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“lovely holiday”
Review of Naples Bay Resort

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Naples Bay Resort
Ranked #4 of 59 Hotels in Naples
Certificate of Excellence
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“lovely holiday”
Reviewed 10 August 2014 via mobile

Went here with family what a beautiful place our suite was amazing the whole hotel lovely. The Christmas decor made the place even more special. Hope to go back soon. Good choice for Naples even though its a stroll to the beach

Stayed December 2013, travelled with family
Helpful?
Thank debra c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 11 August 2014
debra c

Thank you for the belated review of your time here at Naples Bay Resort & Marina. We are touched that you thought to write such a cheerful review after all these months. Hopefully we will see you and your family over the holiday season again this year! Happy New Year (a few months late!).

#makewaves
Phillip Starling
General Manager
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  • Location
  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (468)
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English first
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 August 2014

Everything about the stay was great. The complex is gorgeous and extremely well maintained. The staff is incredibly friendly and helpful. We had a small dog with us and the cleaning staff took extra efforts to work around him without issue. Great view of the inter-coastal, easy getting to the beach on a regular basis (~5 minutes) and great places to eat next door in Tin City. Would definitely recommend! As someone from the beach in Florida, I would rate this as one of the best low-key places to vacation in the State with all factors considered.

Room Tip: As for a marina inter-coastal view suite. The view is great and outside noise low.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank TheIggyMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 11 August 2014
TheIggyMac

Thank you for the time you took to write such a glowing review of your time here at Naples Bay Resort & Marina. We are honored to receive the title of "low key" and "extremely well maintained", two characteristics we hope to achieve in the eyes of all our guests.

It sounds like you took advantage of our close proximity to the beach! Not to mention the amazing views of the marina and waterways from the rooms. And what a great time at Tin City! If you haven't been already, make sure to check out Naples Soap Company for some delicious South Florida gifts! Hope to see you and your puppy back here again soon!

#makewaves
Phillip Starling
General Manager
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Tampa, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

My wife and I visited the Naples Bay Resort back in June, the very first day of the ownership issue between the hotel and club. We were there to celebrate our anniversary and without rehashing all the issues, needless to say it wasn't a very enjoyable weekend.

After speaking with the General Manager, he was very kind to invite us back since the issues had been resolved. We spent this past weekend there and WHAT A FANTASTIC EXPERIENCE! The one bedroom suite was beautiful with a great kitchen including microwave, full size refrigerator, blender, dishwasher, oven and many utensils. The bathroom area was large with a tub, separate shower, two sinks and and two toilets. The bed was comfortable and it was always enjoyable to wake up to the views of the marina with our balcony.

Breakfast was served daily downstairs with a mixture of pastries, hot items, an omelette and waffle station.

The pool area at the club was wonderful. We rented a cabana for the day and enjoyed the adult only pool. There is a lazy river area and a full size family pool along with a lap pool, however there were many families there so we opted for the quiet area.

The main thing I cannot speak enough about is the staff. Britton checked us in both visits and was pleasant each time. She even remembered us from June. Our server at the pool along with the ladies at breakfast who called us "beautiful people" were very kind and accommodating. Zack checked us out and made sure to review our bill and to make sure that since the last visit didn't go as planned, that we were leaving happy, and every employee that we came across in the hallways asked us how our stay was, and greeted us each time.

I'm so glad we were able to come back and truly experience what this property can offer. We left feeling relaxed and would be happy to recommend this property for anyone looking for a place to stay in Naples.

Room Tip: I would highly recommend a one bedroom suite with a Marina View
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 6 August 2014
Jeff W

Thank you so very much for returning to the property to experience all the wonderful things that Naples Bay Resort & Marina offers. We are ecstatic to learn that your second visit was everything you hoped it would be! Thank you for trusting us and supporting us through everything.

I am so proud of our staff for exemplifying the highest levels of hospitality to you and your wife and just as happy to learn that you got to fully experience all the Club level amenities that we have become known for. I sincerely hope that this version of your Naples Bay Resort experience is the one you remember and the one that keeps you coming back for more. We would be thrilled to have you back here again and again.

