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“Don't trust these owners. They will charge you for stuff that never was wrong.”
Reviewed 24 July 2016
for a stay in April 2016
people found this review helpful
Said there was cigarette burns and don't even smoke. I was charged for it. We went and bought pots and pans. We cleaned everything with Clorox.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 Jul 2016
Hi Anthony, you weren't charged for cigarette burns, but rather to replace the comforter that was burnt from what looked like an iron (A photo was sent in with the claim). We make sure to inspect the furniture and supplies prior to your arrival and would never charge a guest for something that they did not do. In addition, the kitchen is supplied with pots, pans and other basic cooking and eating utensils/supplies; if you needed something more than that, you were more than welcomed to contact us during your stay which you never did. You were also more than welcome to dispute or negotiate the claim to replace the item which you once again, didn't do. I regret that you didn't address the issues that you had while you stayed at this location. We hope that your future travels are more pleasant..
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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