We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great hotel, helpful staff and fab breakfast”
Review of Hilton Naples

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Naples
Ranked #10 of 59 Hotels in Naples
Certificate of Excellence
GreenLeadersPlatinum level
N Ireland
Level Contributor
266 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
“A great hotel, helpful staff and fab breakfast”
Reviewed 11 April 2010

We stayed for one night in this hotel when in Naples. We have previously stayed in Doubletree (which is ranked number 1 in Trip Advisor), but must say we thought the Hilton was better.

The room was spacious, the only downside was it fronted onto a wall and a roof, but everything else was flawless. We didn't have time to avail of the facilities but the pool looked most inviting.

As Hilton Diamond members we got brakfast included, which was gorgeous - probably the best Hilton breakfast we have ever had, the staff were so helpful.

We were sorry we only had one night there, but would definitely return next time we are in the area.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elizabeth7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 19 May 2010
Thank you for your comments with regard to your recent stay at the Hilton Naples. I am so pleased that you enjoyed your stay & that you enjoyed the breakfast. I, too, agree that our staff is very helpful as well as resourceful. I look forward to welcoming you back for a longer visit next time you come to Florida.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,638 reviews from our community

Traveller rating
    984
    451
    145
    42
    16
See reviews for
446
642
53
333
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2010

This was our third stay at th Hilton Naples and we've never been disappointed! It's a great location, the staff is more than accommodating and the rooms were very nice. We plan on staying with them again the next time we come to Naples. What a pleasant experience.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lgolden10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 19 May 2010
Thanks so much for staying at the Hilton Naples when in town. Return guests are our biggest compliment & I thank you for sharing your experiences. I look forward to welcoming you back next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
toronto
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 March 2010

I spent a week at the Hilton in Naples in early March with my 9 month old son. We had a great week in and around the hotel.

I was a little nervous to travel alone with a baby and everyone at the hotel was very accommodating. The complimentary valet service was a wonderful perk at the hotel, especially with loading and unloading all of our baby gear into the car.

We swam in the hotel pool a couple of times. It was quite cold when we were there (for Florida) but the heated pool meant we could still enjoy swimming outside.

We took the hotel shuttle bus to the beach one afternoon - and then realized how close we were to the beach - and walked back later in no time at all.

The Waterside Shops next door were very convenient, especially for the early morning openings of Barnes and Nobles and Starbucks. If you plan on dining out, and dining out early with a young child, be sure to make reservations. A couple of times I showed up before 6 for dinner and there was already a 40 minute wait.

I would definitely reccommend this hotel to anyone travelling with a small child.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank camillaToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 5 April 2010
We all know how precious time is to all moms so I appreciate you taking the time to post about your experience at the Hilton Naples. I am so happy that you had the opportunity to utilize some of the value-added amenities our guests have available to them. The beach shuttle makes the short distance to the beach even more convenient as does our close proximity to shopping & dining. I hope you get a chance to vacation again at the Hilton Naples. The Children’s Museum is scheduled to open in early 2011!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2010

Stayed on the Executive floor, which included a delicious free breakfast of fresh berries, yogurt, cereals, as well as pastries, toast, muffins, Starbucks coffee & juices. Evening hors d'oevres were tasty too. Room had a mini-fridge, which we took advantage of. Only complaint is lack of a fan in the bathroom. Staff throughout the hotel couldn't have been nicer or more helpful; the FREE beach pkg included RIO beach chairs, towels, and a small cooler w/bottled water. There's also a free shuttle to the nearby beach, but we preferred to drive to a state pk beach, Barefoot Beach, recommended by the concierge, Hope, which was quite lovely($8 parking). Across from the hotel is an upscale mall, Waterside Shops (3 restaurants), and downtown Naples is about 5 miles south. The hotel also has free bicycles, which we didn't manage to use, but perhaps next time. Nice, quiet, heated outdoor pool & hot tub. Overall, a great hotel experience!

