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“Naples Bay Resort is fantastic”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #6 of 59 Hotels in Naples
Certificate of Excellence
Indianapolis, Indiana
1 review
“Naples Bay Resort is fantastic”
Reviewed 24 May 2014 via mobile

My family and I stay here for every trip to Naples. The hotel is dog friendly and the staff is first rate. The location of the resort is very convenient to the beach and 5th Ave. The staff arranged for a high chair to be placed in our suite before we arrived. The pool amenities are amazing and we were able to rent one of the cabanas for small afternoon party with our in-town friends. The hotel has free shuttle service to 5th Ave restaurants and we utilized this virtually every evening. Having stayed at all the top hotels in Naples, I would have to say that NBR is the place to stay!

Stayed May 2014, travelled with family
Helpful?
Thank Shamit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 27 May 2014
Shamit S

Thank you so much for taking the time to write such a generous review about your stay with us here at Naples Bay Resort. I am delighted to learn that you are repeat guests!

We know how difficult it is to travel with little ones. They require so many essential items, not all of which fit conveniently in suitcases. We are more than happy to help out any way we can when it comes to accommodating your family while on vacation. A high chair is the least we can do and we're glad to do more!

It sounds like you all had a wonderful visit. The poolside cabanas make for the perfect party spot. That was a great idea! Maybe next time, you can party on one of our Hurricane Deck Boats. That's an even better way to go out and #makewaves!!

Thanks again for writing your review. It was truly a joy to read.

#makewaves
Phillip Starling
General Manager
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Whistler, Canada
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2014

My family and I visited Naples for the first time in March this year (2014). We stayed in two of the hotels suites, and everyones major comment was WOW! These rooms had everything we could possibly think of. They where clean and very large, we stayed four people in one suite and two in the other. We had a lovely view over the river. The Front of House staff was extremely helpful and thoughtful. There is nothing bad to say about this Hotel, everything was absolutely amazing.

Room Tip: Even though it is a bit more expensive, I would highly recommend to spend the extra money and stay i...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank viktoria_lundkvist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 27 May 2014
viktoria_lundkvist

Thank you very much for the kind words. We always appreciate when guests take the time to review their experience with us here at Naples Bay Resort.

We are so glad that you found the suites accommodating. In-room coffee makers and blenders certainly make mornings more convenient and delicious. It sounds like your family trip was a lot of fun. I hope that you were able to take one of our boats for a spin while here. If not, there's always next time!

I must say, I am envious that you live in Whistler, Canada. While I do love the marina and warm breezes here in Naples, Florida, there is something about snowy mountains and endless skiing that sounds nice too! Maybe it's my turn to pay your area a visit!

Until next time,
#makewaves
Phillip Starling
General Manager
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Washington, DC, United States
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 May 2014

We initially booked a room for 3 nights at Bellasera and 2 nights at the Ritz-Carlton. The room at Bellasera was dark and the furniture was out-of-date. After looking at other hotels, we decided to switch to a 3rd floor one-bedroom suite at Naples Bay Resort for approximately the same price as we had been paying at Bellasera. It was infinitely better -- the room was large and modern. The view over the marina was spectacular, and sunny. The pool complex was fantastic and all of the staff were friendly and helpful.

We had reservations for our 4th and 5th nights at the Ritz-Carlton. We had a great discount price at the Ritz so it was actually considerably less expensive than Naples Bay. Although we could not fault the Ritz with anything in particular, it was not a fun place to go for vacation. It would be a very good hotel for a business meeting (and we have been to many top business hotels), but it was far too large and crowded (even though its occupancy was far below capacity) for a relaxing, fun vacation. So, after our first night at the Ritz, we checked out and came back to Naples Bay for our last -- and most relaxing day.

When we come back to Naples (which we certainly will), we will definitely stay at Naples Bay.

Room Tip: 3rd floor one bedroom rooms have great balconies. Rooms in the 300 series have unobstructed views...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 21 May 2014
Robert C

Thank you so much for taking the time to write out a detailed review of your time in Naples, Florida and specifically the time you spent with us at Naples Bay Resort.

What I am most excited to read is that after staying at other properties here in town, you chose to remain here at Naples Bay Resort! That is fantastic news. We are proud of our marina and our staff here, and think it is wonderful that you had excellent experience while staying with us.

I am very much looking forward to seeing you here again at Naples Bay Resort. I hope you take the time to not only revisit the pool and Club, but also rent a boat or take the shuttle down to 5th Avenue. See you soon!

