We are currently staying at this hotel due to a basketball tournament my son is playing in. Not my first choice but it's where the team is staying. This hotel seems to be out of everything! When we arrived at midnight after driving 15 hours the clerk said "oh I'm sorry but our hotel is oversold and we only have one of your rooms available but we booked you a room at the hotel across the street & it's a sister hotel, we will have your room available tomorrow" I said "how is it possible that you oversold the hotel? I made my reservations in October & booked an additional room the first week of November" and I know for a fact some of the parents were booking rooms in December. She said " sorry there is nothing I can do" then we get all checked in and while trying to make up the sofa bed we discover there are no pillows, we call the front desk & guess what, they don't have any extra pillows, then the next day we ask for an extra blanket & an extra pillow , sorry we don't have any extra blankets or pillows, but we can give you extra towels. At least the Hampton Inn leaves coffee out all day & doesn't put it all away at 9:30 AM! I'll know next year!
- Official Description (provided by the hotel):
- For an extended stay in Naples, FL, choose SpringHill Suites by Marriott Naples. Our Naples, FL hotel sits in an ideal location near Ave Marie University, North Collier Regional Park, and Marco Island. We offer convenient services and amenities for a business or leisure trip to Naples, FL including a free morning breakfast buffet and all-suite accommodations that include complimentary Wi-Fi. As a guest at SpringHill Suites by Marriott Naples, you can relax and unwind in your suite with ergonomic work station and signature Marriott bedding, as well as in our outdoor Swimming Pool and Lobby lounge. Should you need meeting rooms for corporate events, our hotel offers 2 venues that feature breakout rooms. ... more less
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- Also Known As:
- Springhill Suites Naples Hotel Naples
- SpringHill Suites By Marriott Naples Florida