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jfig1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 5 April 2010
Thank you for taking the time to write about some of the great attractions & sites you visited during your recent stay at the Hilton Naples. I’m so happy to hear you enjoyed the Executive Concierge lounge as well as the shuttle including our Beach package. Please come back & visit again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 March 2010

Our meeting of 80+ were completely satisfied with two days of meetings. The staff was outstanding and worked with us on every requested detail. The food was exceptional and presented beautifully. The hotel staff was courteous and the account manager, catering manager and A/V gents were wonderful to work with.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruthannwelko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 5 April 2010
Thank you for the kind words regarding the Hilton Naples staff. I am thrilled to read that you had such a wonderful meeting experience for both you & your attendees.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Castle, PA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 March 2010

Great service-always available, but never obtrusive. Extremely helpful and friendly. Enjoyed meeting the other guests. Recommend booking on the fourth floor. We enjoyed the complimentary breakfast-bagels, cereals, pastries, fruit, juice and plenty of good company. The evening snacks were also good. Appreciated the bottled water in the room. The location was convenient with short drives to the beach, entertainment, and fifth avenue shopping. Ample parking without additional charges. Free wi-fi in rooms. I highly recommend this property. We will gladly return when we next visit Naples.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luvtotravelinstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 29 March 2010
Thank you for taking time to write about your experience at the Hilton Naples. I will share your kind comments with our team members. Thank you for your recommendation & I look forward to welcoming you back to our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 March 2010

You can tell this is an older hotel that has been renovated. We stayed on the executive floor (4th) and got the room right next to the executive lounge. If you want to sleep in in the morning, get a different room because it's noisy with all the people going in and out. The room is nothing special. The carpet is old and dirty. I know because I walked around in my white socks and the bottoms were black when I took them off. The bathroom has outdated peeling wallpaper. The hotel really shows its age in the bathroom. Old tiles, old fixtures, old tub.

The room is humid, which is weird because it didn't feel humid outside. I couldn't shake the "wet sock" feeling, and it grossed me out.

When it comes to hotels, I'm a germophobe, so we asked for an extra blanket, thinking we'd get a comforter that has been washed recently. We got one of those old, beige-colored fuzzy blankets. Though it did smell like it had been washed, it was not what I was expecting. Minus points for that.

Complimentary valet parking and no charge for self-parking.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank WorldTraveler275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, 29 March 2010
Thank you for taking time to write about your experience at the Hilton Naples. Your review caught my attention as I was surprised to hear the rooms were not up to your standards. Our hotel team takes pride in keeping our guest rooms in pristine condition which is why we keep a rigorous schedule to deep-clean & maintain all of our guest rooms. Our hotel was 10 years young in February. The carpet in the guest rooms was replaced 2 years ago and all the carpet in common areas including the guest corridors was replaced in Dec. 2008. I have sent your remarks to our Director of Housekeeping to investigate & take any actions needed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Naples hotels
Naples Bay Resort
#4 of 59 in Naples
1,558 reviews
North Naples
Doubletree Suites by Hilton Naples
Old Naples
Hyatt House Naples
Hyatt House Naples
#6 of 59 in Naples
1,075 reviews
Show Prices
Show Prices
Show Prices
Inn on Fifth
#5 of 59 in Naples
2,335 reviews
Inn at Pelican Bay
#3 of 59 in Naples
1,289 reviews
Old Naples
Bellasera Resort
Bellasera Resort
#2 of 59 in Naples
1,438 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Naples? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Naples

Property: Hilton Naples
Address: 5111 Tamiami Trl N, Naples, FL 34103-2804
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Naples
#8 Business Hotel in Naples
#12 Family Hotel in Naples
#16 Romantic Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Odigeo, Travel Republic (UK), Ebookers, Hotels.com, Priceline, TravelUp, Hotel.de, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Hilton Naples reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel
Hilton Naples Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing