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“Excellent service, wonderful place .”
5 of 5 bubbles Review of Naples Bay Resort

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Naples Bay Resort
Ranked #5 of 59 Hotels in Naples
Certificate of Excellence
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent service, wonderful place .”
Reviewed 28 August 2014 via mobile

We were made so welcome! The hotel is amazing the staff are so kind! Made me feel I wanted to emigrate here. Would definitely come back. Love to Harry , Pierre , Derek , Tony and Tom the amazing valet gentlemen. Love Tazeen , Bilal and the boys! X

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tazeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 1 September 2014
Tazeen

Thank you so much for the time you spent writing a great review of Naples Bay Resort and Marina. The gentlemen you mentioned by name, Tom, Harry , Pierre , Derek , and Tony, are incredible members of the team and do such a wonderful job making sure every guest is taking care of to the highest level. We would love to have you and the boys emigrate here. Always nice to have such warm guests around! Hope to see you soon!

#makewaves
Phillip Starling
General Manager
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1,516 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (458)
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Orlando
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 August 2014

I absolutely loved this resort. My boyfriend took me here for my birthday in April 2013. The property itself was simply amazing. I found it very hard to leave after being pampered for 3 days. The Naples Bay Resort pulls out all of the stops for its guest. If you want pure luxury this is the way to go! Granite Counter tops, full size stainless steel kitchen appliances, washer and dryer, two bathrooms, a gigantic walk-in shower, comfy bed, and an incredible view overlooking the marina.

Thank You NBR

  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank aajsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 27 August 2014
aajsy

Happy belated birthday from us at Naples Bay Resort & Marina. Your boyfriend made a spectacular choice in bringing you here to celebrate. The furnishings in all the rooms and cottages certainly makes this place feel more like the home away from home that you hope to never leave. The location, relaxation, and options for recreation make this a perfect getaway, no matter what the reason. Since you found it hard to leave, might we suggest you come back for a repeat visit!? No need to wait for a birthday! At Naples Bay Resort, everyday is worth celebrating!

#makewaves
Phillip Starling
General Manager
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Cleveland, Ohio
1 review
Reviewed 26 August 2014

I had a great experience with Naples Bay Resort. I had to cancel my visit at the last minute and then actually rebook a room when my schedule changed again. Amber was very helpful and patient with me and my alternating schedule. The overall condition of the resort, parking availablity, and close proximity to local attractions made this a must stay for me in all future visits to Naples.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WPEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 27 August 2014
WPEM

Thank you for the great review of your time here at Naples Bay Resort & Marina. If anybody knows what it is like to juggle ever-changing schedules and unplanned adjustments to trips, it is the hospitality industry. We are more than happy to help accommodate those shifts whenever possible. Your review of the gorgeous surroundings and our immaculate property has me feeling personally thankful to be a part of this wonderful team of people in this incredible town. We hope to see you back here again soon!

#makewaves
Phillip Starling
General Manager
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2014 via mobile

Just returned from a 3 day break at the Naples Bay Resort and could not fault the resort. The Resort is wonderfully positioned for accessing Naples Bay by boat and is also only a short walk into 5th Avenue or if required a short free shuttle bus service, which picks up on the hour until 10pm.
The shuttle service is available for beach transport to and from Naples Pier and chairs, towels and umbrellas are available for loan free of charge.
At the resort we had a 2 bed apartment which was wonderfully furnished complete with full kitchen facilities and impeccably clean. There is a "Bonefish" restaurant on site, which is excellent if one does not feel like wondering too far for food in the evening.
The pool location is a 5 minute walk from the reception area and offers a couple of pools and a small lazy river along with gym/spa facilities.
Take advantage of the boat rental on site, this was the highlight of our stay.
Value for money, location and facilities, the Naples Bay Resort is fabulous. We will definitely return soon.

Stayed August 2014, travelled with family
Helpful?
2 Thank Kieron D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 23 August 2014
Kieron D

Thank you for all the kind things you had to say about your time here at Naples Bay Resort & Marina. It is our pleasure to exceed expectations and leave you with wonderful memories that have you coming back for more. We look forward to many more opportunities to WOW you again and again.

You have detailed a very full and eventful vacation. The Hurricane Deck Boats available for rent at the Ship Store that you mentioned are probably my favorite place about this property. Going out to explore the waters, meet some marine mammals, and snag some lunch is matched only by cocktails by the lazy river. A Naples Bay Vacay always delivers the best kind of fun. Hope to see you here again soon for a repeat round of relaxation.

#makewaves
Phillip Starling
General Manager
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Jupiter, FL
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014

We took advantage of the buy 3 nights get one free last week and had a nice time. We had a 2 bedroom suite facing the marina on the 3rd floor and it was very quite and comfortable. The staff was very nice and the grounds were well kept. We had a 4 year old with us, so the walk to the main pools (lazy river, etc) were a bit much for her, especially after an all day swim. I'm aware they have shuttles, but not eally interested in climbing in one of them in 95 degree weather. Our only issue was that the couch in our room (more like a extended love seat) was way to small for our family to sit on and watch a movie. Also the tv in the living room could have been a tad larger as the room is so big. We did enjoy one day at the pool and had lunch at the bar - it was fun! Naples is a beautiful city and we enjoyed our stay,
P.S. - before you book be aware of the $25 resort fee and $12.50 fee for parking, wifi, etc. OUCH!

