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“Great place to relax and close enough to everything”

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The Cottages at Naples Bay Resort
Ranked #43 of 59 Hotels in Naples
Warsaw
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place to relax and close enough to everything”
Reviewed 21 July 2013

Just returned from a 9 night stay in a 3 bed cottage.

The accommodation was spacious, fully equipped and immaculately maintained. The pool area was very clean with quality furniture and fresh towels always available. Poolside service was also very good as was beverage and food quality.

The gym by the pool was also very well equipped and never too busy.

It's about a 15min walk to 5th Ave night life and a bit further to the beaches and 3rd street. A complimentary shuttle bus runs from the hotel which is advisable to book a few hours in advance. They'll also pick you up.

Overall we had a great time and would not hesitate to recommend.

Room Tip: Ask for a upper cottage overlooking pool & tennis
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Dparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynn K, Manager at The Cottages at Naples Bay Resort, responded to this review, 31 July 2013
Dear Dparky,

We are so glad you enjoyed your stay with us at the Cottages! As you mentioned, it is a short walk to 5th Ave, and transportation is available to the beaches. We also have complimentary beach chairs and umbrellas for your day at the beach! Hope to see you again soon.
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42 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Crowthorne, United Kingdom
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 June 2013

We've stayed at The Cottages three times over the last few years, each time renting directly from the same owner through VRBO, as we like to know exactly which accommodation we will get. The resort is kept immaculately, with good pool and gym facilities, and the condos are a good size and quality. We love having our own space, yet still enjoying hotel facilities. Naples Bay Resort is in a great location with 5th Avenue and the beach only a stone's throw away. We'll be back.

Room Tip: We suggest picking your individual condo from VRBO or similar site.
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  • Stayed April 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank KandC_Crowthorne_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durango, Colorado
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 May 2013

Our extended family spent a week at the Cottages at Naples Bay Resort in May, 2013. We rented two different 2 bedroom units and we used the VRBO (Vacation Rental By Owner) which allowed us to choose which units we wanted and rent directly from each owner. This was great because we had email and phone contact with each owner and could ask any questions we needed to. Plus, we were able to see inside pictures of the units on the website. I should add in here that pricing on the units is variable according to what the owner wants to charge although they all are within a few hundred dollers of one another. We rented G202 and E202. We landed in Ft. Myers late at night and made the 45 minute drive down to check in at the hotel. We were tired after a long day of travel and the hotel clerk did not give us our needed pool entry cards or pool towel cards, so needed to go back over the next day.

It is important to note that with each unit being individually owned, they are appointed and maintained differently. There are mostly 2 bedroom units but some are 3 bedroom units. It is a privacy gated area as well. There is assigned covered parking for each unit which is nice and plenty of guest parking. The Cottages is 2 story with elevators as well as the stairs for the second floor units.
Both the units we rented were very nice and spacious. The master bedroom and bath is exceptional with double sinks, jetted tub as well as a shower. The other bath is common tub/ shower/ sink arrangement.

The pool area is exceptional! The whole place is very well maintained and quiet. There are 3 pools and a hot tub. One of the pools is a "lazy river" which is really fun for the kids. The thing we found frustrating was having to use the card key to enter the pool area and the area to pick up towels and enter the fitness area. This seemed to be unnecessary since the resort is already a gated resort.

Each condo has its own stackable washer and dryer and we had no trouble fixing simple meals. These units are ideal when traveling with a larger family, but it is expected that you will take care of your own needs such as taking out trash and laundering towels if you run out and simply cleaning up after yourself unless you want to hire a maid from the hotel.

We had a marvelous time!

Room Tip: Deal with the individual owners if you can on the VRBO website.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Wonwithhim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldenburg, Germany
Level Contributor
154 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 May 2013

We stayes at a 2 bedroom suite at the cottage in May 2013. Travelling with a 15 month old little vacation homes can become a challenge. But this place has been perfect to our needs. The cottage offers you a tremendous privacy. Some of the suites are located at a busy road but bedrooms are always very quite.

We enjoyed the luxury of the resort. We received great value for money. The suite has a fully equiped kitchen with everything you need, mixer, micorwave, coffee maker (but bring your own coffee and filters), dishwasher etc. We missed nothing bzt were very surprised having beach chairs, parasol and a cooler available en suite.

