We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Loved it”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Howard Johnson Inn Tallahassee/Midway
Ranked #2 of 2 Hotels in Midway
Chattanooga, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Loved it”
Reviewed 16 May 2014

Have stayed at this Motel previously and had a very wonderful experience. Room was very clean and comfortable as well as affordable. Lana who was at front desk was extremely helpful and so very nice. They need more employees like her. She went out of her way to help us and made things so easy. They had a great continental Breakfast. I will definetly stay here again. Lana we will see you again hopefully.. P.D.T.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patsy930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

261 reviews from our community

Traveller rating
    94
    89
    46
    18
    14
See reviews for
114
59
21
46
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 May 2014

During a long trip to Florida, we arrived in the Savannah, Georgia area, only to find no hotel rooms available for the night. We contacted Hotelsrate.com requesting a hotel within a short distance from Savannah. The agency found a hotel close, and booked it for us. Within 5 minutes of the booking, we realized that there was a mistake-the hotel was on the other side of the state. The agency called the hotel within 10 minutes and cancelled the reservation. They said that they would need to talk to the hotel manager the next day to ensure there would be no charges from the hotel’s end, but they would not be charging us because it was immediately cancelled.
The next day, the agency called back and told me that “Shannon, the office manager” at Howard Johnson’s Midway/Tallahassee was not going to waive the charges. They told me I would need to contact her.
I immediately contacted her and she told me that the charges would stand because they held the room for me all night and that nobody had cancelled the reservation. I told her that “Joanna”, a hotel employee, had been contacted the evening before to cancel. She said that Joanna never told her anything about it. I challenged her on that point because Joanna is a hotel representative, and that Hotelsrate records all conversations and recorded the fact the room had been cancelled. She then told me that it didn’t matter because when she talked to Joanna, they had decided just to charge us because it was after 4:00-Shannon clearly lied to me about Joanna not talking to her. Then she told me there was nothing she could do because the charges had already gone through! Lie #2. (Huh?! Credit card charges can’t be reversed?!)
At this point, it was clear to me that she was an unprofessional, unethical management rep and asked for the hotel manager. In a snippy tone, she told me he was not in but forwarded me to his extension. I left a message for “Gary Patel” to return my call. After not hearing from him, I continued to call back and after 6 times over the past 4 weeks I have given up. He is never there and never returns calls. I now fully understand how Shannon’s unprofessional, dishonest behavior is tolerated-her boss obviously does not have a customer service focus either.
Especially disturbing is the fact that I just want to discuss this with someone who cares about the customer. I clearly recognize that there was a mistake making the reservation, but expect to at least have a rational discussion with someone who cares instead of an office manager with a harried, out-of-control tone in her voice. So, I called Howard Johnson Corporate. They filed a complaint and told me that “Gary” had 4 days to respond to the complaint. A week later, I had not heard anything back, so I called Corporate again. They then told me that since this is a franchise, there is nothing they could do. (Really? Why even have a corporate customer service department if there is nothing they can do?)
Stay away! This Howard Johnson’s is a disgrace to the hotel industry. The people who run this hotel are unprofessional and cannot be trusted. Shannon lied to me 3 times during the discussion and is clearly unfit to handle the position she is in. The franchise owner, Gary Patel, must be a serious liability to the Howard Johnson’s brand image. Failing to return calls to a customer shows a poor management habit, no customer service perspective, and a weak, introverted owner.
Read the other blogs and you will see a pattern of deceit and a poorly run operation. I especially noted the on-going customer service problems that have been acknowledged by the manager-it goes back years! Another example of a major customer service issue at this location. I am just thankful I never made it to the hotel!!!!

  • Stayed April 2014, travelled with family
    • Service
Helpful?
5 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2014

I meant to write this review much sooner but lots has happened since we returned from our trip. My husband and I found this motel by accident. We were tired and stopped driving earlier in the day than expected. A very nice lady greeted me at the front desk and allowed me to check out the room. (My husband has allergies so I check out all rooms before we stay anywhere.) The room was immaculately clean. There was new carpeting and bedding, and the room was so comfortable. There was a nice sized refrigerator, not one of the little ones you usually find in a motel/hotel. My husband and I also liked it that we could park our car right in front of our room, which is our preferred method, as it makes it so much easier for unloading and then re-loading the next day. The breakfast had nice food items to chose from, and the breakfast area was very clean. We will now use this as our hotel stop whenever we go on I10 West for heading out of FL and I10 East for heading back home several times a year. I highly recommend this Howard Johnson!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Therese H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Midway
0.9 mi away
Country Inn and Suites By Carlson Midway Florida
7.2 mi away
Red Roof Inn Tallahassee
Red Roof Inn Tallahassee
#21 of 58 in Tallahassee
3.5 of 5 bubbles 647 reviews
6.8 mi away
Best Western Plus Tallahassee North Hotel
Show Prices
Show Prices
Show Prices
4.1 mi away
Sleep Inn
Sleep Inn
#30 of 58 in Tallahassee
3.5 of 5 bubbles 158 reviews
6.6 mi away
Microtel Inn & Suites by Wyndham Tallahassee
12.3 mi away
Baymont Inn & Suites Tallahassee
Show Prices
Show Prices
Show Prices

Been to Howard Johnson Inn Tallahassee/Midway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Howard Johnson Inn Tallahassee/Midway

Property: Howard Johnson Inn Tallahassee/Midway
Address: 81 Commerce Blvd, I-10 and Hwy 90 W, exit 192, Midway, FL 32343-6601 (Formerly Howard Johnson Express Inn - Midway)
Phone Number:
Region: United States > Florida > Florida Panhandle > Midway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Midway
Price Range (Based on Average Rates): £
Hotel Class:3 star — Howard Johnson Inn Tallahassee/Midway 3*
Number of rooms: 49
Official Description (provided by the hotel):
The Howard Johnson of Tallahassee/Midway is located right off of I-10 & Hwy 90 W at exit 192. The Howard Johnson Tallahassee/Midway is located less than 10 miles (on Hwy 90W) from FSU, FAMU, T.C.C., Tallahassee Regional Airport and Downtown (Capital Building). Close to Florida Public Safety Institute / Joe Byrd Hunting Club Lake Talquin .. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travel Republic (UK), Traveltool, S.L.U. and HotelQuickly so you can book your Howard Johnson Inn Tallahassee/Midway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing