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DoubleTree Suites by Hilton Naples
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Reviews (2,079)
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1,551
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All reviewswarm cookiesdouble treefront deskchocolate chip cookiesgreat hotelwet barbonita springsliving areabreakfast buffethousekeeping staffbeach chairstamiami trailthe entire staffbusiness centervanderbilt beachwould highly recommend this hotelwonderful stay
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Reviewed 2 February 2014

If you want a hotel to pamper you this is it! From the minute you walk in they are fabulous. As a gold member they upgraded the room. It was beautiful! The bed is very comfortable. Nice big screen TV. The bathroom was spotless.
They have apples available at all times. Of course the warm cookies are available. Nice coffee and tea bar with honey. Very nice.
The breakfast is delicious with fabulous service. Fresh made pancakes and French Toast.
You will not be disappointed.
Nice pool as well. Plenty of parking.
This hotel is not by a beach, but a fairly close drive. This property is right on Hwy 41. Right in the middle of everything. Not a great distance to any attraction. Lots of malls up and down the highway. An easy drive from here. Lots of restaurants within driving distance. You can park at the beach for around $6. I went to vanderbilt beach which I was very happy with. Not far from the hotel. Hwy 41 South to Vanderbilt road.
Not terribly far from Fifth Ave either. Great place to eat, shop and walk around. Take in the beautiful homes or walk to the beach.

Overall great place!!!!

Room Tip: Third floor. Corner room by elevator is very quiet and nice. This room does overlook a parking lot, but still a nice room. QUIET!!
  • Stayed: January 2014, travelled as a couple
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Thank Dewey4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeConcierge, Guest Relations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded 3 February 2014

Thank you for the outstanding review. We are delighted to be such a memorable part of your hoiday. Our entire DoubleTree Naples "Dream Team" take pride in each and every facet of our guest's experiencet. There isn’t a detailed that goes unnoticed with our staff. We are so glad you enjoyed our little piece of "paradise".

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

The location is convenient to all Naples attractions without being in a congested area. It is a short drive to downtown Naples and Bonita Springs. We were very warmly greeted by Hope, the concierge, who gave us suggestions for dining nearby. All of the staff were very friendly whenever we encountered them. The room was well appointed, but better lighting in the bedroom would be helpful, as would a make-up mirror in the bathroom. Rooms that overlook the pool are quieter. The breakfast buffet was good quality and included cut-up fresh melons and strawberries as well as eggs, bacon, oatmeal and cold cereals. We would stay here again.

Room Tip: Rooms facing the pool side are quieter
  • Stayed: January 2014, travelled as a couple
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1  Thank phillyvoyagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeConcierge, Guest Relations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded 3 February 2014

We are delighted that Hope was able to provide you with ideas for great experiences in our piece of Paradise and that our DoubleTree "Dream Team" members made you feel at home. Please know that we appreciate you taking the time to make suggestions on how we can improve our guest's experience. While there is no quick fix for this challenge, our team is working diligently to come up with the best solution. We truly appreciate your business and will continue to strive to provide our guests with the highest level of accommodations and service.

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Reviewed 1 February 2014

We relocated here after a very bad experience at the Homewood suites in Bonita Springs. The hotel found us a brilliant suite at very short notice - many thanks to Hope for all the help. The staff were extremely helpful, friendly and accommodating. The suite , and indeed the whole hotel was spotless and the service was excellent. Although this hotel is located on the trail it is set back from the road and is very quiet. We strongly recommend this hotel to anyone staying in the area.

  • Stayed: January 2014, travelled as a couple
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2  Thank WizardBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeConcierge, Guest Relations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded 3 February 2014

Thank you for giving us the opportunity to "WOW" you after you relocated to our hotel. There is always "Hope" at the DoubleTree! We are delighted that she made your stay with us most memorable. We look forward to welcoming you back to our little piece of Paradise when your travels take you back to Southwest Florida. Of course, there will be Hope and a warm DoubleTree cookie waiting for you!

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Reviewed 31 January 2014

Last year we won a trip to Fort Myers which included 3 nights at Doubletree Suites by Hilton Naples. In the end we stayed here from Jan 16, 2014 to Jan 21, 2014. Thanks a lot to the Doubletree Team for this wonderful stay! Everyone there was very friendly, above all the amazing Guest Service Ambassador Joanne :-) The whole day you will get warm fresh cookies (yummy!) at the front desk as well as free coffee and tea at Café Portofino which also offers daily breakfast (thanks to Adrian), lunch and dinner. Furthermore, you will get complimentary beach chairs and towels at the front desk to enjoy the Vanderbilt Beach or other beaches from Gordon Pass on the south to Seagate Drive on the North.

The hotel is well located near the major highways I-75, 41 and Tamiami Trail. Just a few minutes away there are plenty of markets and stores like the Whaterside Shops, different malls and supermarkets. When you get there you have to see Third Street South - Naples Downtown with fine apparel shops, gift boutiques, restaurants and art galleries and also Fifth Avenue South with its historic and modern architecture. Also to be recommended is the Corkscrew Swamp Sanctuary at 375 Sanctuary Road West, Naples to enjoy wildlife viewing.

We've been to a lot of comparable hotels in different countries but this is definitely the best for service! The rooms are very clean and have everything you need. More importantly, we were pleasantly surprised about the daily room service. One day we got two new water bottles, the other day we got popcorn and so on. The only criticism I have is that the hotel had the disadvantage of being badly soundproofed, so that we could here other guests and their tv.

All in all it was a perfect stay at Doubletree Suites by Hilton Naples and we will definitely come back!!

  • Stayed: January 2014, travelled as a couple
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3  Thank VickyLouise221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeConcierge, Guest Relations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded 3 February 2014

WOW!!! Thank you for taking the time to write such a thoughtful review. We take so much pride in the quality of service and amenities we provide to all of our valued guests. Our philosophy, "The little things mean everything" inspire us daily to provide our guests with the experience you enjoyed.

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Reviewed 29 January 2014

This is my second stay here. The people at the front desk are so warm and friendly. Hope is the best front desk person i have ever met. She is helpful and has great suggestions regarding restaurants. She even remembered me from my stay a year prior. THe rooms are spacious and clean and have all amenities. The only thing lacking is a magnifiying mirror in bathroom.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Tennismaven56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree D, Operations Manager at DoubleTree Suites by Hilton Naples, responded to this reviewResponded 2 February 2014

Thank you very much for your review! Thank you also for coming back to our hotel. You are right; Hope is an excellent hospitality ambassador! We are very proud of all our Front Desk team members for making our guests stay so memorable.
Thank you for your comments about our rooms. Your opinion is very important to us.
We hope to see you on your next trip to Naples.

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