We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful hospitality!”
4 of 5 bubbles Review of Naples Bay Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Naples Bay Resort
Ranked #4 of 59 Hotels in Naples
Certificate of Excellence
Quincy
1 review
“Wonderful hospitality!”
4 of 5 bubbles Reviewed 30 April 2012

Wonderful hospitality and service! Unfortunately, I was ill for one of the days of my stay but the staff, especially one of the concierge staff (Marilyn?), went above and beyond to help me. Great location, walking distance to downtown Naples, and nice views.

Room Tip: Got a great rate through hotels.com
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CathyQuincy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 3 May 2012
Dear CathyQuincy,

Thank you for your kind comments. I will pass on your thoughtful words
to our ever smiling Concierge Marilyn. We sincerely hope you are feeling better and that your travels bring you back to Naples.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,518 reviews from our community

Traveller rating
    1,046
    313
    98
    44
    17
See reviews for
527
693
30
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (459)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
White Plains, New York
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

The atmosphere and architecture reminded me of a small village near Naples, Italy. Great shops (Joseph's Custom Clothier, especially) and restaurants in hotel and it's vicinity. Take the boat ride ($5 per person) around the bay and stop off at various spots for drinks and food.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 3 May 2012
Dear JohnG,

Thank you very much for your great review. We look forward to your
return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunblane, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

We stayed for two weeks at the begining of April. As usual the staff were great and particular praise for Doug at the Front of House who is always cheery and helpful. We could not find fault with the Resort, the facilities or the Staff.

Having stayed at both the Hotel (Marina view) and the Cottages over the years, we have had no issue with walking between these two parts of the Hotel. If you were staying at a Hotel with a pool view rather than a Marina view, people would complain about the noise! Staying at the Hotel gives you the best of both worlds and if you have an issue with the 5 minute walk to the Club / Spa (it would take longer in the car!) then you are never going to be happy.

Room Tip: I know which is the best room but I'm not telling in case I don't get it next time we visit...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alfaman159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 3 May 2012
Dear alfaman159,
Thank you for your kind words concerning our resort and amenities.
I will pass on your thoughtful comments to our bellman Doug. I hope
your travel brings you back to Naples Bay Resort again next season
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 22 April 2012

We stayed for a week in a three bedroom condo. Our condo was on the pool side of the property but backed up to the tennis courts and a neighborhood cul-de-sac that terminates at the resort property line. Didn't hear any sounds from the tennis courts, interestingly, we heard more out of the cars and homeowners in the nearby neighborhood when we sat out on the screened in porch.

The accomodations were nice and the unit had all the amenities that we could need in terms of a kitchen, silverware, and cooking equipment. Sadly, the carpeting in the unit was disgusting. it was stained and VERY dirty. It looked like the carpet was never shampooed or cleaned. The bedrooms were all finely furnished but the pillows were the worst pillows that i have ever slept on. they were foam pillows and were the most uncomfortable and well used pillows. I should have went to the local walmart after day 2 and purchased a pillow to "donate" to the resort.

The pool and staff were wonderful. We spent many days by the pool enjoying a little R & R. We were at the resort last year and were happy to see that a couple of more umbrellas have been added but honestly, there still weren't enough. There should be an umbrella every 4 or 5 chaises and sadly there were not. You can rent a cabana for the day but since we never were spending the entire day at the pool, that seemed like a waste of money.

All and all, we enjoyed our stay since we needed a condo for our 2 year old to take a daily nap at. We did not eat at any of the restaurants on property this year but I am sure the restaurants were good.

The location of the resort is only a mile or so from 5th avenue and right next door to Tin City so there is plenty to do.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bagspacked2travl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 3 May 2012
Dear bagspacked2travl,
Thank you for the thoughtful comments. I’m sorry you had issues with your
pillows and pool umbrellas. Your feedback will assist us in making improvements
to our service. I will pass on your kind comments to our pool and resort staff. We hope to see you on your next visit to Florida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
slidell, la
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 April 2012

First time staying at this property. Great find and great price. Stayed in a two bedroom condo, marina side. Only problem with this if you have kids, you have to drive or shuttle over to the club area where the pool is located. Property well maintained. Units are very quiet, great housekeeping staff. Would definitely visit Naples again and stay here.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jwil15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 20 April 2012
Dear jwil15,
Thank you for your great comments. I will pass on your thoughtful words
to our housekeeping staff. We look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 14 April 2012

This resort is billed (and bills) as 4-star, and it really could be, but they are killing themselves w the little things. The property is beautiful and well-maintained. The two-bedroom marina side room where we stayed was gorgeous and well-sized and nicely appointed. It's balcony overlooked a canal (where a boat sank overnight our first day - an omen perhaps!) and was pleasantly quiet at night. But by the first morning we found that the main lights in the master bath were out, the supplied coffee machine didn't work, one of the remote controls for the TV's was dead, the cordless phone had no dial tone. By the next day, we sound a similar list of small things, none of which on their own would ever make you think ill of a place you're staying, but by the time the list finally topped out at 8 or 9 "little things," it started to feel like the death of 1000 cuts. The front desk staff would send someone to replace the coffeemaker, but the replacement bathroom lightbulbs didn't make it till day 3 or 4. When we chatted w other folks at meals and the pool, it was always the same from everyone: "great place, but there IS this one problem...." All of the structural pieces are in place for Naples Bay to be the great facility it bills itself as, but I couldn't recommend it to someone until they get it right.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Beau P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 20 April 2012
Dear Beau P,
Thank you very much for your feedback. I am glad that you noticed
how wonderful our resort is. I understand that there were a few issues
with the lights and coffee machine. Your posting will assist us in making
improvements to our service. I hope your future plans bring you back
to Naples and you will consider staying with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 April 2012 via mobile

Great stay at the Marina at Naples Bay Resort. Staff was very accommodating.
Enjoyed the use of The Captain's Lounge.

Stayed February 2012
Helpful?
2 Thank captainhowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NBR_Manager, Front Office Manager at Naples Bay Resort, responded to this review, 20 April 2012
Dear Captainhowie,

Thank you for your kind comments concerning our resort.
We are glad you were able to enjoy our Captains Lounge and all
the amenities it has to offer. We look forward to your return visit.
Anchors Aweigh!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Naples hotels
Old Naples
Hyatt House Naples
Hyatt House Naples
#5 of 59 in Naples
4.5 of 5 bubbles 962 reviews
Old Naples
Bellasera Resort
Bellasera Resort
#3 of 59 in Naples
4.5 of 5 bubbles 1,414 reviews
Inn on Fifth
#6 of 59 in Naples
4.5 of 5 bubbles 2,206 reviews
Show Prices
Show Prices
Show Prices
Moorings
Edgewater Beach Hotel
Edgewater Beach Hotel
#13 of 59 in Naples
4.5 of 5 bubbles 819 reviews
North Naples
Doubletree Suites by Hilton Naples
Inn at Pelican Bay
#2 of 59 in Naples
4.5 of 5 bubbles 1,203 reviews
Show Prices
Show Prices
Show Prices

Been to Naples Bay Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#2 Spa Hotel in Naples
#3 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Business Hotel in Naples
#7 Family Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Ebookers, TravelUp, Expedia, Odigeo, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Naples Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Naples Bay Hotel Naples
Naples Bay Resort Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing