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“A little long in the tooth....” 3 of 5 bubbles
Review of Shula's Hotel & Golf Club

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Shula's Hotel & Golf Club
Ranked #1 of 4 Hotels in Miami Lakes
Charlotte, NC, USA
Level Contributor
222 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“A little long in the tooth....”
3 of 5 bubbles Reviewed 29 November 2011

Good business hotel if you are not going to spend allot of time in your room. Pool facilities are minimal. Gym is fantastic. Golf course needs some investment. Room prices are very reasonable.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Carol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JFerbeyre, Manager at Shula's Hotel & Golf Club, responded to this review, 1 December 2011
CGM22 - Thank you for your recent review of Shula's Hotel & Golf Club and do appreciate you for sharing your experience. We are in the process of room renovations and expect to make some improvements in our pool area and golf course in 2012. We hope you have another opportunity in the near future to see some of the changes taking place here at Shula's.

Thank you again for sharing and we wish you safe travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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549 reviews from our community

Traveller rating
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    101
    54
    46
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
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English first
Apopka, FL
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 29 November 2011

Checked in and the internet was not working. Contacted the front desk and ended up with the IT department. Was told it should be fixed within the hour. Call back an hour later and connected with the IT department again. Made another case number. Was told at that time that they did not know when the internet would be back up. Internet was working in parts of the hotel. Called front desk again to switch to a room where the internet worked and was told they would check with the IT department and call back. Never received a call back. Called front desk back an hour later and was told that were no rooms available. The toilet in the room had to be flushed twice before items would leave the bowl area. In addition, woke up this morning with a burning odor in the room (2262). Turned off the A/C unit and burning odor left. Alarm clock could not be reset for proper operation. Left information with the front desk to give to the customer service manager and have not heard from the customer service manager. Checked out of the hotel and found another in the area. Scheduled to stay for three nights and only stayed for one.

Room Tip: The hotel asumes that they are twice as good as other hotels in the area. I was not impressed. Lousy...
See more room tips
  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Smokereader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JFerbeyre, Manager at Shula's Hotel & Golf Club, responded to this review, 1 December 2011
Smokereader - Our sincere apology for the troubles you encountered during your stay. Our current room renovation project caused an issue with our internet service and we regret not being able to provide you with that amenity. We also regret not being able to communicate this to you prior to you checking out and hope the other property you moved to was able to accommodate your needs.

Wishing you Safe Travels
.
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Travellers are raving about these Miami Lakes hotels

Sao Paulo, SP
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 November 2011

You have to try this COSY and QUIET hotel. You need a CAR to drive to the main places of interest in MIAMI.
The staff is very kindly. For sure I will recomend this hotel to everybody and friends.

  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maristren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JFerbeyre, Manager at Shula's Hotel & Golf Club, responded to this review, 1 December 2011
maristren - OLA to our friends from Brazil. Thank you for your recent review of Shula's. We were happy to hear you enjoyed your stay and appreciate you sharing this with the tripadvisor community.

Safe Travels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LaSalle Ontario
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 17 November 2011

Just came back from this Hotel on November 14th. Spent 2 nights there and attended a Dolphins Football Game. The Hotel itself is a little run down, but you can see they are making improvements. We stayed on the third floor which has balconies and 2 double beds with a fridge.These are the suites and the nice thing about them are that you can only access this floor if you have a room key for that floor.When you get on the elevator you must insert your room key into the room grid and it will automatically take you to the 3rd floor. Pretty Nice.
The one thing that we found confusing was the directions to our room. We were told to go out the front door and follow the road around to the back and park there. We followed the road to the back and we ended up on the same street that we came in on. We tried again and we ended up in another condominium project. We got back to the hotel again and asked a security guard and he gave us the same directions?? We gave it one more try and ended up in a parking lot still confused until we saw a couple of guys and asked if they knew were to go and they said we are here.Ask the hotel clerk to actually show you as we wasted a half an hour trying to find the parking lot. There are lots of condo's around there and many of the lots inter mingle so be careful when looking for the back lot.
Tried the steak house but not the 48 oz. steak( that is right they have a 48 oz. steak if you want). The food was great and with the third floor suite a free breakfast is included for each day you stay there.
If you are looking for something to do there,there is nothing in the form of entertainment except the T.V. in the sports bar. We walked to the main street and found a nice sports bar to watch T.V. and mingle with the locals.

