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“Fantastic from beginning to end”

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Doubletree Suites by Hilton Naples
Ranked #1 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Reviewed 25 August 2009

After reading trip advisor we decided to book the doubletree and we were not dissapointed. What brilliant value this hotel is, rooms are perfect and spotless. Attitude from hotel staff is very customer focussed and they make an extra effort obviously motivated to do so by the hotel management. Facilities were outstanding, great room features and the pool was great to relax in in the evenings.

We have stayed in many hotels around the world but it will take something special to beat the value we have experienced at theDoubletree in Naples. We will tell people to stay here! truly brilliant.

  • Stayed: August 2009, travelled with family
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1  Thank UkDinoDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeNaplesGM, General Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 8 September 2009

Thank you for choosing the Doubletree Guest Suites Naples and for your positive comments. Our team is dedicated to offering our guests with the highest level of service and accommodations at the best value. We appreciate you encouraging your friends, family and Trip Advisor members to visit and look forward to showing them just how affordable paradise can be!

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1,725 - 1,731 of 2,003 reviews

Reviewed 23 August 2009

We were looking forward to our 4-night stay at the Doubletree in Naples, and weren't disappointed. Factor in the lower August rates and we had a great stay for the money. The staff is some of the best people we've encountered in our travels. They go out of their way for everything, top notch.

My first piece of advice is spend a little extra and get one of the wrap around suites overlooking the river. Our suite was fantastic. The wrap around balcony was huge with 6 chairs and 2 tables. So big that you could have a small party out there. We were also impressed at the size of the bathroom. I like that there are two entrances into the bathroom. The suite had two newer LG HD TV's, but no HD channels. The king bed was comfortable and every night was quiet. Did I mention clean? The cleaning staff kept us fully stocked with everything.

There are quite a few perks with staying here:
-Nice coffee bar that's complimentary any time of the day in the lobby
-For the room, very tasty Wolfgang Puck single coffee servings
-Free internet
-In room refrigerator
-Parking that's close to the front door
-Nice pool area
-Very efficient small fitness center. The two EFX machines and two treadmills were brand new, each with their own TV monitor. Assorted dumbbells and medicine balls.
-Superb chocolate chip cookies every day of our stay
-Beach access is a short ride (Wiggins Park and Vanderbilt Beach both close)

The whole facility is very well maintained. When we were there the building was getting pressure washed. The curbs around the parking lot were getting painted. Sometimes things like this go unnoticed.

We had the buffet breakfast during one of our mornings for $9.95 a person. Very filling as they have many choices including eggs anyway you want them. The other mornings we just had cereal in the room. Bought a box at the store, kept milk in the fridge and borrowed a bowl from downstairs. There is a restaurant in the hotel, but there are only serving the breakfast buffet during the summer. However, the bar is open throughout the day. Another restaurant, Charlie Chiang's is connected to the hotel.

I put two things in their suggestion box. First, HD channels would be nice on those LG TV's. I'm sure they are working on it, I never did ask. Probably because we were having too much fun. Second, it would have been convenient to have some type of complimentary continental breakfast for those looking for something quick and light. Again, these are more suggestions, rather than complaints.

Overall, great experience, highly recommend!

  • Stayed: August 2009, travelled as a couple
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3  Thank relayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeNaplesGM, General Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 8 September 2009

Hello from sunny Naples! We are so happy to hear that we met (and exceeded) your expectations. Our team strives to provide each and every guest with a memorable experience and outstanding service. We truly appreciate you taking the time to provide us with your feedback. I'm also happy to report an enhanced in-room channel package is in the works, including a variety of HD channels to properly showcase our new 37" HDTVs!

Thanks again and we look forward to the opportunity to welcome you back soon!

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Reviewed 23 August 2009

We stayed at the Doubletree Guest Suites in Naples for one night and had a good stay. Our check-in was quick and easy. We received our cookies at check-in, and were given two bottles of water and breakfast vouchers as a result of my frequent stay status. All of the front desk and maintenance staff we interacted with were very friendly and professional. The suite was clean and the furnishings were all in good working order. The bathroom, which was quite a bit nicer than most hotel bathrooms, opened into both the sitting room and the bedroom. There was also a door that separated the sitting room from the bedroom. The sitting room had a sofa bed, chair, table with three chairs, refrigerator, and microwave. The bedroom had two beds and a desk. The exercise room was typical size for a hotel, but very nicely finished, having 2 treadmills and two ellipticals, as well as some weights. Wireless access was free and worked pretty well. We had no problems with noise. Breakfast was good, with cooked to order eggs, and a buffet of other items. As we were leaving the hotel, the front desk staff offered our children a couple of cookies for the road, which was a very nice touch. We were very happy with Doubletree and would definitely stay there again.

