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“Love this place!!”

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Doubletree Suites by Hilton Naples
Ranked #1 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersGold level
Devon,UK
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Love this place!!”
Reviewed 26 November 2009

Just got back from Doubletrees Suites in Naples and we're missing it already! The suites are spacious, well furnished, luxurious, clean, sound proofed and have the best beds ever - we have Tempur beds at home so have high standards. The staff are wonderful, professional, articulate and kind, nothing is too much trouble for them. We rang reception in a distressed state from our previous dreadful hotel in Key Largo and staff arranged for us to come to Doubletrees a couple of days earlier than planned with no problem at all. Loved the young chap on breakfast duty in restaurant, all the folks on reception and the maids who made beds to perfection. The communal areas such as pool, reception and business area were all very beautifully appointed and kept spotlessly clean. Doubletrees is located very centrally for beaches, bars and restaurants in Naples, Marco, Bonita, Fort Myers, Sanibel and Captiva as well as the many outlet malls like Miromar in Estero. The food was good and the provision of complimentary hot drinks and amazing cookies was a bonus on top of the very reasonable rates. We're already planning next year's trip to this lovely hotel, I cannot praise it too highly - thanks everyone!!!

  • Stayed November 2009, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank GerriDevon_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this review, 2 December 2009
We are thrilled to hear that you enjoyed your stay at the Doubletree Guest Suites Naples. Thank you for posting such a positive review. We are extremely proud of our staff and take great pride in the condition of the hotel. We very much look forward to your return visit!!!
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1,926 reviews from our community

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  • Value
  • Cleanliness
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UK
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 November 2009

We stayed two nights at the Doubletree, choosing it after reading the positive reviews on Tripadvisor. I can say without hesitation that the reception we received could not have been more efficient, friendly or welcoming and the initial good impression we received was reinforced throughout our stay. Jenny checked us in and the hotel could not have a better ambassador, we also had dealings with Graham, who likewise treated us with great courtesy and made us feel valued as guests. The hotel states its aim as being to achieve a 10 in all areas and I think that for the most part it fully deserves it,and certainly works hard to earn it. We were lucky enough to be upgraded to a suite which was very comfortable and which overlooked the pool. The rooms were fairly spacious with a good standard of furnishing. The hotel certainly gave the impression throughout that care was taken to keep everthing in good order. The hotel was fairly well situated for us, close to Vanderbilt Beach and an easy run into Naples itself. There is a Publix within a five minute walk and several places nearby to eat out. The pool area was very pleasant and spotlessly clean and coffee was available in the lobby for most of the day. If I had to suggest any improvements I would say that the bar area lacked ambiance as it was set up for breakfast fairly early in the evening, it was warm enough for us to go outside by the pool with our drinks, so it did not cause us a real problem, but we did not bother to go down for drinks on the second night of our stay. I feel that this is an issue that the hotel may wish to consider going forward. However I must end on a positive note and say that we had a delightful stay at the Doubletree and hope to be back in the future.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank curioustravelleruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this review, 19 November 2009
Thank you for taking the time to post such a lovely review. We are so pleased that you enjoyed your stay. Your comments about the bar are very helpful and will absolutely be addressed. All feedback is invaluable to us, so we very much appreciate your observations.
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TX
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 October 2009

We loved the suite, which had a bedroom and a living room featuring a dining table, tv, sofabed, coffee maker, sink and fridge. The bedroom had 2 comfortable queen beds, a tv, and louvered doors connecting to the living room. The bathroom connected from both the bedroom and the living room, which was convenient. It was nice to have the extra sink, since there were 3 of us. Breakfast was terrific. We had made-to-order egg white omelettes, fresh fruit, and plenty more...included in our room price. Service was very good throughout the hotel. Management was eager to please and offered suggestions for our visit. Of course the chocolate chip cookies were wonderful. Fitness center (to work off the cookies) had adequate basic equipment. Business center had free computers.