The patio is equiped with a mosquito net soyou can enjoy sitting outside and reading. For our a little boy it was perfect as he had is own bedroom and we found everything very baby safe. Espeacially the pool at the club was great for him with a very flat-angled entrance and a speacial infant bathing area.

Allthough the cottage doesn't have complemantary daily cleany (only on requestat extra cost) we found it a very clean and convenient place where we would definitely go again even for a longer stay.

Room Tip: Make sure getting a suite on a quite side. There is a busy road passing building I.
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank jestra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at The Cottages at Naples Bay Resort, responded to this review, 14 May 2013
Dear Jestra,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all our guests. We are pleased that The Cottages offered a baby safe environment and that everyone enjoyed the family pool at The Club. We value our returning guests and look forward to your return visit.
Best Regards,
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Columbus, Ohio
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 April 2013

Let me start by saying, I am very picky and can be difficult to please. We just returned from a week stay at the cottages. We stayed in a 2-bedroom cottage. We traveled with several other families who also stayed in 2 bedroom cottages, and 1 family stayed in the hotel. We LOVED nearly everything about the resort; we highly recommend it and look forward to returning another time soon! When we first arrived and did not yet have our cottage, I was horrified at how over-crowded the pool area was (arrived Friday of Easter weekend). One of the amazing bar/pool service staff greeted me after sensing my near panic attack. She immediately sprung into Ritz-Carlton-type service mode and found us chairs, brought us towels and drinks! Turns out she saved our vacation because as I was looking for my phone to search out other accommodations, she settled my nerves by going above and beyond and turning a near bad experience into an amazing one. She took great care of us for the remainder of the week and we left th resort, considering her a friend! After checking into our cottage, I was floored by how nice, CLEAN and well appointed our accommodations were. Our cottage far exceeded our expectations. We had everything we could ever ask for in the unit and it was larger- had more sleeping options than we anticipated. Everything appeared brand new and was spotless clean! As far as the staff is concerned, we never once encoutered anyone who was less than amazing. The club reception employees, the cleaning staff, the club concierge, the pool wait staff, the valet...WOW! After spending a week there - the only negative comments I have is that a) I didn't love having to use towel cards to obtain and return towels and b) we didn't have a lot of hot water, which I am assuming may be specific to our unit and perhaps a problem easily fixed. Those are tiny negatives compared to every other experience and/or comment being overly positive. The pool area was no longer crowded ater Easter (I must admit that it would have been that way anywhere). Thankful for that initial great service, we were able to thoroughly enjoy the space, comfort, cleanliness of our cottage, the fun of the pool/lazy river, the excellent service, the beautiful workout area, the extra measures the staff takes to keep things clean, looking brand new, and feeling like a Ritz Carlton without the high cost! We highly recommend this resort to families- especially those travelling with friends! p.s. I am not sure if this is true, but I suspect the units may vary based on owner- so I hope the owner of the unit you get was as awesome as ours must be! It is not often to be blown away by a resort in this price point- this one absolutely exceeded the standard!! Hurry up and go!

Room Tip: Ask about the unit.. I have a feeling end units may be more spacious.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at The Cottages at Naples Bay Resort, responded to this review, 29 April 2013
Dear Emily B,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that you LOVED everything about the resort and loved staying in what we call Your Home Away From Home at the Cottages. We value our returning guests and look forward to your return.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 January 2013

I recently returned from a week at the naples bay resort (January 19-26th). I stayed in a 3 bedroom cottage with 6 adults and two children. We had an amazing vacation and loved our stay at the naples bay resort.

The concierge was amazing. She talked to me a couple of times before arriving and took care of arranging an airport shuttle (at our expense of course) and helped with finding a "rental" service to get some children's supplies while we were there. She also booked a boat tour for us while we were there and provided a great coupon to use.

The check in process was not great. We arrived before check in time but were told we could use the facilities until our room was ready. The people at the front desk were not welcoming and the women we dealt with was actually quite rude (the valet had suggested we check if our room was ready, just in case before emptying our items out of the airport shuttle and the women rudely said your room will be ready at 4pm- because that is check in time!). There was no explanation of what was included in our stay, where things were or any brochures. If not for every other wonderful staff (the staff at the clubhouse were beyond amazing and the pool staff and the poolside restaurant staff were also so helpful and friendly) we would have missed out on some great ammenities.