  • Stayed: August 2009, travelled with family
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Thank usroadman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeNaplesGM, General Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 8 September 2009

Thank you for taking the time to share your experience! We are delighted to hear that you enjoyed your stay and look forward to welcoming you back.

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Reviewed 19 August 2009

The hotel is in a very nice setting, next to a nature preserve. The pool is in a very relaxing setting. Our room was spacious and had balcony overlooking the pool, which was worth the upgrade. The staff were all very friendly and helpful. We rented a car and drove to the beach (a state park) which was five minutes away . Many restaurants nearby, but eat breakfast at the hotel it was reasonable and good. We will definitely come back again.

  • Stayed: August 2009, travelled as a couple
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Thank gg1walt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 20 August 2009

Thank you for selecting the Doubletree Naples. We are so pleased to hear that you enjoyed your stay. Thank you for the positive comments. We hope to see you again soon.

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Reviewed 18 August 2009

This hotel was not only a great value, it has a great location, there are many grocery stores, restaurant, gas stations, auto shops etc within 1 mile!!!!

THE BEST CHOCOLATE CHIP COOKIES ARE GIVEN TO YOU WHEN EVER YOU PASS BY THE FRONT DESK! THEY ARE AMAZING!!!!!!!!!!!!!!!!!!!

The best asset is the hotel staff. If you get to meet Robin at the front desk, you will enjoy your stay 10 times more. Not only is everyone very resourceful, but more importantly they are very helpful. They are interested and dedicated in making your stay all the more pleasurable.

The rooms were VERY VERY CLEAN and very spacious. The beds are amazing. Very comfortable and plenty of blankets and pillows. We loved it!!

I definitely recommend this hotel to anyone who wants to spend some time in naples.

  • Stayed: August 2009, travelled as a couple
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Thank lilbee1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 20 August 2009

Hello from the Doubletree Naples! All feedback is absolutely invaluable to us, so thank you for taking the time to share your experience. We look forward to welcoming you back in the future!

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Reviewed 11 August 2009

We stayed at this hotel when visiting family recently, and had a wonderful experience! From the warm cookie at check-in to a speedy and simple check-out, our stay could not have been better. Staff members were gracious, friendly and accommodating. The breakfast buffett was delicious, and the on-site restaurant, Charlie Chiang's is fantastic. We will definitely be coming back again and again!

  • Stayed: July 2009, travelled with family
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1  Thank lauravarnadore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 13 August 2009

Thank you for taking the time to share your experience! We look forward to seeing you again in the future.

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Reviewed 28 May 2009

Stayed here for our anniversary - and extra effort was made to help us feel special. We were given a room on the far end of the building, which was very quiet. The staff had placed a special tin of cookies and a card to celebrate our anniversary - all waiting when we arrived in our room.

The suite overlooked the river, although with some foliage in the way. The view may have been better on the 2nd floor. Free wireless internet was great, so we could go online and map out our destinations or get phone numbers to call for reservations. The king bed was very comfortable as advertised! The bathroom was okay, but not anything overly special. The same goes for the pool.

The staff greets you every time you enter or leave, and was helpful in getting a discounted rate at one of the many golf courses around. It is good to stop by the front desk anyway, just to get a warm cookie!

This is not the most luxurious place in Naples, and it is not right on the beach. However, if you are looking to find good accommodations (all rooms are suites!) not too far from the beach in the Naples area, we recommend this hotel.

  • Stayed: July 2008, travelled as a couple
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Thank Thinking_Vacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this reviewResponded 23 June 2009

We are so pleased that you stayed with us for such a special occasion. Thank you for choosing the Doubletree Naples and an additional thanks for taking the time to write this review!

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Additional Information about Doubletree Suites by Hilton Naples

Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
#2 Business Hotel in Naples
Price Range: £117 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples
Doubletree Suites By Hilton Naples Florida

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