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“The luxury feeling immediately after entering the Hotel.”
Review of Hilton Naples

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Hilton Naples
Ranked #10 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
Almere, The Netherlands
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“The luxury feeling immediately after entering the Hotel.”
Reviewed 19 August 2014

We came in the Hotel and immediately we gat a warm and friendly welcome.
The service in this Hilton is excellent.
Swimming pool and Hot tub where nice, clean and well situated.

We got a suite and that is a very nice Room big!
The stay here was above expectation

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Botenga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,699 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (220)
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English first
1 review
Reviewed 18 August 2014

A very accommodating staff at front desk and in the Shula's Restaurant and Bar. Almost a "boutique hotel" feel, but plenty of amenities. Garage parking is free and comes in handy with Florida rainstorms.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014 via mobile

The Hilton in Naples is a very nice business/pleasure hotel.

The staff was very pleasant and helpful.

Valet parking is available for fee. So nice to find a hotel that did not nickel and dime you for parking.

The pool is beautiful and the fitness center is top notch.

Overall a great hotel. Especially is in town for business.

Stayed August 2014, travelled on business
Helpful?
Thank Force5jax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2014

This hotel was a nice hotel. The staff was very friendly and courteous. First time staying here. We stayed in the club floor room. This was great because snacks and drinks and breakfast were included. Well worth it if you are traveling with a child. Also included is beach access via a free courtesy shuttle to the Waldorf Astoria Beach! This was a huge plus! Will definitely stay here again!

Room Tip: Choose club level room
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank F H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 6 Contributor
122 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 August 2014

My friend and I decided to do a weekend getaway to Naples, Florida. It was our first time visiting Naples. I selected the Hilton Naples based on the reviews and the shuttle to the beach along with beach chairs. We spent 2 nights at this hotel. Check in was easy and the front desk staff were very friendly and helpful. I liked the fact that self-park and valet parking were free. Our room was on the fourth floor (Executive floor), which was well worth it (it costs extra). The room was very nice. I appreciated the chair and ottoman and the desk allowed us to work. I also liked the fact that the room had a refrigerator. The shower was very nice too. The bed was very comfortable! We definitely got a good night’s sleep both nights and just relaxed in the bed when we were in the room. The executive lounge is very nice – Coffee, juice, water, continental breakfast, hors d'oeuvres, cookies, and fruit. It was open most of the day. Since we were there on the weekend, it was only open at certain times. I would definitely stay again at this hotel when visiting Naples.

Pluses – Free parking, Location (near the highway, beach, downtown, mall, Publix), Bed was super comfortable!, Pool & Hot Tub area, Gym, restaurant on property (Shula’s) – did not try it, but they also do the room service and pool service (food and drinks) for the hotel. Shuttle to beach and free beach chairs & towels, bike rental (free), 15-20 min walk to beach.

Negatives – Internet kept going up and down – there was not a stable connection. Business Center is open 24 hours, but around 11 pm, the door to it goes through this locking period – so cannot get in, unless someone is already in there to let you in. The water pressure in the shower was not consistent (would go from high to low during shower).

Room Tip: Pay extra for a room on the Executive level (4th floor), access to the Executive Lounge is worth it.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank amannva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida
Level 6 Contributor
363 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 10 August 2014

We spend a night in this hotel. Our room was on Fourth floor which is Executive level.
I am giving this very high rating, just because reception desk was friendly and efficient, room was spotless, AC was not noisy, sleep quality was excellent, everything worked, no smell in the room, bed was a little soft (for my preference). The Executive floor has access to after beach/work day cheese/fruits/meatballs/coffee serving from 4-6pm and breakfast. Breakfast was a little bit strange by typical American standard - no eggs and bacon, but it was enough food to eat.
The beach is located about 15-20 minute walk or you can take hourly shuttle bus to beach and you will be given chair, towel and bottle of water if you want. Beach is nice beach shared with Waldorf Astoria. You will need to take another golf cart shuttle from parking lot to the beach. Last shuttle from beach is 5 pm. Downtown is 4.5 miles away with too many restaurants.

Room Tip: Executive floor with breakfast
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank VSPE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo, Ohio
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 August 2014

Nice location, but rooms are getting dated and noise at night was annoying.
Great staff and awesome breakfast that made up for some of the hotel's shortfalls. Don't stay near the elevator or you will not get a good nights sleep on the hotel's decent bed. Would probably pick Bellasera or Inn on 5th next time.

Room Tip: Stay as far away of elevator as you can
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  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niccole N, Director of Sales at Hilton Naples, responded to this review, 27 August 2014
Thank you for your recent visit to our hotel and for taking a moment to share your experience. Please accept my apologies that your guest room did meet the expectations you had. Our number one goal is to deliver a positive guest experience, so it’s disheartening to us that we did not provide for a better stay.

I was very glad to read about your enjoyment of our staff, breakfast and our location. We aim to provide a wonderful experience for you and I am sorry the noise from the elevator took away from your overall experience. We always look to our guests for ways to improve and we appreciate you for taking the time to let us know.

Sunniest Regards,
Niccole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Naples

Property: Hilton Naples
Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida

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