The hotel and its staff were great. The gentleman at check-in was very nice and courteous. The housekeeping staff were nice and accommodating. The room was beautiful and clean. We got an upgraded room which was right on the bay. It was very spacious and had a full kitchen which was great. The driver of the their van that took us to the beach was very friendly. The pool area was great and the lazy river was nice for the kids. My only issue was that unless you stayed at the cottages, it was a bit of walk to the pool and gym area. However the vans were pretty much always available so it wasn't that big of a deal.
My biggest complaint were two restaurants in the resort. L'orient had terrible food and the service was terrible for the money we spent. They didn't even have a bartender to serve us alcohol on a Saturday night! Their breakfast spot at their Yacht Club was also not very good. We would have gotten better food at the nearby IHOP. The Bonefish Grill inside was the only place inside that gave great service and food.
We would come back again but not eat at any of the restaurants in the resort. We will just head downtown in the future. Everything else was great.
- Official Description (provided by the hotel):
- Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more less
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- Also Known As:
- Naples Bay Hotel Naples
- Naples Bay Resort Florida