Taken this cruise attraction on several occasions and was always well pleased. However, this time the experience was not good because the narration was limited to only several minutes (previously, the narration was for most of the cruise and was highly informative; this time music was played most of the time); the crew was surly (previously, the crew members were very friendly), and the company allowed cigar smoking, which was just awful as the man smoking had the biggest, nastyest-smelling cigar possible. This was also bad because children had to breath in the cigar smoke. Had much nicer cruises previously, but not this time. The company should make sure that cigar smoking is not allowed and that more narration is provided.
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