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“Amazing service” 5 of 5 bubbles
Review of Bellasera Resort

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Bellasera Resort
Ranked #2 of 59 Hotels in Naples
Certificate of Excellence
Karlovac, Karlovacka, Croatia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Amazing service”
5 of 5 bubbles Reviewed 8 August 2012

Last month I had the pleasure of staying at Bellasera hotel in Napoli. It really is a hotel to be in – my boyfriend had free parking with our booking, we had high speed free Internet, which is really important to us. When we weren't out admiring beauties of Napoli, we enjoyed ourselves at the hotel's swimming pool. If I ever come back to Napoli, I will book here again for sure.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ivona_453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunStreamResorts, General Manager at Bellasera Resort, responded to this review, 9 August 2012
Dear Ivona_453,

Thank your for taking the time to review and comment on our Bellasera Hotel property and our guest services. Our staff takes great pride in their work and, they are always striving to serve our guests with the highest level of customer service and products available. We are very happy to hear you enjoyed our swimming pool and all the Naples area has to offer.Thanks again for your feedback. We hope to serve you again in the future.

Sincerely,
The Management Staff at Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,403 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
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English first
Stuart, Florida
Level Contributor
143 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed 6 August 2012

We booked this hotel for a long weekend to Naples and were pleasantly surpised. The 2 bedroom condo has a full stocked kitchen, private balcony, washer/dryer, huge closets and plenty of space for a family. The pool area had private cabanas and a hot tub. The location is right on a busy street, but we heard no noise. There are complementary bicycles for use, and this hotel is very accesible to the beach, downtown and the Naples Zoo. We even received a welcome bottle of champagne. I would book a stay here again.

The only knock was the very long wait for check out.

Room Tip: All rooms are accessible from outside corridors and overlook a common courtyard/pool area.
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  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stmirli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunStreamResorts, General Manager at Bellasera Resort, responded to this review, 8 August 2012
Dear Stmirli,

Thank you for taking the time to review and comment on our Bellasera Hotel property and on our guest services. We would like to apologize for any inconvenience caused by the delay at your time of check out. We would like you to know our staff takes great pride serving our guests with the highest level of customer service and products available each and every day.

We are happy to hear you enjoyed our hotel's amenities and the Naples area with all it has to offer. We are also glad to hear you took advantage of our complimentary bikes during your stay. We thank you again for your feedback and hope to serve you again in the very near future.

Sincerely,
The Management Staff at Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boynton Beach, Florida
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 August 2012

What the Bellasera lacks in curb appeal and lobby presentation, it fulfills with professional service and clean, comfortable accommodations. Its layout is similar to a garden apartment complex with balconies all facing a landscaped courtyard. When I first entered the lobby, I was a bit concerned because I picked up a musty odor and the decor appeared dated and sparse--but the decor seems to reflect the hotel's Mediterranean theme. The front desk staff was very professional and helpful, ensuring all of my questions were answered. When I entered our two-bedroom apartment, I was pleasantly surprised by the cleanliness, the fully-stocked kitchen, and the bedroom decor. Even more impressive was the phone call I received from the front desk about twenty minutes after our arrival, asking if everything was to our satisfaction. The pool area is very nice, and the fitness center is small but adequate. The restaurant layout was a bit unappealing, and we dined downtown. We did order room service one evening; the steak was very good; the chicken salad and calamari were not.The Bellasera also offers complimentary shuttle service within a small radius from the hotel, which includes the downtown restaurants and local beaches--a major convenience. The hotel is ideally situated near the downtown shops and restaurants, a local mall, the Naples Zoo, and a professional skatepark. Our stay at the Bellasera felt more like a home away from home, rather than a hotel stay. It was a nice, quiet, and comfortable stay in Naples thanks to a mature and professional staff.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank boyntonbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunStreamResorts, General Manager at Bellasera Resort, responded to this review, 6 August 2012
Dear boyntonbeach,

Thank your for taking the time to review and comment on our Bellasera property and our guest services. Our staff takes great pride in their work and, they are always striving to serve our guests with the highest level of customer service and products available. We appreciate your feedback and are sorry to hear about your dissatisfaction with the restaurant's overall atmosphere and the room service items you ordered.

We assure you that each guest’s satisfaction is of the utmost importance to us and we will share your feedback with our restaurant chef and staff in an effort to better your future experience with us – and all of our other guests. Thanks again for your feedback and we hope to serve you again in the future.

Sincerely,

The Management Staff at Bellasera Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sudbury, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 1 August 2012

Our family stayed at the Bellasera for a vow renewal ceremony. Barbara Bates the Group and Catering Sales Manager planned everything for the ceremony via email. I didn't have to worry about a thing. It was a perfect ceremony! The staff was great. The resort is beautiful and clean. They met all our needs before we even thought of them. I hope to go back again soon.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NewBucketList
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chambersburg, PA
Level Contributor
311 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed 31 July 2012

Recently stayed at Bellasera for five nights in July. Very nice studio room, well appointed with tile shower and soaking tub. Staff was pleasant and very accommodating. Free bike use and courtesy van to locations within three miles was a very nice extra. Location is a quick stroll to old town Naples with its fabulous shops and restaurants.

Room Tip: Balcony overlooking the pool was quite relaxing.
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  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank graymar6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, Minnesota
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 21 July 2012

Fabulous place. Excellent service from every single employee. Beautiful pool and hot tub area, with outdoor dining area for breakfast, lunch and dinner. Fresh fruit platter for breakfast was outstanding. Very reasonable rates considering the location and all of the amenities. We stayed 10 days in June and wished we could have stayed longer!

Room Tip: First floor rooms walk right out onto the courtyard for easy access to the pool.
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  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MinniMom2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 July 2012

Stayed for 11 nights in June, we couldn't have been happier with the hotel, the room was very comfortable and the staff couldn't be more helpful and Omar in the bar was charming. 5th Ave is only a 5 minutes walk. I could not recommend this hotel high enough, so much so that we booked again as soon as we got back to England,

Room Tip: ask for a top floor room
See more room tips
  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hockeydizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bellasera Resort

Property: Bellasera Resort
Address: 221 Ninth St S, Naples, FL 34102-6258
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > Old Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Naples
#1 Luxury Hotel in Naples
#1 Spa Hotel in Naples
#8 Romantic Hotel in Naples
#18 Business Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bellasera Resort 4*
Number of rooms: 100
Official Description (provided by the hotel):
Escape to a true hidden gem in the heart of Olde Naples, and find yourself just steps away from world-class shopping, galleries, and dining. Bellasera features 100 studio, 1-, 2-, and 3-bedroom suites, 5,000 square feet of meeting & event space, outdoor heated swimming pool & whirlpool spa, Zizi Naples Kitchen, spa services, fitness center, guest shuttle service and bicycles, and more! ... more   less 
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Also Known As:
Bellasera Hotel Naples
Bellasera Resort Naples, Florida

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