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“Wonderful Experience-Great Staff!”

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Doubletree Suites by Hilton Naples
Ranked #1 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Long Branch, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Wonderful Experience-Great Staff!”
Reviewed 6 January 2013

We recently stayed in mid December after a birthday cruise for my husband. When we arrived we were warmly greeted by Robbin Jill and friendly staff....aka "The Dream Team".
In honor of my husband's birthday we were the "guests of the day" and felt royally treated during our 3 night stay!
Our suite, over looking the pool, was very spacious and clean. The hotel's location is close to the beaches, shopping and great restaurants.
Already planning out next trip back in the spring...can't wait!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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Helpful?
11 Thank Marylou K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeFOMngr, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review, 7 January 2013
We are so happy that RobinJill and our "Dream Team" made your stay so memorable. We appreciate your kind words and will make certain to share your comments with the entire Team. We hope that if your travels bring you back to the Naples area, you will allow us to be your "home away from home." Cheers and Happy New Year!
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1,848 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (267)
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English first
New York City, New York
Level Contributor
1,096 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 558 helpful votes
Reviewed 4 January 2013

My wife's family lives in Naples, and when we come down for Christmas week to visit, we stay at the Doubletree. Since my wife is a Diamond member, if we are lucky, as we were for this Christmas, we get to stay in the riverview suite (there are 6 of them, so if we get one, to use my wife's parlance, we are at least the sixth most important person at the hotel, lol).

The suite is lovely: a living room with a kitchenette, a nice livingroom, and a separate bedroom and bathroom with entrances both to the bedroom and the livingroom. Then there is the nice balcony with lovely chairs and a little table. Charming and just right.

The breakfast downstairs just beyond the lobby is very nice. They make eggs on demand and will do just about anything else within their power to make you happy. If you find yourself in Naples, I suggest that you stay at the Doubletree. If you're really lucky, you'll see the bald eagle that nests across the water flying around.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
7 Thank Charming_Karl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 5 January 2013
We are so happy that you shared your holiday season with us and enjoyed your riverview suite! These spacious suites are a favorite of so many of our guests. We appreciate, as a valued HHonors Diamond member, that you chose our hotel and are glad to hear that you enjoyed the service of our award-winning staff. We are delighted that you were able to catch the eagle! He only shows up for our very important guests (or at lease our six most important, LOL). Thank you and we look forward to welcoming you back soon!
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Grand Prairie, Texas, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 January 2013

Clean and spacious suites. Quiet bedrooms. Excellent and friendly staff. Really enjoyed our stay here. Food was very good and menu was right on par with the area. Close to everything, including the mall and beaches. And, you have to love unlimited warm chocolate chip cookies.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Dean A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 5 January 2013
Thank you for making us your Hilton property of choice in the Naples area! We appreciate your great comments and your business and look forward to your next visit.
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Dublin, Ireland
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 January 2013

We stayed here for three days in mid December and can honestly say that I couldn't find fault. The whole experience was superb from start to finish. The welcome was warm (just like the chocolate chip cookies) the accommodation was spacious and pristine. There was also complimentary coffee in the lobby, which was great . There is a wonderful state park & beach very close by and we were able to avail of the , again complimentary, beach chairs & umbrella. The pool area was lovely with plenty of towels and even magazines for the guests. It was a little further from Naples than we had thought but there was plenty to do in the immediate area if you didn't want to go into Naples at night. All in all a great experience and I would highly recommend this as a place to stay.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
9 Thank Millie086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 5 January 2013
Wow! Thank you so much for the great review! We truly believe it is the little things that mean everything and are so happy that those added up to a great stay for you. We hope the next time your travels bring you to the Paradise Coast we will have the opportunity to host you again.
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Curitiba
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 January 2013

This hotel is located in a busy street but, despite that, you'll find that is a quiet and nice hotel. The staff is very polite and worm, they will try to make you feel the VIP guest, and that welcoming cookie is delicious.

The hotel location is quite good if you are going to know the city, the hotel is almost 5-10min to every place that worth a visit. There is a restaurant in the hotel but we didn't order anything from there. In the hotel street you can easily find restaurants and drugstores, just 2-5 min from you.

I did enjoy a good and resting night of sleep and i believe you will too, because of the good mattress and the noisy isolation of the room. And that is always good to start a nice day in this beautiful city.

The checking was nice and easy, so as the checkout. The staff was always friendly and with a smile, this hotel definitely worth a coming back.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
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Helpful?
8 Thank RMacari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 5 January 2013
We are delighted to that you found your stay with us to be restful and relaxing and truly appreciate your kind words. We do strive to make every guest feel special - because they are! We look forward to delivering you that delicious "welcome back" cookie soon!
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South Portland, Maine
Level Contributor
466 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
Reviewed 29 December 2012

This is a Doubletree not a 5 star hotel like those directly on the beach so I can not give it 5 stars, however it is an excellent choice in this category of chain hotels. The staff in this hotel is superb - very friendly and helpful. The breakfast is one of the better buffet style breakfasts I have encountered. The rooms are adequately maintained. The pool area is very nice and it is not far from the public beaches.

  • Stayed December 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Rhonda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 5 January 2013
Thank you for taking the time to share your feedback about your stay on Trip Advisor. We are happy to hear that you enjoyed your stay and hope that you found the service to been 5 star! Our team prides itself on delivering our guests a superior level of service and appreciate your comments. We look forward to welcoming you back soon!
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Yardley, Pennsylvania
Level Contributor
144 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 December 2012

Two room suite with pool view in Naples, this place can't be beat. Great staff -- so friendly! Breakfast was perfect, you can decide between a cold one or a hot one. Both have plenty of choices. Hot tub and pool were delightful at end of day. Suite is huge with a pull out sofa. Beds were comfy with lots of pillows. Coffee maker in room. Very clean. cookies on check in were yummy. A Twenty minute drive to downtown Naples which has plenty of parking. Plenty of choices for eating near hotel. This place was perfect!

Room Tip: Get a pool view!
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  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jkuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeFOMngr, Front Office Manager at Doubletree Suites by Hilton Naples, responded to this review, 30 December 2012
Thank you for sharing your experience! It sounds like we met, if not exceeded your expectations. We are happy you were pleased with the variety of breakfast options and were able to enjoy our hot tub and pool. If your travels should bring you back to the Paradise Coast, rest assured that we will have a warm cookie waiting for you! Have a very Happy New Year!
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Additional Information about Doubletree Suites by Hilton Naples

Property: Doubletree Suites by Hilton Naples
Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
#2 Business Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples
Doubletree Suites By Hilton Naples Florida

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