  • Stayed July 2009
    • Value
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Helpful?
3 Thank BarbaraBTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this review, 27 October 2009
Thank you for choosing the Doubletree Naples for your visit to Naples and for taking the time to write a review on TripAdvisor. We appreciate your positive comments! All feedback is absolutely invaluable to us. We look forward to welcoming you back!
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Minneapolis, MN
Level 5 Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 October 2009

My wife and I were on a weekend get away from Minneapolis. We booked a standard room on line. When we got there Robin hooked us up with a screaming deal for an upgrade to a corner suite with a wrap around balcony. Very nice room, with a wonderful view. Steve also at the front desk recommended a fabulous place for dinner on the beach watching the sunset. The turtle club. Steve was spot on. Food was great and the sunset was spectacular.

Hotel was modern and fresh looking. Pool looked very clean, but we did not go in, as we are not pool people. They have full bar at the hotel with morning breakfest for 10 bones.

Thank you Robin and Steve for hooking us up with a wonderful stay!

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
2 Thank kellylisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this review, 7 October 2009
Thanks so very much for all of us here at the Doubletree Naples, but most especially from RobinJill and Steve for taking the time to post such a positive review! We look forward to your next visit with us.
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Bristol
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 October 2009

Stayed for 3 nights on a tour of Florida. Had been to Key West and were going to Daytona and then Miami before flying back to Bristol UK. Had an old friend from UK who lives and works in Naples and another friend from UK on holiday co-incidentally at same time, but in Ritz Carlton Golf resort. I didn't want the cost of the Ritz, and went for Doubletree based on tripadvisor reports. Booked a 1 bedroom suite with riverview. It was superb. My wife actually wanted to take the huge comfortble bed home, and she is a very fussy and light sleeper. Breakfast was great, especially Teresa who brightened up our mornings. Hotel was quiet (which was good). Location was fine, a bit outside downtown but we were OK with it, whats a few minutes drive in the US. We ate out at Watermark restaurant just minutes South of the Doubletree, it was best meal I have had in ages, fantastic. Definitely recommend it. Will use this hotel again next time in Naples for sure. Don't believe any bad reports on this hotel, its superb.

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
3 Thank BristolFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeRevMngr, Revenue Manager at Doubletree Suites by Hilton Naples, responded to this review, 7 October 2009
Hello from Doubletree Naples! Thanks so much for the positive review. We are so pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne Beach, Florida
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 September 2009

This Doubletree is right on the main US Hwy 41 that runs straight down from Ft. Myers to Naples and Marco Island. Good location, nice property - near a lot of restaurants and the beach. The check-in people could use some serious customer service training - very aggressive; not good listeners; continually interrupted us and talked over us as we were asking questions during check-in. It seems like anytime we use Priceline, this happens. Mr. Hotel Proprietor: why offer your property up for sale on Priceline if you then treat us savvy shoppers with such disdain and almost thinly-veiled contempt? It's just a room - so what is the problem if we help you out by using Priceline - no one makes you put your vacant rooms up for sale. I love to save money, and will continue to use Priceline, but won't use these properties otherwise knowing how they treat us the way this Doubletree did - it doesn't cost anything to be nice.

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
1 Thank roaches02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeNaplesGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 8 September 2009
Thank you for choosing the Doubletree Naples. I regret to hear that you were not fully satisfied with your stay. Let me assure you that we value all of our guests, regardless of how they make their reservations. We hope that you will give us another opportunity to host you so that you can have a true Doubletree Naples experience!
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West Plam Beach, FL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2009

Being a diamond Hilton member, I have stayed at many Hilton properties. The Doubletree Guest Suites in Naples is my favorite place to go. Everyone on the staff goes out of there way to make sure everything is perfect. To being greeted at the front entrance by name, to the excellent breakfast and making sure I am my room is set up the way I want. I have never had a bad experience at this hotel and I have been going there for the past six years.

  • Stayed August 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsheppar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DoubletreeNaplesGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review, 8 September 2009
Thank you for your loyalty - We will do our very best to keep you coming back. We look forward to seeing you again soon!
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Additional Information about Doubletree Suites by Hilton Naples

Property: Doubletree Suites by Hilton Naples
Address: 12200 Tamiami Trail North, Naples, FL 34110-1618
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > North Naples , Pelican Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naples
#2 Romantic Hotel in Naples
#2 Family Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Doubletree Suites by Hilton Naples 3.5*
Number of rooms: 101
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Hotel Naples
Doubletree Naples
Doubletree Suites By Hilton Naples Florida

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