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“Incredible Experience - Naples Bay Resort”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #6 of 59 Hotels in Naples
Certificate of Excellence
Signal Hill, California
1 review
“Incredible Experience - Naples Bay Resort”
Reviewed 21 April 2013

I just had to let it be known, the Naples Bay Resort is a Bayside Gem which offers a unique experience aside a bay marina in Naples FL. The staff is fantastic and to make mention, Front Desk Associate, Erin and Concierge, Marilyn know how to take care of their guests. These ladies will bring a smile to everyone's day and help them to make the most of their stay at the Resort.

This one is a definite repeat destination for anyone who enjoys a beautiful boutique property with waterside amenities and within walking distance to many attractions.

Hats Off to the Naples Bay Resort

Room Tip: Choose a room with a water view - it makes the balcony a plus
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  • Stayed March 2013, travelled as a couple
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Helpful?
Thank wkramer98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 22 April 2013
Dear WKramer98,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. I will make sure to let Erin and Marilyn know that they provided exceptional service to you during your stay with us at Naples Bay Resort. We look forward to your return!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,582 reviews from our community

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Green Bay, Wisconsin
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2013

This is a wonderful property. We stayed in a two bedroom/two bath, full kitchen suite with large patio overlooking the waterway. We only had one night booked, but decided to book another three. The staff are outstanding. I had two requests while there and the items were promptly delivered to my room. I will definitely visit this property again.

  • Stayed April 2013, travelled with family
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Helpful?
Thank travelagent2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 22 April 2013
Dear TravelAgent2013
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that you loved your suite over looking the waterway that you wanted to stay another 3 nights! We look forward to your return visit!
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 April 2013

We stayed here for 3 nights after a very busy 2 weeks in Orlando with our children. Such a lovely relaxing finish to our holiday. The accommodation provided is of a very high standard, the facilities on offer are excellent and the location is extremely convenient, especially with the free shuttle service into town/beach and back. We wish we could have stayed longer (maybe next time).

The only very small hiccup we had was, on our booking we requested a two bedroom at the Naples Bay Resort with one double bedroom and one twin bedroom (for our son and daughter). When we got to the room, we had been given a queensize and double bedroom. No twins are available in the hotel. Reception were very accommodating, we were told that we could have 'a cottage' (normally for a min. of 6 nights) and after a short wait for it to be cleaned and a complimentary drink, we checked in.

  • Stayed April 2013, travelled with family
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Helpful?
Thank carrickcastle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 18 April 2013
Dear Carrickcastle,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are very pleased that you found our facilities excellent and convenient to all of the amenities Naples, Florida has to offer. We value our returning guests and look forward to see you again soon.

Best Regards,
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Tyne & Wear
Level 5 Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 April 2013

I have stayed in a lot of prestigious hotels in USA including The Wynn and Encore in Vegas but this hotel is the very best I have taxed in..everything is faultless from the accommodation to the great staff.

Room Tip: The one bedroom is as good as any suite in other hotels
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  • Stayed April 2013, travelled as a couple
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Helpful?
4 Thank hoitytoityTyne_Wear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 15 April 2013
Dear hoitytoityTyne_Wear,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We appreciate your comments and on behalf of all the staff at Naples Bay Resort – Thank you for staying with us and we look forward to see you again!
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level 5 Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 April 2013

THis was our 3rd trip to Naples- having stayed at the Bellasera last year. Perfect stay in the cottages which was away from the main hotel but conveniently beside the pools.

It was a wonderful comfortable stay in a 2 BR cottage with all the amenities as required. Very good wireless connection . [ Tip_ I think where problems have arisen in the past is after a while the login will terminate - bookmark the ethos stream login page and re log in]

The staff were very helpful in particular the staff around the pool and Gym/Club. I forget his name , but my friend originally from Jamaica was a real attribute to the hotel.

We generally ate away from the hotel , but can recommend a very enjoyable drink by the pool on a Wed eve accompanied by gentle live music. We ordered a 'light supper' and had a great evening .

Overall a step up from last years accommodation esp re the pools and in particular the lazy river which my kids loved.

Lastly , great thanks to the front of house staff led by Ms Cory, for being very helpful.

Room Tip: choose a pool facing unit
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  • Stayed April 2013, travelled with family
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Helpful?
1 Thank Ovonarx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 12 April 2013
Dear Ovonarx,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are pleased that you enjoyed your stay in the Cottages. We value our returning guests and look forward to seeing you again soon!
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Lauderdale
Level 5 Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 April 2013

Went to the Naples Bay Resort for a nice romantic weekend. Since we live over in Fort Lauderdale its just a short 90 minute drive to Naples, knowing that most hotels do not like early check ins we showed up around 3:15 and to our surprise the hotel would not let us check in until 4PM, however they did tell us to use the pool which was off property and required a drive. Off we went to another location to find the pool, which was not really easy. The pool area was pretty crowded and just OK.

Other then that the overall experience was decent, When we finally got our room it was nice well appointed and clean. The hotel staff did not go out of their way to be helpful or friendly.

I would not stay here again, for over $300 for 1 night I would just go to the Hampton Inn for the same basic experience.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank sircaralot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 9 April 2013
Dear Sircaralot,
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We do apologize for the delay in getting into your room. Naples Bay Resort has 4 lovely pools at the Club, which is 8/10’s a miles drive or a 5 minute walk through a very cute park. There is also one pool located at the Hotel near the Yacht Club that has a beautiful view of boats and the Gulf. We are happy that you enjoyed our lovely rooms.

Best Regards
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calgary
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 April 2013

This hotel was very nice. The rooms were great and very clean. The service was amazing. The kitchen is fully stocked and very updated. The balcony looked onto the Marina so that was so relaxing. The Lazy River and Pool area was amazing.

Would recommend. Very relaxing only downside is the pool is down the road from hotel rooms.

Room Tip: A room looking onto the Marina not the highway
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  • Stayed June 2012, travelled with family
    • Value
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Helpful?
Thank CalgaryKimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cathy A, Manager at Naples Bay Resort, responded to this review, 9 April 2013
Dear CalgaryKimmy
Thank you for taking the time to share your feedback regarding your recent stay at Naples Bay Resort. Our goal is to provide outstanding service along with a memorable experience for all of our guests. We are very pleased that you enjoyed your marina view room, the pools and service. We look forward to your return visit!

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Business Hotel in Naples
#7 Family Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples
Naples Bay Resort Florida

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