business center and Fitness Center. ... more   less 
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Also Known As:
Richmond Hotel Miami Beach, Florida
Richmond Miami Beach

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