Room Tip: Marina view for adults, cottages for families with children that want to swim
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Nifferchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 23 August 2014
Nifferchic

Thank you for your honest and thorough review of your time at Naples Bay Resort & Marina. The fact that you chose to spend your family vacation here excites us. Seeing the kiddos romp around in the pool makes my day!

It sounds like maybe for your next visit, the Cottages at Naples Bay Resort & Marina would provide more of the things you are looking for in terms of convenience, proximity to the Club, and size. Feel free to call us directly on property next time to book and speak with someone about all your needs while staying here. We would be more than happy to discuss all of our room options and find the best fit. Hope to see you and your little one here again soon!

#makewaves
Phillip Starling
General Manager
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Dubai, United Arab Emirates
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 August 2014

Friendly staff, rooms are spacious with a comfortable size patio. Our kitchen was well-equipped but the coffee machines needs upgrading. The bathrooms were perfect - one with a bath, one with a shower although the lights are poor - don't do your makeup in there. The resort claims it is dog friendly, make sure you don't have (drunk) neighbors that keep phoning front desk about your pet barking. The hotel management will make sure to phone you minimum four times with voice messages forgetting that sometimes, dogs bark. That's what they do - they play and they bark a little. We stay at hotels with our pets all the time, needless to say this has been the first hotel to phone me 8 times in 24-hours about my dog barking. Really a bit much! We were gonna stay an extra day but decided to rather check out early as I couldn't manage another 24-hours with drunk neighbors calling management to tell them my dog is barking. Not good for business - decide whether you want to put up with drunk guests or normal pets.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carla555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 23 August 2014
Carla555

Thank you for taking the time to write a review for Naples Bay Resort & Marina. We appreciate hearing every guest's perspective, helping up complete the picture of what it is like to visit here.

When hotels operate as dog-friendly, we run into these situations occasional. And unfortunately not every story is a successful one. In this particular situation, the fact that your rooms were adjoining meant that the other guests were able to hear your dog barking more than if the rooms were completely separate. When we receive a call from a guest about a noise complaint, we have to follow through; we can't ignore a guest request. And when it comes up again and again, we have to consider every party in the situation. Sometimes, that upsets one side. We did the best that we could for everyone involved without further disrupting anyone's vacation.

We hope that in the future, your stay here is relaxing, comfortable, and maybe even a little longer.

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 August 2014

We had an incredible stay at Naples Bay Resort last year and were anxious to return for my wife's birthday again this year. We booked a one bedroom suite this time around and the accommodations were unbelievably spacious and absolutely fantastic. They also provided us with a complimentary bottle of champagne and strawberries, which was a very nice touch. The hotel staff couldn't be more pleasant and accommodating, and even the waitresses (especially Sandy and Nadage) were fun to interact with. The buffet breakfast included just about anything you could ask for, and I was happy to see that they still served the same absolutely delicious cheese blintzes that I remembered from last year. We cannot wait to go back again.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank RALPH S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhillipStarling, General Manager at Naples Bay Resort, responded to this review, 23 August 2014
RALPH S

Thank you so much for, not just your review, but you return visit to Naples Bay Resort & Marina. We are always overjoyed when we see repeat guests, especially when they are celebrating a special occasion. So think of the bottle of champagne and strawberries as a combination birthday present and "welcome home" gift!

You are right about Breakfast on the Bay. You might see me from time to time sneaking out a cheese blintz or two. Sandy in the Yacht Club never tells on me (hopefully)! We hope to see you this time again next year, and maybe even before. There is always a reason to celebrate in Naples, Florida!

#makewaves
Phillip Starling
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Naples Bay Resort

Property: Naples Bay Resort
Address: 1500 Fifth Avenue South, Naples, FL 34102-3492
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Naples
#2 Spa Hotel in Naples
#3 Luxury Hotel in Naples
#6 Romantic Hotel in Naples
#7 Business Hotel in Naples
#7 Family Hotel in Naples
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Naples Bay Resort 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the heart of one of Florida's most exclusive beach city destinations on the Southwest coast, this AAA FOUR DIAMOND Tuscany-styled tropical luxury resort is like no other.Nestled in a waterfront setting on Naples Bay, Florida at the gateway to energy and excitement of Naples' famed Fifth Avenue South, white sand beaches and to the Florida Everglades, Naples Bay Resort is a hotel that features an amenity-rich environment that includes chic waterfront shopping, Euro-style spa, an expansive activity center with four crystal-blue resort pools, meandering lazy river, state-of-the-art fitness and tennis facilities, along with a complete Captain's Lounge and 97 slip marina.Come experience why "Life is Different Here" at Naples Bay Resort! ... more   less 
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Also Known As:
Naples Bay Hotel Naples
Naples Bay Resort Florida

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