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“Best place to stay in Naples”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #4 of 59 Hotels in Naples
Certificate of Excellence
Washington, DC, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best place to stay in Naples”
Reviewed 20 May 2014

We initially booked a room for 3 nights at Bellasera and 2 nights at the Ritz-Carlton. The room at Bellasera was dark and the furniture was out-of-date. After looking at other hotels, we decided to switch to a 3rd floor one-bedroom suite at Naples Bay Resort for approximately the same price as we had been paying at Bellasera. It was infinitely better -- the room was large and modern. The view over the marina was spectacular, and sunny. The pool complex was fantastic and all of the staff were friendly and helpful.

We had reservations for our 4th and 5th nights at the Ritz-Carlton. We had a great discount price at the Ritz so it was actually considerably less expensive than Naples Bay. Although we could not fault the Ritz with anything in particular, it was not a fun place to go for vacation. It would be a very good hotel for a business meeting (and we have been to many top business hotels), but it was far too large and crowded (even though its occupancy was far below capacity) for a relaxing, fun vacation. So, after our first night at the Ritz, we checked out and came back to Naples Bay for our last -- and most relaxing day.

When we come back to Naples (which we certainly will), we will definitely stay at Naples Bay.

Room Tip: 3rd floor one bedroom rooms have great balconies. Rooms in the 300 series have unobstructed views...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 21 May 2014
Robert C

Thank you so much for taking the time to write out a detailed review of your time in Naples, Florida and specifically the time you spent with us at Naples Bay Resort.

What I am most excited to read is that after staying at other properties here in town, you chose to remain here at Naples Bay Resort! That is fantastic news. We are proud of our marina and our staff here, and think it is wonderful that you had excellent experience while staying with us.

I am very much looking forward to seeing you here again at Naples Bay Resort. I hope you take the time to not only revisit the pool and Club, but also rent a boat or take the shuttle down to 5th Avenue. See you soon!

#makewaves
Phillip Starling
General Manager
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Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

The Naples Bay Resort is ideally located for access to the 41 Highway, Downtown Naples and the Gordon River. We stayed in the hotel and used the Marina facility to keep the boat while we stayed there. Marina staff are very helpful and it was very convenient for us. Rooms are comfortable and the hotel is kept in a clean and up market condition.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
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Helpful?
1 Thank robin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 21 May 2014
robin P,

Thanks for taking the time to write a review on your stay here at Naples Bay Resort. We are glad that you got to take some time to explore the town of Naples, Florida while you were here.

It sounds like you brought a boat along with you while staying with us. We happy to hear that it was convenient and made for a successful vacation. We love when guests bring in their personal watercraft. My favorite part is reading all of the boat names while I walk through the marina.

I look forward to seeing your vessel docked here again at Naples Bay Resort soon!
#makewaves
Phillip Starling
General Manager
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Dundee, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2014 via mobile

Stay here for 2 nights escaping the hustle and bustle of Orlando. Booked the Make Waves package allowing us 2 days of boat rental included for a very reasonable price.
Staff were all extremely efficient, especially Zac on reception and the guys in the yacht club.
Rooms were lovely, booked a Marina view room which was ideal to sit on the balcony and watch the boats coming and going.

Stayed May 2014, travelled as a couple
Helpful?
Thank Jmax45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 21 May 2014
Jmax45

Thank you so much for writing a review on your quick trip to Naples Bay Resort. We agree that this is such a great place to relax and unwind.

The Make Waves package has been very popular this year and we're glad to see that you enjoyed yourself on our rental boats. It is absolutely one of my favorite parts about this property, matched with the view of the marina from the balconies. You mentioned watching the boats come and go from your room, but I hope you were able to see some dolphins or manatee swim on by too. The wildlife off the shores of Naples, Florida is so diverse and exciting to watch!

