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“Wow what a hotel”
Review of Hilton Naples

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Hilton Naples
Ranked #10 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 20 November 2009

On arrival we thought WOW the lobby was so impressive staff were so helpful we booked a superior room and received our keycards which only let us past the3rd floor which was a nice touch the rooms were spacious and spotless free coffee pastries nibbles on your floor again nice touch lovely pool restaurant was called Shulas which I think is the name off owner "American footballer" very expensive but we thought why not we're on holiday 'beautiful food' all in all a beautiful hotel with nice touches definately definately going back sooner than later

  • Stayed: November 2009, travelled with family
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1  Thank meeky1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Niccole Haschak, Director of Marketing at Hilton Naples, responded to this reviewResponded 8 December 2009

Thanks for taking the time to describe your stay. It means a lot to hear how you enjoyed it. I happen to love our lobby as well and am so glad you were as impressed as I am. It really makes for a great first impression and our team strives to keep that impression going during your entire experience with us. We do hope you will definitely come back to visit us sooner than later…please let me know when you decide to come back and visit with us.

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1,445 - 1,451 of 1,740 reviews

Reviewed 11 November 2009

Stayed at Hilton Naples 26th - 28th October. The moment I walked in I was impressed by the attitude of the reception staff. They were friendly and helpful.... everything you would expect but is so often lacking from hotel receptions these days. Got upgraded to a suite which was enormous. Breakfast was perfect and pool was nice. They also provided free WIFI for which Hyatt chaged me $10 the night before I stayed at the Hilton. Hotel is about 3 miles from downtown Naples, however nearby the hotel is a shopping/dining complex called the Waterside Shops. Ate at the Silverspoon Cafe for lunch and Brio restaurant for dinner. Both excellent.

  • Stayed: October 2009, travelled as a couple
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3  Thank Adrian1972London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Niccole Haschak, Director of Marketing at Hilton Naples, responded to this reviewResponded 8 December 2009

First impressions mean so much and I am so glad yours was so great! Thanks for sharing your experience with the reception you received at our hotel as well as the Waterside Shops. We love the convenience Waterside offers our guests so they can enjoy shopping, dining & entertainment in such close proximity to the Hilton Naples.

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Reviewed 11 November 2009

I had a small destination wedding in Naples and worked with Paige who made it so easy. We had the ceremony on the beach followed by a reception at the hotel. The hotel is beautiful and the staff was so friendly and accommodating. Whether it was just lounging by the gorgeous pool or working with various staff members who made sure we had everything we needed, it was a wonderful experience. Everyone in our group commented on how nice it was and had a great time. We will absolutely stay here again when we return to Naples.

  • Stayed: July 2009, travelled with family
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2  Thank jmlytle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Niccole Haschak, Director of Marketing at Hilton Naples, responded to this reviewResponded 8 December 2009

Congratulations on your wedding nuptials! Thanks so much for putting your trust in the Hilton Naples to host such an important life milestone. We all believe Paige is a true asset to our hotel and are in awe at her amazing abilities to personalize each wedding experience. I will take the liberty of sharing your review with her as I know she feels that each of her “Couples” becomes part of her extended family. Let us know when we can start preparing for your return on your First Anniversary.

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Reviewed 10 November 2009

Perfect place for my wedding! Beautiful ballroom. Rooms were very nice. Good location, close to the beach. Staff friendly and helpful. Good value combined Hilton excellence.

  • Stayed: November 2008
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1  Thank katiemd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2009

My husband and I planned our beach wedding ceremony and reception with the Hilton of Naples. From beginning to end, ceremony, flowers, officiant, reception, dinner, and even transportation for our guests- the great people at the Hilton took care of everything for us. The hotel itself is absolutely immaculate, it is beautifully decorated and in a convenient location. It is only complimented by what I would call the most efficient, friendly and respectful staff I have ever dealt with. They are truly eager to please and they went above and beyond to make my stay there a memorable one. I would recommend the Hilton to anyone and everyone, time and time again.

  • Stayed: April 2009, travelled on business
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1  Thank TK1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Niccole Haschak, Director of Marketing at Hilton Naples, responded to this reviewResponded 8 December 2009

Every Bride & Groom dream of a perfect wedding and I am so grateful you chose the Hilton Naples to help make that dream come true. I truly appreciate your taking the time to let us know that you were completely happy with everything and will share your lovely comments with our entire staff. Congratulations on your wedding nuptials & enjoy your “Newlywed” experience! We hope to see you on many future anniversaries!

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Reviewed 6 November 2009

We stayed in Naples for 4 nights and decided to stay at the Hilton after looking at a few hotels as the pool was a decent size to swim in and the foyer & rooms where lovely and it just had a more modern feel to it. The staff where very helpful and they have bikes you can use and if you want to go to the beach they provide a cooler with drinks & chairs and provide a shuttle to the beach if you do not want to use your car. It was quite central next to a nice shopping mall with all the posh shops in but you did need to use your car to get to most places but this seemed like mose hotels in Naples.

  • Stayed: October 2009, travelled as a couple
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1  Thank Loubea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Niccole Haschak, Director of Marketing at Hilton Naples, responded to this reviewResponded 8 December 2009

Thanks so much from our entire team at the Hilton Naples for sharing your experience with us. We are so pleased you were able to enjoy the complimentary bicycles & beach package during your stay. We look forward to welcoming you back.

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Reviewed 6 November 2009

Had to check out before 12:00 Noon after a 4 night stay in spite of daily requests and reminders for a one hour late checkout! The hotel was an upscale motel. No lobby. No breakfast for the standard room occupants. Even though there are some stores in the area it is not advisable to walk especially after sundown as no one walks. There is nothing to do in the area after hours so you can get to bed early.

  • Stayed: November 2009, travelled on business
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1  Thank tverghese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Niccole Haschak, Director of Marketing at Hilton Naples, responded to this reviewResponded 8 December 2009

Thank you for choosing the Hilton Naples for your recent stay. I regret to hear that there were a few aspects of your stay that you were not satisfied with. Our Guest Services Team works very hard to honor all requests from our valued guests. At times, when we are facing a full house we may not be able to honor late check outs, even if an hour seems harmless. We have a very efficient housekeeping staff that works diligently to get the rooms ready for the next guests 3pm checkin. I do apologize for any inconvenience this caused you. I do hope you will give us another opportunity to host you as our Concierge can help you plan things to do during the evening.

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Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
Price Range: £117 - £270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida

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