#makewaves
Phillip Starling
General Manager
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Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

The Naples Bay Resort is ideally located for access to the 41 Highway, Downtown Naples and the Gordon River. We stayed in the hotel and used the Marina facility to keep the boat while we stayed there. Marina staff are very helpful and it was very convenient for us. Rooms are comfortable and the hotel is kept in a clean and up market condition.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 21 May 2014
robin P,

Thanks for taking the time to write a review on your stay here at Naples Bay Resort. We are glad that you got to take some time to explore the town of Naples, Florida while you were here.

It sounds like you brought a boat along with you while staying with us. We happy to hear that it was convenient and made for a successful vacation. We love when guests bring in their personal watercraft. My favorite part is reading all of the boat names while I walk through the marina.

I look forward to seeing your vessel docked here again at Naples Bay Resort soon!
#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2014 via mobile

Stay here for 2 nights escaping the hustle and bustle of Orlando. Booked the Make Waves package allowing us 2 days of boat rental included for a very reasonable price.
Staff were all extremely efficient, especially Zac on reception and the guys in the yacht club.
Rooms were lovely, booked a Marina view room which was ideal to sit on the balcony and watch the boats coming and going.

Stayed May 2014, travelled as a couple
Helpful?
Thank Jmax45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 21 May 2014
Jmax45

Thank you so much for writing a review on your quick trip to Naples Bay Resort. We agree that this is such a great place to relax and unwind.

The Make Waves package has been very popular this year and we're glad to see that you enjoyed yourself on our rental boats. It is absolutely one of my favorite parts about this property, matched with the view of the marina from the balconies. You mentioned watching the boats come and go from your room, but I hope you were able to see some dolphins or manatee swim on by too. The wildlife off the shores of Naples, Florida is so diverse and exciting to watch!

We hope that you come back the next time you need to get away.
#makewaves
Phillip Starling
General Manager
Report response as inappropriate
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Fitchburg, Massachusetts, United States
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 18 May 2014

My travel this past year included Boston, San Diego, Las Vegas, Orlando, Dallas, Phoenix, etc. etc. for business purposes...so when I walked through the doors for the 4th consecutive year of the Naples Bay Resort, we were greeted as "old friends.” I felt myself exhale, and my vacation became immediately. After being on the road at many high end properties, to feel like I am home and pampered is nothing less of immeasurable to myself and my dear friends that travel with me. Marilyn Soffer, the star concierge once again outdid herself (if it is possible for each year to be better, I just did not expect that it could get better with each visit). She anticipated our arrival, and was her gracious knowledgeable self, with advice that added so much to our getaway. At every turn we were greeted with smiles and an extremely high level of service. Aaron, Lee and Tom were so gracious, each time we asked their advice or if they could work with us to get to other locations in Naples, they did it with what seemed to be heartfelt enthusiasm. I am sure the Naples Bay Resort is pleased to have their high level of standards pulled through to the guest. We were treated like princesses, and have already decided on the week that will be our 5th consecutive year!

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank mrivers79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 20 May 2014
mrivers79

Thank you very much for writing a review on your return stay with us here at Naples Bay Resort. We are thrilled to know that you have visited with us multiple times in the past and plan to continue the Naples tradition.

Marilyn is the best at what she does, utilizing her wealth of knowledge and generous heart to make our guests' stay memorable. It's wonderful to learn that she has left a positive impression. We are equally proud to learn that Aaron, Tom, and Lee did a spectacular job providing what it was that you needed in a way that exemplifies our Naples Bay Resort spirit! I will make sure to pass on your kind words!

We're very much looking forward to seeing you again, as I am sure Marilyn is too!

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Islamorada, Florida
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 May 2014

My wife and I enjoyed a three night four day break at Naples Bay Resort in May of this year. The staff could not have been more friendly or helpful and our one bedroom apartment was like a very relaxing home from home. The tennis centre arranged both lessons and some competitive matches for us and we met some delightful local tennis players. We could not speak highly enough of Ido, the tennis professional, or Edda at the tennis reception. The local dining was first class and the proximity to 5th Avenue was very convenient. A huge thumbs up ! We will return again later in the year.

Room Tip: The one bedroom apartment was very spacious and exceptionally comfortable.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 20 May 2014
James D

Thank you very much for the kind words in your review for your time here at Naples Bay Resort. We are always so happy to play host to fellow Floridians.

What a fun time you had here. We're glad that you were able to take your love for tennis and turn it into a vacation. Ido and Edda are fantastic at what they do, taking their passion for the game and sharing their knowledge with our guests. It's fantastic that you were able to play with and learn from them.

While dining here in Naples, Florida, we do hope that you were able to take advantage of Mereday's here on property. Their cuisine is top notch. But we don't blame you for venturing out on 5th Avenue; those restaurants are mighty enticing!

Very excited to see you again later this year!
#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#3 Spa Hotel in Naples
#4 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Business Hotel in Naples
#7 Family Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples
Naples Bay Resort Florida

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