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Hawthorn Suites by Wyndham Naples
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Reviews (963)
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All reviewsbasketball courtfront desksocial hourputting greenfull kitchenhot breakfasthome away from homefree breakfasttwo bedroom suitewould stay here againgreat place to stayhot tubthe breakfast areanice pool areaeach morningnice stayhousekeeping staff
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677 - 682 of 963 reviews
Reviewed 2 November 2013

  • Stayed: October 2013, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Michael R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 4 November 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 October 2013

When I heard breakfast was included I shrugged it off because I've had enough mediocre hotel breakfasts. So what a surprise to discover that the food was delicious and that Dawn the Cook was always watching from the sidelines with advice on how to use the waffle maker (I'll bet she's done that dozens of times), or to clean up a spill, refill the sausages, etc. She's friendly and eager to please and made for a delightful beginning to the day.

  • Stayed: October 2013, travelled with family
    • Value
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Thank Marc A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 4 November 2013

Thank you for your review! I am pleased to hear that you were pleasantly surprised by our wonderful hot breakfast buffet. I will be sure to let Dawn know that you appreciated her hard work and dedication to her job. We all hope to see you again very soon!

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Reviewed 26 October 2013

There are't any complaints at all. In fact I was there for almost two months & now that I have moved on I totally miss everyone who works there. The people at the front desk just couldn't do enough to help me no matter what I needed. Dawn in the dining room was always happy to help me even thou she was extremely busy. As for Cindy. What a doll. Always happy to serve and always had such a bright smile no matter what was going on in her own life. What a wonderful personality she has. Totally outstanding! The household service was
always there to do what you needed. Juan was the same way.

Thank you Tom for having the kind of staff that always went that extra mile.

Miss you all. Leslie

By the way Michael - do you make house calls? LOL


  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Leslie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 4 November 2013

Hi Leslie,

Thank you for your review! We all hope you have settled in to your new home and are comfortable. It was a pleasure to have you and your father stay with us. It is always nice when one of our guests becomes like family to us. I will be sure to let everyone know how appreciative you are of everything they do. Give us a call or stop in any time you want.

Michael

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Reviewed 24 October 2013

Not much to add here. The hotel could use some renovation work (think green carpets and old appliances) but for the relatively low price, it does the trick for one night stays.

The front desk staff were nice and professionalism. Nothing is in bad shape and the room was clean. Convenient to the highways before or after crossing alligator alley.

  • Stayed: October 2013, travelled on business
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Thank bigappletraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael R, Manager at Hawthorn Suites by Wyndham Naples, responded to this reviewResponded 4 November 2013

Thank you for your review and thank you for the compliments regarding our staff. We greatly appreciate it!

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Reviewed 22 October 2013

I was on the 2nd floor. There was a smell in the hallways similar to fried food. There were several dirty spots on the rug. Sofa very uncomfortable for watching TV. However, the beds were great.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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