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“Remodeled property - great location and staff!”

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Holiday Inn Express & Suites Naples
Ranked #14 of 59 Hotels in Naples
Certificate of Excellence
Fredericksburg, VA
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Remodeled property - great location and staff!”
Reviewed 20 December 2013

I stayed here 4 nights from 12/14 through 12/17. Art at the Front Desk seemed to ALWAYS be working, but was friendly, and helpful, and a real asset to the property! The location is great - offers the expected breakfast, Wi-Fi, etc... The bed was one of the more comfortable I've slept in for quite some time. Highly recommend!

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank DisneyDadAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPHHotel A, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 23 December 2013
We appreciate you taking the team to leave a review, and are pleased to hear that you enjoyed your stay. We're very proud of our hotel and staff, and your kind words mean a lot to us. Hopefully we'll see you again on your next visit to Naples.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
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English first
Adams, Massachusetts
Level 6 Contributor
107 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 December 2013

Quick get away from the New England cold. Very pleased with this hotel. All remodeled, very nicely decorated. A hotel with a pool that actually glistens ! A comfortable bed with fantastic pillows. Finally no useless dresser. Large screen tv over entertainment tree with all your plugs available, with room underneath to put your suitcase or whatever. Reading lights on both sides of both beds. Moveable working table. Inspite of all these pluses, Cleanliness & staff attitude are what really make a stay enjoyable. A+ on these fronts. Art at the front desk was great. Located next to Olive Garden & across the street Bone Fish Grill. Tin City right up the street & downtown Naples about a mile & a half up the road. Great stay.

Room Tip: We had a room on the end with balcony overlooking the pool. Very nice. Even though airport is nearby...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank girlyouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana W, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 20 December 2013
Thank you for taking the time to offer your review of our brand new Holiday Inn Express & Suites! We are very pleased with the renovations as well, and couldn't be any more thrilled that you were very comfortable in our rooms during your stay. Thank you for complimenting our staff, as well! It was a pleasure to serve you.
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Naples
1 review
Reviewed 19 December 2013

This building has recently been remodeled and it's absolutely gorgeous! The customer service was great, too! I got to meet the general manager and I have never met someone so friendly and professional! Fantastic location to top it off. I will be back without a doubt!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Melissajane2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dana W, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 20 December 2013
Thank you for your raving review of our property and staff! It was a pleasure to serve you! We are very proud of our newly completed renovations also and looking forward to your return visit. It was also a pleasure to meet you as well, thank you for your business!
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Barrie, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2013

My wife and I stayed at this hotel over the Thanksgiving Holliday. The location is excellent, close to Tin City and not far from downtown Naples which is a must see. The Hotel is newly renovated and it has spacious rooms. The rooms are comfortable and the beds are great!
The Hotel has a pool and Hot Tub outside, and they are heated and looked after. The best thing this hotel has is the gentleman who works the Front Desk and his name is JR he bends over backwards to help, he was knowledgable on places to see and dine. He seemed to work many hours and always being professional and courteous whether on the phone or with quests at the counter. The cleaning staff were hard working and very friendly as well.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Robinson154980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPHHotel A, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 11 December 2013
We're thrilled to hear about your stay with us, and are especially happy to hear about your positive interactions with our staff. We take great pride in our staff and facilities, so your recognition means a lot to us. Thanks for taking the time to share your experience, and we hope to see you again on your next visit to the area.
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Toronto, Canada
1 review
Reviewed 9 December 2013

We were so impressed with the quality of the service and the enhancements at this newly renovated hotel. It seems that all the traveler's needs were carefully assessed and then implemented with attention to detail. Comfortable, roomy suites well-appointed for the "wired" guest with conveniently placed charging stations and extra electrical outlets. Very professional and warm staff. Well located within easy walking distance of great fine dining and trendy boutiques - as well as family restaurants. (Nayna)

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
Thank Nayna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPHHotel A, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 11 December 2013
Thanks so much for your kind words. Our guests' comfort and relaxation are the highest compliment we can receive, so we're thrilled that you enjoyed your 4-day getaway with us. We're especially pleased to hear about how much you enjoyed the enhancements and the service. We hope to see you again the next time you are in the area.
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Toronto, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 December 2013

Great hotel in a fantastic location - walking distance to main downtown area which hosts an array of first class restaurants and shopping.
Friendly and helpful staff that made sure we got the most out of the area in the 4 days we stayed there.
Newly renovated with large spacious suites - very comfortable beds that made sure we got all the rest we needed to keep on the go all day, next day!!!

Shalin

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Dream2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPHHotel A, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 3 December 2013
We're thrilled to hear about your stay at our hotel. We're very proud of our newly renovated rooms, and are happy to hear that they helped you get the most out of your Naples visit. Thank you for your review, and especially for singling out our hardworking staff. We hope to see you again on your next visit to the area.
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2013

The Holiday Inn Express is newly renovated. The rooms were well equipped with mini refrigerators, microwaves and coffee makers. The building, grounds and pool area were spotless. The staff was friendly and courteous. The hotel itself is conveniently located, minutes from a wide array of restaurants and shopping on 5th Avenue. Great place for a family or a get together with friends. Would definitely come back.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jyoti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OPHHotel A, General Manager at Holiday Inn Express & Suites Naples, responded to this review, 2 December 2013
Thank you for your review, we're glad to hear that you enjoyed your stay with us. We're very proud of our new renovations, and are pleased to hear that you enjoyed both your room as well as your interactions with our staff. We hope to see you again on your next visit to Naples.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Naples

Property: Holiday Inn Express & Suites Naples
Address: 1785 5th Avenue South, Naples, FL 34102
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Naples
#9 Family Hotel in Naples
#12 Romantic Hotel in Naples
#14 Business Hotel in Naples
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Naples 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Holiday Inn Express & Suites Naples Downtown offers 124 well appointed guest rooms and suites. Amenities are abundant with a relaxing pool/ hot tub, fitness center, business center, Free Wifi, and complimentary hot breakfast. The property is conveniently located less than one mile from the Historic Naples Downtown district and the pristine Naples Gulf beaches. Abundant shopping and dining located within walking distance. ... more   less 
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Also Known As:
Fairfield Inn And Suites Naples Downtown Hotel Naples
Fairfield Inn Naples
Fairfield Naples
Naples Fairfield Inn
Holiday Inn Express & Suites Naples Florida

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