It is rare to find unprofessional and uncaring staff at what is usually a solid brand hotel. To arrive at check in, wait about 20 minutes while the front desk clerk makes cash payments to outside contractors, with other staff people walking by (going into the managers office) without coming to assist, is horrible service. In a rainstorm, after finally checking in (without any reference that I was standing there, the only person in the lobby for 20 minutes), given vague directions to the room, outside turn right building A. There were no indications, no explanation that I had to park by building B and walk through a common outside area (in the rain) to get to my room. The stairwells outside were inch high in water, no drainage, at night poorly lit. AVOID THIS PLACE. Rooms are noisy, you can hear people in the hall and next door at night.
- Official Description (provided by the hotel):
- Imagine a 100% smoke-free sophisticated boutique hotel, whose focus is delivering a unique guest experience. Quite deliberately the Hotel Indigo Miami Lakes Florida has been designed as an urban oasis for travelers who look to escape from the common hotel. We offer the convenience of a 24 hour fitness center, pool, Phi Restaurant and are located on a Don Shula s Golf Course and right next door to .the Original Don Shula SteakhouseLocated just minutes from Miami International Airport (MIA) and Opa-Locka Airport, Hotel Indigo Miami Lakes provides convenient access to Main Street Miami Lakes. Nearby attractions include: South Beach, Dolphin Stadium, Don Shula s Golf Course, Saw Grass Mills, the Theater District and Art Galleries. Whether you are here to relax in the Aveda Concept Spa at Shula s, or enjoy a round of Golf at Shula s famous golf course, the Hotel Indigo offers each guest a blend of modern contemporary living. Rooms include hardwood floors, granite counter tops and spa like showers. Curl up in our over-sized beds with plush bedding, duvets with covers, pillow shams and plenty of fluffy pillows. Stay connected with complimentary Internet access throughout the hotel or in our onsite business center.Relax and have a meal or a drink at the Phi Bar that serves cutting edge cuisine or just grab a latte. We proudly brew Starbucks coffee. ... more less
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