We hope that you come back the next time you need to get away.
#makewaves
Phillip Starling
General Manager
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Fitchburg, Massachusetts, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 May 2014

My travel this past year included Boston, San Diego, Las Vegas, Orlando, Dallas, Phoenix, etc. etc. for business purposes...so when I walked through the doors for the 4th consecutive year of the Naples Bay Resort, we were greeted as "old friends.” I felt myself exhale, and my vacation became immediately. After being on the road at many high end properties, to feel like I am home and pampered is nothing less of immeasurable to myself and my dear friends that travel with me. Marilyn Soffer, the star concierge once again outdid herself (if it is possible for each year to be better, I just did not expect that it could get better with each visit). She anticipated our arrival, and was her gracious knowledgeable self, with advice that added so much to our getaway. At every turn we were greeted with smiles and an extremely high level of service. Aaron, Lee and Tom were so gracious, each time we asked their advice or if they could work with us to get to other locations in Naples, they did it with what seemed to be heartfelt enthusiasm. I am sure the Naples Bay Resort is pleased to have their high level of standards pulled through to the guest. We were treated like princesses, and have already decided on the week that will be our 5th consecutive year!

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank mrivers79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 20 May 2014
mrivers79

Thank you very much for writing a review on your return stay with us here at Naples Bay Resort. We are thrilled to know that you have visited with us multiple times in the past and plan to continue the Naples tradition.

Marilyn is the best at what she does, utilizing her wealth of knowledge and generous heart to make our guests' stay memorable. It's wonderful to learn that she has left a positive impression. We are equally proud to learn that Aaron, Tom, and Lee did a spectacular job providing what it was that you needed in a way that exemplifies our Naples Bay Resort spirit! I will make sure to pass on your kind words!

We're very much looking forward to seeing you again, as I am sure Marilyn is too!

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
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Islamorada, Florida
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 May 2014

My wife and I enjoyed a three night four day break at Naples Bay Resort in May of this year. The staff could not have been more friendly or helpful and our one bedroom apartment was like a very relaxing home from home. The tennis centre arranged both lessons and some competitive matches for us and we met some delightful local tennis players. We could not speak highly enough of Ido, the tennis professional, or Edda at the tennis reception. The local dining was first class and the proximity to 5th Avenue was very convenient. A huge thumbs up ! We will return again later in the year.

Room Tip: The one bedroom apartment was very spacious and exceptionally comfortable.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 20 May 2014
James D

Thank you very much for the kind words in your review for your time here at Naples Bay Resort. We are always so happy to play host to fellow Floridians.

What a fun time you had here. We're glad that you were able to take your love for tennis and turn it into a vacation. Ido and Edda are fantastic at what they do, taking their passion for the game and sharing their knowledge with our guests. It's fantastic that you were able to play with and learn from them.

While dining here in Naples, Florida, we do hope that you were able to take advantage of Mereday's here on property. Their cuisine is top notch. But we don't blame you for venturing out on 5th Avenue; those restaurants are mighty enticing!

Very excited to see you again later this year!
#makewaves
Phillip Starling
General Manager
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New york
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 May 2014

We stayed here in winter 2012 and it was lovely, not one complaint. It's a beautiful hotel with amazing grounds. Great service and food. I booked on a discount site and it came with breakfast vouchers. I feel like we got a lot for the money. The pool is beautiful, first time in a lazy river! Lunch at the pool was good but pricey, not really worth it. 5th ave is super close and there are delicious restaurants there, very elegant little city for Florida!
The beach is nice, especially in the evening when the sun is setting. But it's a public beach. I was happy to have the privacy and peace and quiet of the pool. There is a spa and gym as well.
Our room was big, beautiful bathroom, no view but agin we didn't pay much for our room. If you can afford the beach front resorts, go for it. But if you're on a budget this place is perfect.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natalia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 20 May 2014
Natalia P

Thank you so very much for taking the time to write a review for Naples Bay Resort. We really appreciate that you took the time to do so after all this time. Equally as happy to know that we made such a great impression!

How fun that you took your first dip in a lazy river here on our property! It is certainly a relaxing feature here that I wish I could spend some more personal time in! We are glad that you appreciated the grounds as a whole. The spa and the gym help diversify how you spend your time while on vacation. But always drifting back to that lazy river!

Next time you come back to visit, make sure to book a marina view. Watch the sunset at the beach that you love then come back and spend the evening with a bottle of wine on your private balcony overlooking the boats and water!

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#2 Spa Hotel in Naples
#3 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Family Hotel in Naples
#7 Business Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples
Naples Bay Resort Florida

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