We visited Taps yesterday while we were in Naples. We were excited to try it because they had a solid craft beer selection and the food menu looked good. The first thing we ordered was brie and honey "bruschetta". I used quotation marks because it was basically 6 tiny pieces of toast with a small piece of brie on each and honey drizzled on top. They were good, but not worth $8 (something I'll get to in a moment).
My wife ordered the Asian chicken lettuce wraps and I got the BLT&A. My sandwich was good, but a little overpriced at $11 considering it didn't come with a side. The lettuce wraps were pathetic. There was maybe 1.5 ounces of chicken to go with 4 pieces of romaine lettuce. I'm not exagerrating. It was the smallest portion size we'd ever seen. Not a huge deal, but considering what happened next, it definitely means we won't be back.
When we asked for the check, I noticed that the bill showed the bruschetta was $9. I clearly remembered it being $8, so I grabbed a menu and verified that I was correct ($1 isn't a big deal, but I thought I'd point it out so it could be corrected for future customers). A different waitress came back to take our check at this point. I politely said to her "I noticed that I was charged too much for the bruschetta." Her reply shocked me. She very arrogantly said, "No, the bruschetta is definitely $9." I then proceeded to point to the menu and said "Actually, the menu says it's $8." She responded in a condescending tone, "Well, that's wrong. It's definitely a misprint. I'll go ahead and change your bill and give you your $1 back" as she rolled her eyes and stormed off. We couldn't believe it. I was so infuriated, but left a standard tip since it wasn't our waitress who treated us this way.
Because of the small portions and the way we were treated, we will never go back to Taps. I would recommend that you avoid it as well.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.