#makewaves
Phillip Starling
General Manager
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Dublin, Ireland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 August 2014

We stayed here for 9 nights and our room was lovely -- really nice kitchen area with microwave, kettle, double fridge with ice box, oven and hob. Then a lovely big living area with big tv and couches, then 2 double bedrooms, one with en-suite with lovely jet bath and huge shower and a tv in the room. The other room also had a TV and a separate bathroom with shower and bath. Our room also had a washing machine and dryer and also a dishwasher. The dishwasher was put on everyday by the cleaners who came everyday. There was also a seating area outside on the balcony with tables and chairs. We had a lovely view of the marina and the boats. Every day and night (on the hour) will take you into 5th avenue (just down the road to where all the restaurants are, expensive though) or during the day will take you to the beach and back if you want. This service is free. Going to the beach they give you umbrellas and chairs and towels to borrow for the day. Theres a separate area where you can walk to where the pool and gym area is, we drove as it was boiling hot out. So theres 3 pools, one lap and one mainly childrens and theres a lazy river which was relaxing. You can also get food at the pool and eat it while sunbathing and theres a bar. The food and drinks are charged to the room and paid for on exit. Such a lovely stay and I'd go back again.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Helen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 6 August 2014
Helen D

Thank you for the time you took to write such a thorough and extensive review of your experience at Naples Bay Resort & Marina. You made such a long journey from Ireland to come see us and we appreciate that you went the extra mile to reward us with five stars. THANKS!

We worked hard to offer as many in-room amenities as possible, ensuring our guests felt that every need was taken care of before the need ever came up. It is wonderful to hear that you were able to fully utilize the kitchen and spend the evenings relaxing in the spacious living rooms. The shuttle appears to have been a big help for you; trips to the beach and the 5th Avenue South shops are a must while staying here! We all sincerely hope that you return to visit us again soon.

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

I've been here four times and each time was as good as the last. I highly recommend the one or two bedroom marina view room. Sitting out on the balcony overlooking the boats provides for a very scenic view. The pool area and spa are wonderful, and although a bit of a walk from the main hotel, it's a nice walk through lush landscaping. I also recommend taking advantage of their paddle board and kayak rentals, which you can reserve in the first floor shopping area. Overall a great place and worth a stay!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 6 August 2014
Kevin F

Thank you for the time you took to write your review of Naples Bay Resort & Marina. I am so glad to hear that you are a repeat guest and hope that the tradition continues long into the future.

The paddle board and kayak rentals available from our Ship Store are truly what makes a stay here so memorable. Getting up close and personal with dolphins and manatees is a unique experience you don't get many other places in the world. I sincerely hope you return for your sixth trip soon for another #makewaves experience!

#makewaves
Phillip Starling
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Cruces, New Mexico
1 review
Reviewed 4 August 2014

I cannot say enough about Naples Bay Resort! We were there during the "off" season and despite the weather reports, we might have had one total hour of rain in six days. Plus, prices were lower than would have been during the busy season. The staff was very polite, helpful and knowledgeable. We rented a boat (despite very little experience in driving one) and the staff provided such great instruction that we drove it like pros. The pool and the gym were first class. Our two bedroom suite faced the boats and yachts which added to the whole spectacular experience! The staff takes extra care to provide a first class vacation experience! Highly recommended!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank 11Theresa22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 5 August 2014
11Theresa22

Thank you for the positive review of your vacation at Naples Bay Resort & Marina. It sounds like you had room with a beautiful view and a boat with a lot of memories built right in. Florida weather doesn't always behave and I'l glad that you were on the receiving end of infinite sunshine. The two bedroom suite overlooking the marina and boats makes for the perfect oasis at the end of an exciting and adventurous day. We welcome you to stay here again any time!

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 August 2014

We only stayed one night and did not partake in any of the activities the hotel had to offer but the staff we had interaction with were all courteous, friendly and helpful. We were upgrade to a suite which was large and well-designed was luxurious. The room itself was very clean and the furniture stylish and comfortable. The bed and pillows provided a restful night sleep. The noise level was low and our view beautiful. The undercover free parking was welcomed.
I would stay in this hotel again without hesitation.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank maggieamaya99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 5 August 2014
maggiemaya99

Thank you for the review of your short and sweet stay here at Naples Bay Resort & Marina. Although your time here was brief, I am so glad that we made a wonderful first impression. We welcome you back here for a longer and more thorough stay in the near future. We have so many fun amenities and nearby excitement to keep you entertained for days!

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#2 Spa Hotel in Naples
#3 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Family Hotel in Naples
#7 Business Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples
Naples Bay Resort Florida

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