The grounds are beautiful and very well maintained. The pools were clean and warm with lots of seating. When we were there we went to the pool early every morning and most days were the only ones there for the first couple of hours. It is a nice touch to have water coolers and cups out by the pools and they also had a tote of noodles and kids toys for the pool. You could easily spend a week without leaving the resort. The food at the poolside restaurant was delicious but pricy. The Bonefish Grill was also excellent food but more reasonably priced. We did not try the brunch or the other restaurant. The gym was very clean but busy and so hot!! We didn't get around to playing tennis but the courts looked nice and were busy most days.

The room was beautiful, with a couple of exceptions. The floors were very dirty. I didn't mind the excessive carpets stains but did mind the fact that after walking bare foot for a hour in the room our feet were black. We all went out and purchased slippers. These carpets need cleaned and it was questionable if the tiles had been cleaned before our arrival. The furniture and carpets definately look warn and could use an updating. Otherwise the cottage was very clean and a comfortable size for us. It was very quiet and you could peacefully sit out on the balcony.

There were a couple of things that would have been good to know before arriving. Although it is a fully stocked kitchen, enough pots and pans and dishes they do not supply some basic necessities. Not one dish cloth to wash or dry the dishes. They do supply "starter kits" of detergent, which is a single dishwasher load and a single laundry load. So we did have to buy more of these items, as well as more toilet paper and paper towels. There was just enough towels (which was fine, since we could do our own laundry) but it would have been nice to see a couple of extra and a couple of extra blankets or pillows and some cleaning supplies. It is very obvious they are trying to push people to get the extra cleaning services, which seemed very pricy for what they included.

The resort is within walking distance to many things. The olive garden and i-hop are just across the street. There is an excellent mini golfing place just across the road and a couple of minute walk. It would be a longer but do-able walk to publix. 5th Avenue is a must see and only took about 15 min to walk to. The beach isn't much further but quicker to bike or use the resorts shuttle (which we didn't use because they didn't explain the service to us very well and seems more accessable at the hotel). There is an amazing park downtown for the kids but even the playground at the resort was fun for my kids! Next time I would do more exploring downtown. Tin city is just across the water but was pretty disappointing. We did a boat tour (the naples princess) it was a lot of fun but next time would probably opt for a cheaper tour, since we only went up the bay and back...but saw lots of dolphins! The surrounding neighbourhoods were nice and you could walk without feeling unsafe. The highway is noisy to walk down but there is ample sidewalk room but lots of bikers using them (but most were very curtious to walkers).

I would definately return but given the cost I was disappointed in the condition of the cottage. I would definately recommend the naples bay resort to others.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 892Sarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at The Cottages at Naples Bay Resort, responded to this review, 30 January 2013
Dear 892Sarah
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. I will make sure to pass along to Marilyn (our Concierge) that she provided you with exceptional service before and during your stay with us.

Thank you for enjoying taking the time to walk our property and enjoy our lovely grounds and setting. We are pleased that the adults and the kids enjoyed the pools, amenities by the pool along with toys for the kids.

We appreciate your comments regarding the unit you stayed in. Our Executive Housekeeping has done a walk through and the areas you mentioned have been cleaned to perfection.

Should your travels bring you back to Naples, FL, we look forward to seeing you again.

Best Regards,
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Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 January 2013 via mobile

A nice and friendly place in Naples for families. Cool pool, nice location and helpful staff... I especially liked the multiple pools, drinks and food by the poolside and the big workout rooms...

The place is a bit pricey but in Naples - you don't want cheap

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ackk5609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at The Cottages at Naples Bay Resort, responded to this review, 22 January 2013
Dear Ackk5609
Thank you for taking the time to share your feedback regarding your recent stay at the Naples Bay Resort Cottages. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are delighted that you enjoy our multiple pools, drinks and poolside food and long with the workout amenities. We look forward to your return visit.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Cottages at Naples Bay Resort

Property: The Cottages at Naples Bay Resort
Address: 1800 Tamiami Trl E, Naples, FL 34112-4604
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Swimming Pool Wheelchair access
Hotel Style:
#30 Family Hotel in Naples
Number of rooms: 324
Also Known As:
The Cottages At Naples Bay Hotel Naples
The Cottages At Naples Bay Resort Florida

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