Overall it was a good experience, the room was nice, the food was good and the service personnel were pleasant.We were pleased with the experience. Only thing was that after Sunday the place was pretty quite as all the fans of both clubs had left.

Room Tip: Ask for the suites on the 3rd floor
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank thunderbolt2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JFerbeyre, Manager at Shula's Hotel & Golf Club, responded to this review, 18 November 2011
thunderbolt2003 - We are proud to be a destination for football fans when visiting Miami for football games. Thank you for the kind words about our property and yes we are currently under guestroom renovations and are looking forward to our new look. We were sorry to hear you had some difficulty finding your room initially and do apologize. We are reviewing this with our front desk team to ensure directions given are clear to our guests.

Thank you again for taking the time to post your review.

Safe Travels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, Florida
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 11 November 2011

This was a nice hotel, not "above expectations". The employees were very nice and helpful. The restaurant was good but the wine was way over priced (yes, even for Miami Lakes). My glass had about 1" of wine in it - for $10.00. We waited about 15 minutes for someone to recognize us after we were seated - the place wasn't very busy. The burger was quite good. For the price of the hotel, I would most likely stay at the Holiday Inn next time. It was extremely difficult to know where the main entrance was. Also, I plugged the address into the GPS and ended up at the golf course with another hote.

  • Stayed November 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JFerbeyre, Manager at Shula's Hotel & Golf Club, responded to this review, 18 November 2011
John P - Thank you for your recent review of Shula's Hotel and Golf Club. We apologize for the issue with your GPS and are looking into how we can correct this. We have also reviewed the service issues you mentioned with our food and beverage team. We hope the remainder of your stay went well and look forward to your next visit.

Thank you again and safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 3 November 2011

Travelling on vacation with pregnant wife and daughter 3 years.

We where planning to stay at he Shulas our last night before flying back to Europe.
We did the booking as we have been here some years ago and we had great memories after a fantastic experience there.

As you might read right, we where planning to stay, but DID NOT.
And this is now for us a sensible thing to write and I hope not to be misunderstood:

A premier Hotel in Miami Lakes, FL with spacious guestrooms
That’s what it says on the homepage and our rating now would be: MOTEL ROOMS, small rooms

The booked room was not dirty but old, small and worn down, the fact that the cover sheet of the “large work desk” was peeling of did the rest. About the small dark bathroom we will not even start.

I like to make it clear that the staff there has been extremely friendly and understanding and they tried hard to offer us a suitable alternative room. But the available rooms where just not 4* rooms worth the charged 180$ incl tax.

We are sure if there would be some upgrading to the Hotel, especially bigger better rooms with a nice bathroom the Shulas would be a IT place again as they for sure have the staff there to provide the service.

At the end we got the offer to cancel our reservation and go over to the INDIGO Hotel.

And again; our main reason is the price vs product issue and not the service nor the dedicated staff we meet.

Room Tip: Go for the Junior Suites, even so they have only QUEENS bed and not King as they promote (the one wh...
See more room tips
  • Stayed November 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Popcornlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JFerbeyre, Manager at Shula's Hotel & Golf Club, responded to this review, 18 November 2011
Popcornlovers - Thank you for posting your recent review of Shula's Hotel and Golf Club. We are sorry to hear that your recent visit to our property was not equal to your last experience with us. We are currently renovating our rooms and addressing some of the issues you mentioned. We do appreciate your kinds words about our team and will be sure to share it with them.

Thank you again and safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
2 of 5 bubbles Reviewed 13 October 2011

10/11/11 - it was pouring rain. I nice kid "Geo" was drenched - the night manager "Jazmine"
was scolding him for wearing a rain coat. Simply because you cannot see the emblems. I could clearly see it because the front was kept open. Inhuman!!!! Very rude lady. Big fish always eat the little fish. After commenting to other people there. One customer who has been booked there for 24 days, said no one can stand her. Employees do not like working for her.

  • Stayed October 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shula's Hotel & Golf Club

Property: Shula's Hotel & Golf Club
Address: 6842 Main St, Miami Lakes, FL 33014-2051
Phone Number:
Region: United States > Florida > Miami Lakes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Miami Lakes
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Shula's Hotel & Golf Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Shula`s Hotel And Golf Club
Shulas Hotel Miami Lakes
Don Shula Hotel
Don Shulas Hotel Miami Lake

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