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Doubletree Suites by Hilton Naples
Ranked #1 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Reviewed 9 August 2014

We needed a place to stay for one night, in between trips from Ft Myers Beach to Miami. This hotel was clean & had very friendly, efficient staff.. And free fresh baked cookies!! The suites are the perfect size for a family of 4, only downside was no microwave.
Close to a wide range of food & entertainment.

  • Stayed: August 2014, travelled with family
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1  Thank 2blessed4stress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asha B, Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 11 August 2014

Thank you for your comments - we are delighted you discovered us! We always want to ensure your stay is as comfortable as can be, so we do have a microwave available for use next to our coffee station in the hotel restaurant. Microwaves are also available upon request so be sure to ask our front desk to arrange one for you on your next visit! We hope to have the pleasure of welcoming you back soon. Your warm cookie will be waiting!

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907 - 913 of 2,019 reviews

Reviewed 7 August 2014

We stayed as a couple in the Capri Suite with the whirlpool tub. The room is great, with a kitchenette and a reridgerator, 2 flat screen TV's and a dining room table. The best part however was the gigantic marble bathroom with plenty of towels and everything you could possibly need. This room doesn't have a river view, but if comfort is your goal you can't beat it. Robinjill at the front desk was amazing and gave us information on absolutely everything in the area. They even let us in the room early. We will be back!

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
2  Thank MartinFortLauderdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KingWill, Director of Sales at Doubletree Suites by Hilton Naples, responded to this reviewResponded 11 August 2014

Dear MartinFortLauderdale
Thank you for taking the time to review our hotel. I'm delighted to hear you enjoyed the Capri Suite; it is one of the largest suites we have and it does not disappoint. We appreciate your kind word about Robin Jill, she has a wealth of knowledge on the area and will always ensure you have a memorable time while exploring. We look forward to welcoming you back to Naples the Capri Suite awaits you.

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Reviewed 7 August 2014

We stayed at Doubletree Naples, and our experience was amazing. The concierge had a bunch of special treats for us including: Sparkling wine, strawberries and a pretty awesome room. We had a fantastic time and were able to relax, the room was really clean and we had chocolates on our beds. Additionally, the site is very complete it had a pool and restaurant that met all our needs for the weekend. Overall treatment of the staff was fantastic and the personal communication was outstanding. Will Continue to look for this high level of performance from other Hilton's facilities.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank W3346VQdavids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree D, Operations Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 11 August 2014

Wow! This is what we call a “Dream Team Anniversary Celebration” and we truly appreciate that you enjoyed all the sweet treats, act of kindness and comforts we provided for your special day!
From concierge to the rest of the staff we thank you for choosing us and allowing us to prepare a Naples weekend getaway full of surprises for you.
We hope you come back to our hotel in the future and love seeing your comment about returning to Hilton facilities looking for a high level performance!

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Reviewed 7 August 2014

We were so impressed by this hotel..The staff was so friendly & helpful..The rooms were clean & roomy ..We will definitely go back ..Every staff person was willing to help in any way ..The pool was clean & sparkles..

  • Stayed: August 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank Duffy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherA542, Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 11 August 2014

Thank you for taking the time to provide feedback on your guest experience with us. Our team is the best in the industry. From check in too check out we all work together to make sure we beat expectations and provide you with the best possible experience. We are delighted you will be coming back and of course will have warm cookies awaiting!

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Reviewed 6 August 2014 via mobile

Great service from minute we checked in. Love being Hilton hh I don't go in here a lot but service from Seth so exceptional had to wrote this. Staff is so important in hospitality. Kudos to management having Seth here

Stayed: August 2014, travelled on business
1  Thank Adrienne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desiree D, Operations Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 11 August 2014

Thank you very much for writing this review about your stay and the service you received at our Café Portofino.
We appreciate you loyalty as a HHonor member and are very happy to know that our bartender Seth’s excellence inspired you to write on Tripadvisor. You are right; staff is key part of hospitality! We are proud of Seth and appreciate his intention to create more happy and repeat guests!
Looking forward to seeing you again.

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Reviewed 6 August 2014

From the moment my wife and I were greeted by Hope and RobinJill upon our arrival August 1st, until we checked out on August 3rd our stay in the Doubletree Suites, Naples could not have been better.

As a Hilton Gold, we were graciously upgraded to a River View Suite which was outstanding in location, roominess, cleanliness, and furnishings with everything in working order and well supplied; overall an extremely comfortable and inviting room.

The hotel itself could be the flagship for the Doubletree Brand and deserves the numerous Hilton awards it has received. Sure, the location in North Naples is great, but what makes this hotel really special is that from the parking area, to the lobby, hallways, exercise room, pool area, restaurant, the manicured grounds, and the individual suites, everything is spotless and well maintained with an obvious sense of care and pride by the entire staff. Add the convenience of a restaurant with great food and service (Portofino), plus a fine Asian Restaurant attached to the hotel and what more could one ask for.

And what a staff---everyone we came in contact with throughout our stay, greeted us with a genuinely warm smile and made us feel like we were the most important guests staying there. RobinJill, and Hope took the time to make sure everything was as good as it could be. Michael and Lori who took care of us the Portofino Restaurant, Marise from Housekeeping who serviced our room and everyone at the front desk stand out as examples of the entire fantastic staff.

If you plan a stay in Naples, this is the one place to go; you will not be disappointed. The Doubletree deserves the number 1 rating for Naples Hotels and they do everything they can to keep it. We plan on returning as soon as we can.

Room Tip: Corner rooms are bright, roomy and quiet. The grounds surrounding the pool are resort quality so an...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
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1  Thank Notanewbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeatherA542, Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 11 August 2014

There is nothing we love more than to hear such raving reviews of a guest experience that "couldn't have gotten any better". It is our #1 priority to take that extra step so your experience not only meets expectations but beats them!! Our staff is a key to our success. Every team member does take pride in their hospitality and the appearance of this property. This is why your experience was unique from any other hotel. We are the place where the little things mean everything.

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Reviewed 6 August 2014

Wonderful Hotel. Great prices and beautiful facility. Early check in was a big surprise as it allowed us to spend the day at Barefoot beach and talk to some of the REALLY NICE residents! Really hated to leave Doubletree. No other hotel on our trip compared to this. My young teens travelling with me now know the value of great service and a top-notch facility!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubleTreeConcierge, Guest Relations Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 7 August 2014

Thank you for commenting that our hotel was your favorite during your trip. We were delighted to host such "beautiful guests" and are happy to know that your entire family enjoyed our staff's hospitality and our beautifull beaches. Looking forward to seeing you all again when your travels take you back to our little piece of paradise. Of course, we will have warm cookies waiting for you upon your return!

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Additional Information about Doubletree Suites by Hilton Naples

Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Naples
#2 Business Hotel in Naples
#2 Romantic Hotel in Naples
Price Range: £101 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples
Doubletree Suites By Hilton Naples Florida

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